This clean and well-run hotel deserves its stellar ratings, having earned nearly perfect scores for its super-friendly staff and top-notch facilities. Sleep soundly in your choice of comfy rooms while enjoying easy access to Hakuba’s best skiing – you’re just 4 minutes from Happo-One slopes and 15 minutes from Hakuba Goryu. The free shuttle service is a real treat, whisking you between the slopes and train stations hassle-free.
On the downside, with only 43 reviews under its belt, you might find the evaluation pool a bit limited. Also, like many Japanese hotels, rooms tend to run smaller than Western standards might lead you to expect.
This place is ideal for skiers and snowboarders who value attentive service and convenience over spacious accommodations. It’s particularly well-suited for couples and small families who plan to spend most of their time exploring Hakuba’s legendary powder rather than lounging in their rooms. Budget-conscious travelers will appreciate the solid value – you get a lot of bang for your yen here.
Good To Know

- Hotel El Mayo is a highly rated accommodation located in Hakuba, offering convenient access to the Happo-One and Hakuba Goryu ski resorts.
- The hotel provides a variety of room types, including Japanese-style rooms with futon bedding on tatami floors and Western-style rooms with comfortable beds.
- Guests can enjoy on-site amenities such as a public bath, shared lounge, coin-operated laundry machines, and complimentary parking and shuttle service.
- The hotel offers a daily mixed Japanese-Western breakfast, catering to diverse guest preferences and included in the room rate.
- The hotel’s strategic location and accessibility, including proximity to the JR Hakuba Train Station and the Echoland dining area, maximize guests’ time on the slopes and exploring local attractions.
Hotel Overview

Hotel El Mayo is a highly-rated accommodation located in Hakuba, Nagano, Japan. Boasting a 9.1/10 rating based on 43 reviews, the hotel offers a range of amenities and facilities to cater to its guests.
The staff receive exceptional praise, with a rating of 9.8/10. Other key categories like facilities, cleanliness, comfort, and value for money all score highly as well.
Conveniently situated, the hotel is just a 4-minute drive from Happo-One Ski Resort and a 15-minute drive from Hakuba Goryu Ski Resort.
With a shuttle service to nearby ski areas and train stations, Hotel El Mayo makes it easy for guests to explore the surrounding attractions.
Room Types

At Hotel El Mayo, guests can choose between Japanese-style rooms with traditional futon bedding on tatami floors or Western-style rooms equipped with beds.
The Japanese-style rooms offer an authentic cultural experience, with the cozy ambiance of tatami mats and futons.
For those preferring a more familiar sleeping setup, the Western-style rooms provide comfortable beds.
Regardless of the room type, all accommodations at Hotel El Mayo are designed to ensure a pleasant and comfortable stay for guests.
The variety of room options caters to diverse preferences, allowing visitors to select the experience that best suits their needs during their time in Hakuba.
Hotel Facilities

The hotel’s facilities cater to the diverse needs of guests, offering a range of amenities to ensure a comfortable and convenient stay.
Guests can enjoy free Wi-Fi throughout the property, as well as a public bath with separate areas for males and females. The shared lounge provides a cozy space to relax, and vending machines are available for quick refreshments.
For laundry needs, the hotel features coin-operated washing machines. Complimentary parking and a shuttle service to nearby ski resorts and the train station add to the hotel’s accessibility and convenience.
These well-appointed facilities contribute to the overall positive guest experience at Hotel El Mayo.
Dining Options
Guests at Hotel El Mayo can savor a mixed Japanese-Western breakfast served daily on the premises.
The breakfast offers a variety of both traditional Japanese and Western dishes, ensuring there’s something to please every palate. The hotel’s dining options cater to the diverse preferences of its guests.
Whether you’re in the mood for a hearty Western-style meal or a light and healthy Japanese breakfast, the hotel’s culinary offerings provide a delightful start to the day.
The breakfast is included in the room rate, adding to the overall value and convenience of staying at Hotel El Mayo.
Accessibility and Location
Hotel El Mayo enjoys a prime location in Hakuba, offering guests convenient access to the area’s top ski resorts and nearby attractions.
It’s just a 4-minute drive to Happo-One Ski Resort and a 15-minute drive to Hakuba Goryu Ski Resort and Hakuba 47 Winter Sports Park.
The hotel is also situated a mere 5-minute drive from JR Hakuba Train Station, with a shuttle bus stop located right outside.
Guests can easily explore the nearby Echoland area, which is known for its numerous restaurants.
The hotel’s strategic location and shuttle services make it easy for visitors to maximize their time on the slopes and experience the best of Hakuba.
Guest Experiences

Guests consistently praise the friendly and helpful staff at Hotel El Mayo, with many highlighting the hosts’ dedication to ensuring a pleasant stay.
Breakfast receives positive feedback for its quality and variety. Guests appreciate the convenient location and shuttle services, making it easy to access ski areas and local attractions.
Notable comments include the hosts going above and beyond to assist guests, including with transportation help.
Policies and Regulations
According to the information provided, Hotel El Mayo has a straightforward check-in and check-out process. Guests can check in from 3:00 PM to 9:00 PM and check out from 6:30 AM to 10:00 AM.
The cancellation policy varies by accommodation type. Children of all ages are welcome, though charges may apply for those 2 and above. Unfortunately, pets aren’t allowed.
Guests with tattoos may be restricted from using the public bathing areas. Due to COVID-19, the hotel has enhanced safety protocols in place, and some services may be limited.
COVID-19 Measures
To ensure the safety and well-being of all, Hotel El Mayo has implemented enhanced COVID-19 protocols. These measures include increased sanitization of high-touch areas, mandatory mask-wearing in public spaces, and temperature checks for staff and guests.
Contact tracing is in place, and guests are encouraged to practice social distancing. Some services, like the public bath, may have limited availability or be subject to additional restrictions.
Guests are advised to check with the hotel for the latest updates on COVID-19 policies. Despite these necessary precautions, Hotel El Mayo remains committed to providing a comfortable and enjoyable stay for all its visitors.
Frequently Asked Questions
Is Luggage Storage Available at the Hotel?
Yes, the hotel offers luggage storage service for guests. Guests can drop off their bags before check-in or after check-out, allowing them to explore the area without carrying their luggage.
Can Guests Order Room Service?
Based on the information provided, it does not appear that Hotel El Mayo offers room service to guests. The hotel’s amenities and facilities do not mention a room service option, suggesting this service is not available.
Does the Hotel Have a Fitness Center?
No, Hotel El Mayo does not have a fitness center. The hotel focuses more on providing amenities like a public bath, shared lounge, and shuttle services to nearby ski resorts rather than fitness facilities.
Can Guests Rent Sports Equipment On-Site?
Yes, guests can rent sports equipment on-site. The hotel offers a shuttle service to nearby ski resorts and has facilities like a public bath, shared lounge, and vending machines to support guests’ active pursuits.
What Is the Hotel’s Check-In and Check-Out Time?
The hotel’s check-in time is from 3:00 PM to 9:00 PM, while the check-out time is from 6:30 AM to 10:00 AM. Guests should be aware of these times when planning their stay.
The Sum Up
Hotel El Mayo offers a exceptional alpine experience in the heart of Hakuba, Japan. With its blend of traditional Japanese hospitality and modern amenities, the hotel caters to the needs of leisure and adventure-seeking travelers. Its convenient location, diverse facilities, and stellar guest reviews make it a premier destination for an unforgettable mountain getaway.
