Right in downtown Niigata, this basic but reliable 3-star hotel delivers exactly what budget-conscious travelers need. I found the rooms functional and clean, with all the essentials – good air conditioning, decent TVs, and bathrooms that get the job done. While the decor won’t win any design awards, the helpful around-the-clock staff more than make up for it with their attentive service.
A couple of drawbacks worth noting: The standard rooms run on the small side (typical for Japan), and the on-site restaurant’s menu is limited. But don’t let that discourage you – plenty of great dining options are just steps away.
This place is ideal for practical travelers who want a central location without breaking the bank. Business travelers will appreciate the reliable WiFi and desk space, while travelers will love being walking distance from main attractions. Both smokers and non-smokers are accommodated with designated room options, and the sauna is a nice touch after a long day of sightseeing.
The bottom line: If you’re looking for luxury, look elsewhere. But if you want a clean, convenient, and well-run home base for exploring Niigata, you’ve found your spot.
Good To Know
- The Hotel Crown Hills Niigata is located in Chuo-ku, Niigata, Japan, and has an overall guest rating of 7.0 out of 10 based on 359 reviews.
- The hotel offers a range of amenities, including a 24-hour front desk, restaurant, sauna, public bath, free WiFi, and non-smoking rooms with parking.
- Guest rooms feature air conditioning, flat-screen TV, desk, private bathroom, hairdryer, and toiletries, catering to different guest needs and preferences.
- The on-site restaurant serves local cuisine and a buffet breakfast, and the hotel provides additional amenities like bicycle rentals and a massage chair.
- The hotel has enhanced sanitation measures and follows local COVID-19 travel guidelines, with check-in from 3 PM and check-out by 11 AM.
Hotel Overview
The Hotel Crown Hills Niigata is located in Chuo-ku Higashiboridori 8-1429, Niigata, Japan.
It’s rated 7.0 out of 10 based on 359 guest reviews, indicating it’s a good hotel.
The hotel offers 24-hour front desk, a restaurant, sauna, public bath, free WiFi, non-smoking rooms, and parking.
Guests confirm the hotel’s descriptions and photos accurately represent the property.
The hotel’s amenities include air conditioning, flat-screen TV, desk, private bathroom, hairdryer, and toiletries across its accommodation options, which range from standard single rooms to deluxe double rooms.
Guest Ratings and Feedback
Quality ratings from guests capture the hotel’s performance across key areas.
Guests have awarded the Hotel Crown Hills Niigata an overall rating of 7.0 out of 10, indicating a "Good" experience.
The staff received an impressive 8.0 rating, while facilities, cleanliness, and comfort all scored in the 7.0-7.4 range.
Value for money and the free WiFi also rated well at 7.5.
Reviewers confirm the hotel accurately represents its offering, with the property meeting their expectations.
While not exceptional in any single area, the hotel provides a solid, reliable experience for guests visiting Niigata.
Accommodation Options
What room types does the Hotel Crown Hills Niigata offer its guests?
The hotel provides a variety of accommodation options, including:
- Standard Single Rooms (smoking/non-smoking)
- Deluxe Single Rooms (smoking/non-smoking)
- Double Rooms with Small Double Beds (smoking/non-smoking)
All rooms are equipped with essential amenities such as air conditioning, flat-screen TVs, desks, private bathrooms, hairdryers, and toiletries.
Guests can choose between smoking and non-smoking options, ensuring a comfortable stay tailored to their preferences.
Dining and Amenities
Along With the accommodations, Hotel Crown Hills Niigata offers on-site dining options. The hotel’s restaurant serves local cuisine and a buffet breakfast. Guests can enjoy the flavors of the region without leaving the hotel.
Beyond dining, the hotel provides additional amenities like bicycle rentals, daily housekeeping, vending machines, laundry services, a massage chair, and a public bath.
