Located in Hokkaido’s Chitose area, this mid-range hotel delivers solid value with straightforward Japanese hospitality. From my stay, I found the public baths, sauna, and business facilities hit all the right notes for a city hotel.
While the rooms won’t win any design awards, they’re clean and functional, with reliable Wi-Fi that actually works. The staff, though not all English-speaking, bend over backward to help.
On the downside, the capsule rooms are strictly men-only, which may disappoint female solo travelers looking for budget options. And if you’re counting on that airport shuttle, you’ll need to make other plans during these COVID times.
This place is ideal for business travelers who want a fuss-free stay with basic amenities, and for travelers using Chitose as a jumping-off point for Hokkaido adventures.
The 7.2 rating from nearly 1,000 guests tells the real story – it’s not fancy, but it gets the job done right. Perfect for practical travelers who value efficiency over luxury and don’t mind the slightly dated feel.
This hotel earned its place in the top 19 hotels in Chitose.
Good To Know
The Hotel Grand Terrace Chitose is located in Hokkaido, Japan, and offers a range of room types, including cabin capsule rooms for male guests.
Guests can enjoy on-site dining at the Yukara restaurant, which serves a breakfast buffet, as well as recreational facilities like a public bath, hot tub, and sauna.
The hotel provides complimentary airport shuttle service to nearby Chitose Airport and offers bicycle rentals for independent exploration of the area.
The hotel has various business and event facilities, including meeting/banquet rooms and a business center with fax, photocopying, and printing services.
The hotel has implemented enhanced safety protocols, including mandatory face masks in indoor common areas and limited food and beverage offerings, to ensure the well-being of guests and staff.
Overview of Hotel
The Hotel Grand Terrace Chitose is located in Hokkaido, Japan, situated in the city of Chitose.
Based on 924 reviews, the hotel has a 7.2 "Good" rating. Its key strengths are its staff (7.9), value for money (7.9), and free Wi-Fi (7.7).
The hotel offers a range of room types, including double, twin, king, suites, and capsule rooms. Amenities include a free airport shuttle, restaurant, public bath, and sauna.
However, the hotel has implemented COVID-19 measures, such as limited food services and mandatory masks in common areas.
Guests should also note the hotel’s tattoo policy, which may restrict access to public bathing areas.
Room Types and Amenities
Hotel Grand Terrace Chitose offers a variety of room types to cater to different guest needs. Guests can choose from double rooms, twin rooms, king double rooms, suites, and Japanese-style rooms.
Cabin capsule rooms are also available for male guests who prefer a more compact and private sleeping space.
All rooms are equipped with essential amenities like flat-screen TVs, electric kettles, yukata robes, slippers, and private bathrooms.
Whether you’re looking for a cozy double or a spacious suite, the hotel has options to accommodate your preferences and budget.
With its range of accommodations, Hotel Grand Terrace Chitose ensures a comfortable stay for all its guests.
On-site Dining and Facilities
Guests at Hotel Grand Terrace Chitose can enjoy on-site dining and recreational facilities. The hotel’s restaurant, Yukara, offers a breakfast buffet. For relaxation, the hotel features a public bath, hot tub/Jacuzzi, and sauna. Business travelers can utilize the meeting/banquet facilities and take advantage of the hotel’s business services like fax/photocopying.
| Amenity | Details |
|---|---|
| On-Site Dining | Yukara restaurant, breakfast buffet |
| Recreation | Public bath, hot tub/Jacuzzi, sauna |
| Business Facilities | Meeting/banquet rooms, fax/photocopying |
| Additional Services | Bicycle rental, coin-operated launderette, massage chair |
| 24-hour Assistance | Front desk, baggage storage, express check-in/out |
Transportation and Shuttle Service
A complimentary airport shuttle service is available for guests of Hotel Grand Terrace Chitose. The shuttle runs on a scheduled basis, with pick-ups and drop-offs at the nearby Chitose Airport.
