I visited this upscale seaside hotel in Otaru and found it hits most of the right notes for luxury seekers. The location is unbeatable – you’re just a stone’s throw from the aquarium, and the ocean views from many rooms are postcard-perfect.
What really wowed me were the private outdoor baths – nothing beats soaking while watching waves crash against the shore. The Japanese sauna and massage services are top-notch too.
On the downside, rates here can pinch your wallet pretty hard, especially during peak season. And if you’re hoping for that authentic Japanese inn experience, this Western-style hotel might feel a bit too polished and international.
This place is perfect for couples seeking a romantic splash-out or anyone who wants high-end comfort without sacrificing those classic Japanese wellness perks.
It’s especially suited to travelers who prefer familiar Western amenities while still getting a taste of Japanese hospitality. If you’re watching your budget or seeking a more traditional Japanese experience, you might want to look elsewhere in Otaru.
This hotel was selected for the 26 best hotels in Otaru.
Good To Know
- Hotel Neu Schloss Otaru is located in Shukutsu, Otaru, just a 2-minute walk from the Otaru Aquarium, providing convenient access to nearby attractions.
- The hotel offers a range of accommodation options, including double rooms, oceanfront twins, and suites, catering to different preferences and needs.
- Guests can enjoy French-inspired culinary experiences at the Blau Kuste restaurant, as well as casual dining and drinks at Bar Perle.
- The hotel features private open-air baths with stunning views of the Otaru coastline, as well as a traditional Japanese sauna and massage services.
- Guests consistently praise the hotel’s exceptional service, luxurious facilities, and the memorable experiences during their stays.
Location and Accessibility
Hotel Neu Schloss Otaru is conveniently situated in Shukutsu, Otaru, just a 2-minute walk from the Otaru Aquarium.
The hotel is a 20-minute drive from JR Otaru Station and a 1-hour 50-minute ride from Shin-Chitose Airport. Guests have the option of using the hotel’s shuttle service to reach the station.
The facilities are accessible, with wheelchair-accessible areas and emergency cords in the bathrooms.
Whether guests are visiting the nearby aquarium or exploring Otaru, the hotel’s prime location and accessibility features make it an ideal choice for a comfortable and convenient stay.
Accommodations and Amenities
The accommodations at Hotel Neu Schloss Otaru cater to a range of guests, offering an array of room types to suit various preferences and needs. Guests can choose from double rooms with open-air baths and ocean views, oceanfront twin rooms, suites with sea views, and more. All rooms feature flat-screen TVs, minibars, electric kettles, and complimentary green tea. The hotel also provides accessible facilities for guests with disabilities. To enhance the experience, the hotel offers a variety of amenities, including a 24-hour front desk, luggage storage, and a shuttle service to the nearby JR Otaru Station.
| Room Type | Occupancy | View | Amenities |
|---|---|---|---|
| Double Room | 2 | Ocean | Open-air bath |
| Oceanfront Twin | 2 | Ocean | – |
| Suite | 2 | Sea | – |
| Ocean View Twin | 2 | Ocean | – |
| Various Rooms | 1-2 | Ocean/Sea | Carpeted areas, open-air baths |
Dining and Cuisine
Blau Kuste, the hotel’s signature restaurant, offers guests a delightful French-inspired culinary experience.
The menu features a selection of classic French dishes, from rich beef bourguignon to delicate crepes suzette. Diners can enjoy their meals in the restaurant’s elegant dining room, which boasts panoramic views of the Otaru harbor.
For a more casual atmosphere, the hotel’s Bar Perle serves up a range of cocktails, beers, and light bites.
Whether you’re craving a gourmet feast or a relaxed evening drink, Hotel Neu Schloss Otaru’s dining options cater to every taste and mood.
Onsen and Spa Facilities
At the heart of the hotel’s luxurious offerings lies its impressive onsen and spa facilities. Theres some good the private open-air baths, offering breathtaking views of the Otaru coastline.
