In our review, we found this snazzy hotel right in the middle of Newcastle to be a real gem. You’re just a stone’s throw from the train station and all the city’s buzz. The rooms are comfy, with nice perks like mini-fridges and fancy showers. Plus, there’s a restaurant and gym on-site.
Now, it’s not all rosy. Some folks might find the hustle and bustle of the city center a bit much, especially on weekends.
And if you’re driving, parking could be a headache.
But if you’re in town to catch a football match or shop ’til you drop, this place is perfect. It’s also great for business travelers who need to zip around the city.
So, if you don’t mind a bit of urban energy and want a convenient, well-equipped base, this hotel could be just the ticket for your Newcastle adventure.
Good To Know

- Conveniently located 2-minute walk from Newcastle Central Station and near Newcastle United FC, making it an ideal base for business and leisure travelers.
- Newly refurbished rooms feature modern amenities like mini-fridges, rainfall showers, and flat-screen TVs, ensuring a comfortable stay.
- On-site restaurant "Social Bird" offers diverse dining options with a focus on locally-sourced, seasonal ingredients.
- Highly rated by guests for its excellent location, friendly staff, and comfortable accommodations, with an overall rating of 8.3/10.
- Offers a range of room types, including those with disability access, and provides free Wi-Fi throughout the hotel.
Overview of Hotel Indigo Newcastle

The Hotel Indigo Newcastle, an IHG Hotel, is a 4-star hotel situated in the heart of the city.
Located on Fenkle Street, it offers easy access to Central Station and is near Newcastle United Football Club and popular shopping areas.
With a rating of 8.3/10 from over 3,300 reviews, the hotel has an excellent location score of 9.4/10.
Newly refurbished, it features an on-site restaurant, fitness center, and guest rooms equipped with modern amenities like mini-fridges, rainfall showers, and balconies.
The hotel’s accessibility, facilities, and positive guest feedback make it an attractive option for travelers visiting Newcastle.
Location and Accessibility

Located in the heart of Newcastle upon Tyne, Hotel Indigo is just a 2-minute walk from Central Station, making it highly accessible for travelers.
Situated near Newcastle United Football Club and the city’s vibrant shopping areas, the hotel’s prime location allows guests to easily explore the local attractions.
Whether you’re arriving by train or car, the hotel’s convenient accessibility ensures a hassle-free start to your stay.
With its close proximity to the city’s transportation hubs and popular destinations, Hotel Indigo offers an ideal base for both business and leisure travelers visiting Newcastle.
Guest Ratings and Reviews

According to the information provided, Hotel Indigo Newcastle has received an overall guest satisfaction rating of "very good". Guests have praised the hotel’s staff, facilities, cleanliness, comfort, and value for money.
| Category | Guest Rating |
|---|---|
| Staff | 9.2 |
| Facilities | 8.5 |
| Cleanliness | 8.6 |
| Comfort | 8.7 |
| Value for Money | 8.1 |
Highlights of the reviews include the hotel’s excellent location, friendly staff, comfortable beds, and diverse breakfast options. The hotel’s free WiFi also received a high rating of 8.4/10 from guests.
Dining and Culinary Offerings
Dining at the Hotel Indigo Newcastle is a culinary delight, with the on-site restaurant "Social Bird" offering a diverse menu for breakfast, lunch, and dinner.
Theres some good a range of dietary options, from hearty English breakfasts to international cuisine. The restaurant’s focus on locally-sourced, seasonal ingredients ensures a fresh and flavorful dining experience.
Whether you’re craving a quick bite or a leisurely meal, the "Social Bird" caters to all tastes and preferences, providing a welcoming atmosphere and attentive service.
With its convenient location and extensive menu, the on-site restaurant enhances the overall experience at the Hotel Indigo Newcastle.
Amenities and Facilities
The Hotel Indigo Newcastle offers its guests a variety of amenities and facilities.
The hotel provides free WiFi throughout, a well-equipped fitness centre, and non-smoking rooms.
Guests can enjoy on-site dining at the "Social Bird" restaurant, which serves breakfast, lunch, and dinner with various dietary options.
The rooms feature mini-fridges, flat-screen TVs, rainfall showers, eco-friendly toiletries, and some include private balconies.
Parking is available for an additional charge of £14 per night.
The hotel’s location near Central Station and top attractions makes it a convenient choice for both business and leisure travellers.
Room Types and Accommodations
The Hotel Indigo Newcastle offers guests a variety of room types to choose from. Standard King and Twin rooms provide the basics, while the Refurbished King Room with Balcony and Premium King Room offer additional amenities.
The Premium King Room is also available with disability access. All rooms feature a mini fridge, flat-screen TV, rainfall shower, eco-friendly toiletries, and complimentary beverages.
Guests can check-in from 3 pm to 10 pm and must check-out by 12 pm. Cancellation and prepayment policies vary, so guests should review the details when booking.
The hotel welcomes children, though additional charges may apply for extra beds.
Booking and Check-in/Check-out