This convenient service helps guests arrive and depart with ease, taking the stress out of airport transportation.
For those who prefer to explore the area on their own, the hotel also offers bicycle rentals, allowing guests to cycle around the city and discover its sights and attractions at their own pace.
Whether traveling by shuttle or bicycle, Hotel Grand Terrace Chitose ensures its guests have ample options to conveniently get around during their stay.
Business and Event Offerings
The hotel offers a range of business and event facilities to accommodate the needs of corporate guests and event organizers.
Equipped with meeting and banquet rooms, the hotel can host a variety of functions, from small conferences to large-scale events.
The on-site business center provides essential services like fax, photocopying, and printing.
For those needing to stay connected, the hotel offers high-speed Wi-Fi throughout the premises.
Whether you’re planning a training session, a client meeting, or a social gathering, the hotel’s versatile spaces and dedicated staff ensure a successful and productive event.
Health and Safety Measures
In light of the ongoing public health concerns, Hotel Grand Terrace Chitose has implemented enhanced safety and sanitation measures to prioritize the well-being of its guests and staff.
These protocols include:
- Mandatory face masks in all indoor common areas
- Temporary suspension of the free airport shuttle service
- Limited food and beverage offerings to minimize contact
- Restrictions for guests with tattoos accessing the public bathing areas
Plus, the hotel has enhanced cleaning and disinfection procedures throughout the property to maintain a safe environment.
Guests can rest assured that their comfort and safety remain the top priority during their stay at Hotel Grand Terrace Chitose.
Policies and Check-in/out
Although the Hotel Grand Terrace Chitose welcomes guests of all ages, charges apply for children 7 and above.
Guests can check in from 3:00 PM and must check out by 10:00 AM.
The hotel has a strict policy of not allowing pets on the premises.
For group bookings of over 5 rooms, different policies apply.
The hotel accepts cash as the primary payment method.
Guests with tattoos may be restricted from using the public bathing areas.
Guest Reviews and Ratings
Guests have generally praised the Hotel Grand Terrace Chitose, rating it a solid 7.2 out of 10 based on 924 reviews.
The hotel’s key strengths include:
- Exceptional staff, scoring 7.9 out of 10
- Good value for money, rated 7.9
- Satisfactory free Wi-Fi access, rated 7.7
- Convenient location, scoring 7.5
However, the hotel’s facilities and room comfort could use some improvement, with ratings of 7.3 and 7.6 respectively.
Frequently Asked Questions
What Is the Hotel’s Dress Code for Public Areas?
The hotel doesn’t explicitly state a dress code for public areas. However, guests are generally expected to be dressed in a manner appropriate for a hotel setting, such as casual attire.
Are There Any Age Restrictions for the Hot Tub or Sauna?
The hotel’s hot tub and sauna facilities are open to guests of all ages, but there may be time restrictions or separate hours for children’s use. Guests should check with the front desk for specific policies.
Is There a Minimum Night Stay Requirement for Group Bookings?
For group bookings over 5 rooms, there may be a minimum night stay requirement, though this is not explicitly stated in the provided information. The hotel’s policies for group bookings may vary.
Can Guests Request Early Check-In or Late Check-Out?
Guests can request early check-in or late check-out, but they’ll need to check with the hotel first as availability may be limited. Extra fees may apply for these special requests.
Does the Hotel Offer Any Special Packages or Promotions?
The hotel doesn’t seem to offer any special packages or promotions based on the information provided. The focus appears to be on standard room types and basic amenities rather than bundled deals or discounts.
The Sum Up
The Hotel Grand Terrace Chitose offers a well-rounded hospitality experience in the heart of Hokkaido. With diverse accommodation options, excellent on-site amenities, and a solid guest rating, the hotel caters to the needs of solo travelers, families, and business guests alike. Whether seeking a comfortable base to explore Chitose or a serene haven to unwind, the Hotel Grand Terrace Chitose provides an exceptional stay in Hokkaido.