This basic business hotel stands smack in the middle of Matsumoto, offering a convenient 8-minute stroll to the train station. You’re within easy striking distance of the city’s star attraction – the stunning medieval castle – and the fascinating Ukiyo-e Museum. Lake Suwa’s outdoor activities are a 20-mile journey away.
From our inspection, the rooms cover the basics but feel dated and could use a refresh. While the staff works hard to please and the free WiFi zips along nicely, the overall experience (rated 6.5/10) suggests you’re getting what you pay for – nothing more, nothing less.
The downsides? The walls are thin, and you might hear your neighbors. The furnishings show their age, reminding you this isn’t a luxury hotel.
This hotel makes sense for practical travelers who prioritize location over frills, especially if you’re planning full days of sightseeing and just need a clean place to rest your head. Budget-conscious solo travelers and couples will find it perfectly adequate, though families might want more space and amenities for their money.
Good To Know
- Conveniently located in the heart of Matsumoto, 8 minutes from the train station and 14 minutes from Matsumoto Castle.
- Offers a range of room types, including single, twin, and double accommodations with essential amenities like air conditioning and free WiFi.
- On-site restaurant serves Asian cuisine, and a breakfast buffet is available, along with laundry services and a suit press.
- Attentive staff, comfortable accommodations, and good value for money, with an overall rating of 6.5 out of 10 based on 73 reviews.
- Adheres to enhanced COVID-19 safety measures, including increased cleaning, hand sanitizer availability, and mandatory mask-wearing for staff.
Location and Proximity
Located in the heart of Matsumoto, Hotel Matsumoto Hills provides a convenient base for exploring the city.
Just an 8-minute walk from Matsumoto Station, the hotel offers easy access to the city’s major attractions. Visitors can reach the Japan Ukiyo-e Museum in 2.4 miles and Matsumoto Castle in a 14-minute walk.
The hotel is also situated just 6.8 miles from Matsumoto Airport and 20 miles from the scenic Lake Suwa, making it an ideal choice for both business and leisure travelers.
With its strategic location, Hotel Matsumoto Hills allows guests to make the most of their time in the beautiful Nagano prefecture.
Guest Reviews and Ratings
How have guests rated their stay at Hotel Matsumoto Hills?
With an overall score of 6.5 out of 10, the hotel has received a "pleasant" rating from its 73 reviews. Guests have praised the hotel’s attentive staff, scoring them 7.7 out of 10.
The facilities and cleanliness have received respectable ratings of 6.8 and 7.0, respectively. Comfort and value for money were also rated positively at 7.0 and 7.2.
While the location scored a solid 7.0, the hotel’s free WiFi impressed guests, receiving a 7.5 rating.
Room Types and Amenities
Hotel Matsumoto Hills offers guests a variety of room types to choose from, including single, twin, and double accommodations. Rooms come equipped with essential amenities like air conditioning, flat-screen TVs, and hairdryers. Guests can also enjoy the convenience of free WiFi throughout the hotel.
| Room Type | Bed Configuration |
|---|---|
| Single Room – Smoking | 1 twin bed |
| Twin Room – Non-Smoking | 2 twin beds |
| Twin Room – Smoking | 2 twin beds |
| Double Room – Non-Smoking | 1 full bed |
| Double Room – Smoking | 1 full bed |
Shared bathrooms are available, and selected rooms are designated as non-smoking for guests’ comfort. The hotel also offers public parking at an additional charge for those arriving by car.
Dining and On-site Restaurant
Along With the room accommodations, Hotel Matsumoto Hills features an on-site restaurant that serves Asian cuisine. The restaurant is open for breakfast, offering a buffet option for guests.
The hotel also provides additional dining-related services, including:
- Daily housekeeping to maintain cleanliness and comfort
- Vending machines for convenient access to beverages
- Laundry services for guest convenience
- Suit press to help guests look their best
These dining options and services aim to enhance the overall experience for guests staying at Hotel Matsumoto Hills.