Booking a stay at the Hotel Indigo Newcastle can be conveniently done through the hotel’s website or third-party booking platforms.
Guests can choose from a variety of room types, including standard king and twin rooms, refurbished king rooms with balconies, and premium king rooms with disability access.
Check-in is available from 3 PM to 10 PM, while check-out time is by 12 PM.
Cancellation and prepayment policies may vary, so guests are advised to review the details at the time of booking.
The hotel welcomes children, though additional charges may apply for extra beds.
Unfortunately, pets aren’t allowed on the premises.
House Rules and Policies

Beyond the guest rooms, the Hotel Indigo Newcastle enforces a set of house rules and policies to ensure a comfortable stay for all visitors.
Children are welcome, though additional charges may apply for extra beds. Pets, however, aren’t allowed on the premises.
For group bookings of more than 6 rooms, the hotel implements different policies. Plus, the hotel only accepts card payments, as cash isn’t accepted.
These policies, along with the hotel’s overall amenities and services, aim to provide guests with a seamless and enjoyable experience during their stay at the Hotel Indigo Newcastle.
Questions About Staying Here

Does the Hotel Offer Any Special Packages or Promotions?
The hotel doesn’t seem to advertise any special packages or promotions on its website. However, it’s always a good idea to check with the hotel directly for any limited-time offers or seasonal deals that may be available.
What Are the Hotel’s Policies Regarding Early Check-In or Late Check-Out?
The hotel’s check-in is from 3 pm to 10 pm, and check-out is by 12 pm. Early check-in or late check-out may be available for an additional fee, subject to availability and the hotel’s discretion.
Can Guests Request Specific Room Types or Floor Preferences?
Guests can request specific room types or floor preferences, subject to availability. The hotel will do its best to accommodate these requests, though cannot guarantee them. Check-in and check-out times may vary.
Are There Any Discounts Available for Guests Booking Directly Through the Hotel?
Yes, guests booking directly through the hotel can sometimes receive discounts or special offers. The hotel’s website and customer service team can provide details on any current promotions or deals available for direct bookings.
Does the Hotel Have a Loyalty Program or Offer Any Rewards for Repeat Guests?
The hotel offers an IHG Rewards Club loyalty program, which provides members with benefits such as points for stays, elite status, and exclusive offers. Repeat guests can earn and redeem points to enjoy special rates and amenities.
Worth The Stay
The Hotel Indigo Newcastle, an IHG hotel, offers a modern and convenient city-center accommodation. Situated just steps from the Central Station, the hotel provides easy access to Newcastle’s top attractions. With a recent refurbishment, the hotel has a contemporary design and a range of amenities to cater to both leisure and business travelers. Whether it’s the exceptional location or the friendly staff, the Hotel Indigo Newcastle promises a memorable stay for those exploring the charming city of Newcastle upon Tyne.
