We’ve scoped out this snazzy IHG hotel in Japan’s Hakone region, and it’s a real gem.
Picture soaking in a steamy onsen with mountain views, then chowing down on tasty European-inspired grub. The free shuttle makes exploring a breeze, and you’re just a hop, skip, and a jump from the local train station.
Now, let’s keep it real: This place isn’t exactly budget-friendly, and if you’re hoping for an authentic Japanese ryokan experience, you might be disappointed.
But here’s the scoop: If you’re a couple looking for a romantic getaway with a touch of luxury, or a traveler who wants to blend Japanese hot springs with Western comforts, this hotel hits the sweet spot.
It’s perfect for those who want to dip their toes into Japanese culture without diving headfirst into the deep end.
We included this hotel in the 26 must-visit hotels in Gora Onsen, Hakone.
Good To Know
- Hotel Indigo Hakone Gora is a 5-star IHG hotel located 7.7 km from Hakone-Yumoto Station, providing easy access to attractions in the Hakone region of Japan.
- The hotel features a fitness center, sauna, restaurant, and free shuttle service, and is rated 8.6 out of 10 based on 668 reviews.
- Guests praise the hotel’s outstanding onsen, delectable food offerings, and exceptional bathtubs, with couples rating it 8.0 out of 10 for romantic getaways.
- The hotel offers free WiFi, non-smoking rooms, 24-hour front desk services, and a European-inspired restaurant serving breakfast, lunch, and dinner.
- The hotel is located near popular attractions like Fuji-Q Highland and Shuzen-ji Temple, and provides free private parking and a free shuttle service for guest convenience.
Hotel Overview
The Hotel Indigo Hakone Gora is an IHG-branded 5-star hotel situated in the scenic Hakone region of Japan.
Located 7.7 km from Hakone-Yumoto Station, the hotel offers convenient access to nearby attractions like Fuji-Q Highland and Shuzen-ji Temple.
Guests can enjoy the hotel’s extensive facilities, including a fitness center, sauna, restaurant, and free shuttle service.
With a rating of 8.6 out of 10 based on 668 reviews, the Hotel Indigo Hakone Gora is praised for its onsen, quality of food, and friendly staff, making it a popular choice for both leisure and business travelers.
Guest Ratings and Reviews
Guests consistently praise the Hotel Indigo Hakone Gora for its outstanding onsen, delectable food, and friendly staff.
According to reviews, the hotel’s private onsen was a highlight for many visitors, with one guest from the UK describing it as "amazing."
The hotel’s restaurant, Riverside Kitchen & Bar, also received high marks, with an Australian guest noting that the "breakfast was sensational."
Plus, guests singled out the hotel’s bathtubs as a standout feature, with one Australian visitor declaring it the "highlight" of their stay.
Couples, in particular, found the hotel’s location to be well-suited for romantic getaways, rating it 8.0 out of 10.
Facilities and Amenities
Hotel Indigo Hakone Gora offers a stack of sought-after amenities for guests.
The hotel has free WiFi, which guests rated 9.2 out of 10. It also features non-smoking rooms, a hot spring bath, and a 24-hour front desk.
Guests can enjoy dining at the Riverside Kitchen & Bar, which serves European cuisine for breakfast, lunch, and dinner.
The hotel also has a fitness center, an outdoor fireplace, and a beautiful garden.
Additional services include daily housekeeping, laundry, luggage storage, and business facilities.
With its impressive array of amenities, Hotel Indigo Hakone Gora caters to the needs of discerning travelers seeking a comfortable and convenient stay in the Hakone region.
Culinary Offerings
Riverside Kitchen & Bar, the hotel’s main dining venue, serves European cuisine for breakfast, lunch, and dinner. Guests noted that the food tends to cater more towards Western tastes.
The breakfast buffet, while described as good, wasn’t considered spectacular.
The restaurant offers:
- Breakfast: A buffet-style service with a range of European and local dishes.
- Lunch and Dinner: A menu featuring European-inspired plates, from light bites to heartier mains.
- Drinks: A selection of wines, beers, and cocktails to complement the dining experience.
Booking and Check-in
Booking the Hotel Indigo Hakone Gora can be done through the hotel’s website or various online travel platforms.
Check-in time starts from 3:00 PM, while check-out is until 11:00 AM. The hotel’s cancellation and prepayment policies vary depending on the accommodation type, so guests should review the details during booking.
Children of any age are welcome, with charges applying for those aged 3-12 years. Cots are available free of charge for children under 2. Pets, however, aren’t allowed.
Payment can be made by various credit cards, as the hotel doesn’t accept cash. Guests are advised to communicate any special requests in advance to ensure their needs are accommodated.
Location and Accessibility
The Hotel Indigo Hakone Gora is located 7.7 km from Hakone-Yumoto Station, the closest major transportation hub.
From there, it’s a 47 km drive to Fuji-Q Highland and 49 km to Shuzen-ji Temple, two popular tourist destinations in the region.
The hotel offers a free shuttle service to make getting around more convenient.
Guests can also take advantage of:
- Free private parking on-site.
- Easy access to the Hakone area’s renowned natural hot springs and outdoor activities.
- A strategic location for exploring the stunning Hakone landscape and attractions.
Children and Pets
For children, the hotel welcomes guests of all ages, though charges apply for those 3-12 years old. Cots are available free of charge for children up to 2 years old.
The hotel’s policies regarding children and pets are as follows:
| Children | Pets |
|---|---|
| Welcome | Not Allowed |
| Charges for 3-12 years | – |
| Cots free for 0-2 years | – |
| No age limit | – |
Special requests related to children or pets should be communicated in advance to ensure their accommodation.
Payment and Special Requests
Various payment methods are accepted at Hotel Indigo Hakone Gora, though cash isn’t an option. Guests can pay with a variety of credit and debit cards. The hotel also accepts mobile payments like Apple Pay and Google Pay.
Special requests, such as early check-in or late check-out, should be communicated in advance to the hotel. Guests should note:
- Check-in is from 3 PM, and check-out is until 11 AM.
- Cancellation and prepayment policies vary by accommodation type.
- Charges may apply for children aged 3-12 years, but cots are available free for children under 2.
Frequently Asked Questions
Can the Hotel Arrange Transportation From the Nearest Airport?
Yes, the hotel can arrange transportation from the nearest airport. They provide a free shuttle service to help guests get to the hotel conveniently.
What Languages Are Spoken by the Hotel Staff?
The hotel staff speak Japanese and English, enabling them to communicate effectively with both local and international guests. They are known for their friendly and helpful service.
Does the Hotel Offer Any Activities or Tours for Guests?
The hotel offers a free shuttle service to transport guests between the hotel and nearby attractions. Plus, the hotel arranges nature walks and tours of the local Hakone area for interested guests.
Are There Any Additional Fees or Taxes Not Included in the Room Rate?
There may be additional fees or taxes not included in the room rate, such as service charges, city taxes, or amenity fees. Guests should check the hotel’s policies and pricing information when making a reservation.
Can Guests Request Specific Room Types or Views During Booking?
Guests can request specific room types or views during booking, though availability and requests may be subject to additional fees. The hotel aims to accommodate guest preferences whenever possible.
The Sum Up
The Hotel Indigo Hakone Gora, an IHG Hotel, offers a luxurious and tranquil escape in the heart of Japan’s renowned Hakone region. Its impressive facilities, delectable cuisine, and stunning natural surroundings make it an exceptional destination for travelers seeking a rejuvenating getaway. Whether you’re looking to unwind, indulge, or explore, this 5-star hotel promises an unforgettable experience in one of Japan’s most breathtaking locations.