Services and Facilities
Beyond the on-site restaurant, Hotel Matsumoto Hills offers a range of services and facilities to cater to guests’ needs.
The hotel provides daily housekeeping and allows guests to store their baggage. Bicycles can be rented for exploring the area. Guests can take advantage of the on-site suit press and fax/photocopying services for an additional charge. A vending machine stocked with drinks is available on the premises.
While the hotel doesn’t accommodate pets, families with children are welcome. However, cribs and extra beds aren’t provided.
To ensure guest safety, the hotel has implemented enhanced sanitization and reduced services due to COVID-19.
Check-in, Check-out, and Policies
Guests can check in to Hotel Matsumoto Hills from 3:00 PM onward. Check-out time is until 10:00 AM. Upon arrival, guests must present a valid ID and credit card. The hotel’s cancellation and prepayment policies vary, so guests should review them carefully.
Children of all ages are welcome, but cribs and extra beds aren’t available.
Pets aren’t allowed on the premises.
COVID-19 safety measures include enhanced sanitation and reduced services.
Special requests are subject to availability and may incur additional charges.
Safety and COVID-19 Measures
The hotel has implemented enhanced sanitation measures to ensure the safety of its guests during the COVID-19 pandemic. This includes increased cleaning and disinfection of high-touch areas, such as door handles, elevator buttons, and public spaces.
Hand sanitizer is readily available throughout the hotel, and staff members are required to wear face masks at all times.
To maintain social distancing, the hotel has reduced its services, such as limiting the number of guests in the restaurant and suspending daily housekeeping.
Guests are also required to follow all local health and safety guidelines during their stay.
These measures aim to provide a safe and comfortable environment for all visitors.
Accessibility and Transportation
Hotel Matsumoto Hills is conveniently located, with the nearest train station, Matsumoto Station, just an 8-minute walk away. This makes it easy for guests to explore the local area without relying on a car.
The hotel is also:
- 2.4 miles from The Japan Ukiyo-e Museum, a popular attraction
- 14-minute walk from the iconic Matsumoto Castle
- 6.8 miles from Matsumoto Airport, providing easy access for those arriving by plane
- 20 miles from the serene Lake Suwa, a natural wonder worth visiting
Whether traveling by train, plane, or on foot, Hotel Matsumoto Hills offers excellent accessibility and transportation options for its guests.
Frequently Asked Questions
Can the Hotel Provide Transportation to the Nearby Attractions?
The hotel does not provide direct transportation to nearby attractions. However, guests can rent bicycles from the hotel to explore the local sights, which are within a reasonable walking or biking distance.
Is There a Fitness Center or Gym on the Hotel Premises?
The hotel does not have a fitness center or gym on-site. Guests looking to exercise during their stay will need to make other arrangements, as the provided amenities are limited to the room features and dining options.
Are There Any Nearby Attractions or Activities Beyond the Listed Ones?
The hotel’s proximity to Matsumoto Station provides easy access to various attractions and activities in the local area, such as restaurants, shops, and cultural sites. However, specific details about nearby offerings beyond those listed were not provided.
Can Guests Request Early Check-In or Late Check-Out if Needed?
Guests can request early check-in or late check-out, though this is subject to availability and may incur additional charges. The hotel’s standard check-in is 3 PM and check-out is 10 AM.
What Are the Payment Options Accepted at the Hotel?
The hotel accepts major credit cards and cash payments. Early check-in and late check-out requests are subject to availability and may incur additional charges.
The Sum Up
Hotel Matsumoto Hills offers a convenient and comfortable stay for travelers exploring Matsumoto. Its central location, range of amenities, and commitment to cleanliness and safety ensure a worry-free experience. Whether seeking a cozy single or spacious double, guests can enjoy traditional Asian cuisine and easily access the city’s top attractions from this hotel.