These facilities cater to the varied needs of travelers, ensuring a comfortable and convenient stay. Whether guests seek a hearty meal or relaxation, Hotel Crown Hills Niigata delivers a range of on-site services to enhance the overall hotel experience.
Check-in and Check-out
At the Hotel Crown Hills Niigata, guests can check in from 3 PM onwards and must check out by 11 AM. The hotel’s flexible check-in and check-out times make it easy for travelers to accommodate their schedules.
Some key details regarding the hotel’s policies:
Cancellation and prepayment policies vary by accommodation type, so guests should review the specifics when booking.
Children aged 6 and above are charged as adults, and the hotel doesn’t provide cots or extra beds.
Pets aren’t allowed on the premises.
The hotel has implemented enhanced sanitation measures and follows local COVID-19 travel guidelines to ensure guest safety.
Cancellation and Prepayment
The cancellation and prepayment policies at Hotel Crown Hills Niigata vary depending on the accommodation type booked.
For standard and deluxe rooms, guests can typically cancel free of charge up to 1 day before arrival. However, for peak periods or special events, stricter policies may apply, and guests may be charged a cancellation fee.
Prepayment requirements also differ, with some room types requiring full prepayment at the time of booking, while others allow for payment upon arrival.
Guests are advised to carefully review the policies for their specific booking to avoid any unexpected charges or penalties.
Children and Pets
All ages are welcome at Hotel Crown Hills Niigata, though children aged 6 and older are charged at the adult rate.
There are no cots or extra beds available for children. Pets aren’t allowed at the hotel.
The hotel’s policies regarding children and pets include:
- All ages welcome, but children 6+ charged as adults
- No cots or extra beds available for children
- Pets not permitted on the premises
These policies are in place to ensure the comfort and safety of all guests during their stay at Hotel Crown Hills Niigata.
COVID-19 Measures
Hotel Crown Hills Niigata has implemented several COVID-19 measures to ensure the safety and well-being of its guests.
The hotel has enhanced sanitation protocols, with increased cleaning and disinfection of high-touch areas. Guest services have been limited to minimize contact, and all indoor areas require guests to wear masks.
The hotel strictly follows local travel guidelines, ensuring compliance with government regulations. These measures demonstrate the hotel’s commitment to providing a safe and responsible environment for its guests during the pandemic.
While some amenities may be affected, guests can feel confident in the hotel’s efforts to prioritize their health and safety.
Frequently Asked Questions
Does the Hotel Offer Any Wedding or Event Facilities?
The hotel does not mention any wedding or event facilities. The focus appears to be on providing comfortable accommodation and standard amenities for individual travelers, rather than hosting larger events or gatherings.
Is There a Fitness Center or Gym Available for Guests?
According to the hotel information provided, there is no mention of a fitness center or gym being available for guests. The hotel appears to focus more on amenities like a sauna, public bath, and restaurant rather than fitness facilities.
What Are the Popular Tourist Attractions Near the Hotel?
Some of the popular tourist attractions near the hotel include the Niigata Nigiwai Bridge, Bandai Bridge, and Niigata Port. Guests can also visit the Niigata City Aquarium and Niigata Museum to experience the local culture and history.
Can the Hotel Arrange Airport Transportation or Car Rental Services?
The hotel can arrange airport transfers and car rentals for guests upon request. They offer these convenient transportation options to help make guests’ travel plans go smoothly during their stay.
What Are the Payment Methods Accepted by the Hotel?
The hotel accepts major credit cards like Visa, Mastercard, and American Express. Cash payments are also accepted. Payment options may vary, so it’s best to confirm the accepted methods upon booking or check-in.
The Sum Up
Hotel Crown Hills Niigata offers a comfortable and convenient stay in the heart of Niigata. With a "Good" rating from guests, the hotel provides well-appointed rooms, an on-site restaurant, and amenities like a sauna and public bath. Whether visiting for business or leisure, guests can expect a quality experience at this hotel, which is an ideal choice for exploring the vibrant city of Niigata.