In our review, we found this stylish Liverpool hotel to be a real gem. Just a hop, skip, and a jump from the city’s top sights, it’s a comfy base for exploring. The rooms are snug with big showers that’ll wake you right up, and the staff are as friendly as your favorite bartender.
Now, it’s not all rainbows and unicorns. The steakhouse might leave a dent in your wallet, and light sleepers might catch some street noise. But don’t let that scare you off!
This place is perfect for culture vultures who want to be close to museums and music venues. It’s also great for business travelers who need a central spot with all the bells and whistles.
If you’re looking for a hotel with character in the heart of Liverpool, you’ve hit the jackpot here.
Good To Know
- Conveniently located within a 10-minute walk of Lime Street Rail Station and close to iconic attractions like Albert Dock and Tate Liverpool.
- Highly rated by guests with an overall score of 8.5/10, particularly for comfortable beds, spacious showers, and attentive staff.
- Offers a range of amenities, including flat-screen TVs, mini-fridges, and tea/coffee making facilities, as well as on-site dining options.
- Accessible facilities, including elevator access, designated parking spaces, and features for visually and mobility-impaired guests.
- Multilingual staff fluent in English, Spanish, Italian, and Polish, ensuring seamless communication for international travelers.
Excellent Location and Nearby Attractions
The Hotel Indigo Liverpool enjoys an excellent location, situated just a 10-minute walk from Lime Street Rail Station and within easy reach of the city’s top attractions.
It’s a 16-minute stroll to the iconic Albert Dock, home to the Tate Liverpool art gallery, and just a 15-minute walk to the renowned M&S Bank Arena.
The city’s bustling shopping district, Liverpool One, is also a short 10-minute walk away.
With its prime position, the hotel provides guests with convenient access to explore Liverpool’s rich history, vibrant culture, and renowned waterfront.
The hotel’s accessibility and proximity to major landmarks make it an ideal choice for both leisure and business travelers seeking to make the most of their time in this dynamic city.
Guest Reviews and Overall Ratings
According to extensive guest reviews, Hotel Indigo Liverpool enjoys a very good overall rating of 8.5 out of 10.
Guests highlighted several positives, including:
- Comfortable beds and spacious showers
- Welcoming and friendly staff
- Excellent location and good breakfast
- High ratings across key categories such as staff (9.1), cleanliness (8.9), and comfort (8.9).
While the value for money (8.3) and free WiFi (8.3) ratings were slightly lower, the hotel maintains an impressively high score across the board, making it a popular choice for travelers to Liverpool.
Comfortable Rooms and Amenities
Hotel Indigo Liverpool’s rooms boast a range of amenities designed to ensure a comfortable stay.
Each room features a flat-screen TV, an iPod docking station, and a rainfall shower, providing modern entertainment and relaxation. The mini fridge and tea/coffee making facilities allow guests to enjoy convenient refreshments.
Plush bedding and air conditioning contribute to a restful night’s sleep. For added convenience, the hotel offers daily housekeeping and room service.
With its well-appointed accommodations and thoughtful in-room features, Hotel Indigo Liverpool provides a comfortable and enjoyable experience for its guests.
Dining Options at the Hotel
Complementing the comfortable accommodations, Hotel Indigo Liverpool offers guests two exceptional dining options on-site.
The Marco Pierre White Steakhouse Bar & Grill offers a refined dining experience featuring classic British cuisine with a contemporary twist. Guests can also enjoy the relaxed ambiance of the Cotton Lounge, which serves a selection of light bites, cocktails, and afternoon tea.
The hotel’s dining options provide:
- Diverse menu selections to satisfy various culinary preferences.
- Convenient on-site dining for a seamless hotel experience.
- Elegant settings for special occasions or casual gatherings.
- Attentive service to ensure a memorable dining experience.
Check-in, Check-out, and Policies
At Hotel Indigo Liverpool, guests can conveniently check in from 3 PM onwards and must check out by 11 AM.
The hotel requires a credit card upon arrival, as cash isn’t accepted. Cancellation policies vary by room type, so guests should review the terms during booking.
For group bookings of more than 6 rooms, different policies and additional charges may apply.
While pets aren’t permitted, children of all ages are welcome, with a complimentary cot available upon request for those 0-2 years old.
Guests can take advantage of the nearby public parking, with a discounted rate at the NCP The Capital garage just a short walk away.
Accessibility and Parking Information
The hotel provides facilities for disabled guests, with the upper floors accessible by elevator. Public parking is available nearby, though charges may apply.
To make parking more convenient, the hotel offers a discount at the NCP The Capital garage located at Fazakerley St, L3 9DL.
The hotel’s accessibility features include:
- Designated parking spaces for disabled guests.
- Ramps and wide doorways for easy wheelchair access.
- Accessible bathrooms with grab bars and lowered sinks.
- Braille signage and audio aids for visually impaired guests.
The hotel’s central location and accessibility make it a suitable choice for travelers with mobility needs.
Languages Spoken by Staff
The Hotel Indigo Liverpool staff are multilingual, accommodating guests who speak English, Spanish, Italian, and Polish.
This diverse language capability ensures seamless communication and a welcoming experience for international travelers.
Whether guests need assistance at check-in, directions to nearby attractions, or recommendations for local dining, the knowledgeable staff can provide helpful information in multiple languages.
This attention to the needs of a global clientele underscores the hotel’s commitment to delivering exceptional service and catering to the diverse backgrounds of its guests.
The availability of multilingual staff enhances the overall stay, making the Hotel Indigo Liverpool an ideal choice for both domestic and international visitors to the city.
Additional Hotel Services and Facilities
Complementing the Hotel Indigo Liverpool’s multilingual staff, the hotel offers a range of additional services and facilities to cater to guests’ needs.
These include:
Daily housekeeping services to ensure a clean and tidy environment throughout the guest’s stay.
Luggage storage, allowing guests to explore the city hands-free before check-in or after check-out.
Dry cleaning and laundry services, available for an additional charge, to keep guests’ attire fresh.
Discount on parking at the nearby NCP The Capital garage, making it easier for guests to access the hotel by car.
Questions About Staying Here
Is the Hotel Suitable for Large Groups or Events?
The hotel may not be suitable for large groups or events, as it notes that group bookings of more than 6 rooms may incur different policies and additional charges. Guests should check with the hotel directly for specific group booking details.
What Types of Payment Methods Are Accepted at the Hotel?
The hotel accepts credit cards upon check-in, but does not accept cash. Group bookings of more than 6 rooms may have different payment policies and additional charges.
Are There Any Discounts or Packages Available for Extended Stays?
The hotel offers discounts for extended stays, though specific details may vary. Guests should inquire about any available packages or promotional rates when booking to take advantage of potential savings for longer visits.
Can Guests Request Early Check-In or Late Check-Out?
Guests can request early check-in or late check-out, but these are subject to availability and may incur additional fees. The hotel’s standard check-in time is 3 PM and check-out is 11 AM.
Are There Any Restrictions or Additional Charges for Children or Infants?
According to the information provided, children of any age are welcome, and a free cot is available upon request for infants up to 2 years old. However, group bookings may have different policies and additional charges.
Worth The Stay
The Hotel Indigo Liverpool offers a stylish and convenient home base for exploring the city’s vibrant cultural attractions. Its excellent location, comfortable accommodations, and range of amenities make it an ideal choice for both leisure and business travelers. With attentive staff, impressive facilities, and easy access to top sights, the Hotel Indigo is a great option for those seeking a memorable Liverpool adventure.