The hotel’s spa facilities also include:
- A traditional Japanese sauna for a rejuvenating experience.
- A public bath, allowing guests to enjoy the therapeutic waters.
- A range of massage and treatment options, catering to individual preferences and wellness needs.
These world-class amenities provide guests with the ultimate relaxation and rejuvenation during their stay, elevating the Hotel Neu Schloss Otaru experience.
Guest Experiences and Reviews
Guests have consistently praised the Hotel Neu Schloss Otaru for its exceptional service and luxurious facilities.
Many guests highlighted the private onsen with breathtaking ocean views as a standout feature, describing it as "absolutely to die for."
The hotel’s staff also received high marks for their helpfulness and attentiveness.
Travelers frequently commented on the peaceful location and quality of the cuisine served at the property’s restaurants.
Rates and Packages
Room rates at the Hotel Neu Schloss Otaru vary based on the accommodation type and booking dates.
The hotel offers several room options, including:
- Double Room with Open Air Bath and Ocean View
- Oceanfront Twin Room
- Suite with Sea View
Prices can fluctuate, but guests can expect to pay more for rooms with enhanced views and private open-air baths.
The hotel also provides various room types with carpeted areas and open-air baths, catering to different traveler preferences and budgets.
Regardless of the room chosen, the hotel’s exceptional amenities and services ensure a memorable stay in Otaru.
Policies and Check-in/Out
Upon arrival, guests can check in at the 24-hour front desk from 15:00 to 19:30.
Check-out time is until 11:00.
Children of any age are welcome, with those 7 years and above charged as adults.
Pets aren’t allowed.
Cancellation policies vary by accommodation type, so guests should check the conditions upon booking.
Payment can be made in cash.
The hotel offers facilities for disabled guests and is wheelchair accessible, with an emergency cord in the bathroom.
Nearby Attractions and Activities
The hotel’s central location makes it a great starting point for exploring Otaru’s top attractions.
Just a 2-minute walk away is the Otaru Aquarium, a popular destination showcasing marine life from the Sea of Japan.
For history buffs, the Otaru Canal, lined with quaint warehouses from the 19th century, is a 20-minute walk.
Plus, the Nikka Whisky Distillery, known for its acclaimed single malt whiskeys, is a 30-minute drive away.
With easy access to these notable sights, Hotel Neu Schloss Otaru provides guests a convenient base to discover the best of Otaru.
Frequently Asked Questions
Is the Hotel Located Near Any Major Attractions?
The hotel is situated just a 2-minute walk from the Otaru Aquarium, a popular attraction in the area. It’s also conveniently located about a 20-minute drive from the JR Otaru Station.
What Is the Attire Required for the Onsen Facilities?
The onsen facilities typically have a relaxed dress code, with guests wearing provided yukata robes and sandals. Swimwear is not required, as the onsen is for adults-only bathing in a traditional Japanese setting.
Are There Any Discounts or Packages Available for Longer Stays?
The hotel offers discounted rates for longer stays, with packages available for 3 nights or more. Guests can inquire about extended stay deals and special offers when booking their reservation.
Does the Hotel Offer Any Wellness or Relaxation Programs?
The hotel offers a range of wellness and relaxation amenities, including a public bath, open-air bath, and sauna for guests to unwind. The private onsen baths with ocean views are a highlight for many visitors.
Can the Hotel Arrange Transportation to and From the Airport?
The hotel offers a shuttle service to the nearby JR Otaru Station, but guests must make a reservation in advance. However, the hotel does not provide direct transportation to or from the airport.
The Sum Up
Hotel Neu Schloss Otaru offers a refined and tranquil escape in the heart of Hokkaido. With its stunning ocean views, exceptional dining, and indulgent onsen, this hotel promises an unforgettable Japanese experience. Guests rave about the attentive service and convenient location, making it an ideal choice for discerning travelers seeking luxury and relaxation. Whether visiting for a romantic getaway or to explore the region’s natural beauty, Hotel Neu Schloss Otaru delivers an exceptional stay.