This welcoming mid-range hotel sits in a sweet spot – just a quick 7-minute stroll from Matsumoto’s train hub and a leisurely 15-minute walk to the town’s magnificent castle. During our recent stay, we found the rooms clean and well-maintained, if a bit conventional in their business-hotel style. While the four on-site restaurants dish up quality French, Cantonese, and Japanese fare, they’re priced on the higher side for Matsumoto.
On the downside, the standard rooms run smaller than Western travelers might expect, and the décor could use a refresh to shake off its 1990s feel.
This place really shines for train travelers wanting a reliable, full-service hotel with English-speaking staff and easy access to Matsumoto’s main sights. Business travelers will appreciate the efficient service, while families can opt for larger rooms that comfortably fit everyone. The hotel particularly suits first-time visitors to Japan who want a gentle introduction to Japanese accommodations while keeping Western comforts within reach.
We included this hotel in the 26 best hotels in Matsumoto.
Good To Know
- Hotel Buena Vista is located in Matsumoto, Nagano, Japan, within a 7-minute walk from Matsumoto Station and 15-minute walk to Matsumoto Castle.
- The hotel offers a variety of accommodation options, including Standard, Executive, Premiere Double, and Family rooms, all equipped with free WiFi and daily housekeeping.
- Guests can enjoy a range of amenities and facilities, such as free WiFi, private parking, laundry services, room service, and massage treatments.
- The hotel features four on-site restaurants serving diverse cuisines, including Cantonese, Chinese, French, European, and Japanese specialties.
- Based on guest reviews, the hotel staff are highly attentive, and the overall cleanliness, comfort, and convenience of the hotel are praised.
Overview and Location
The Hotel Buena Vista is located in Matsumoto, Nagano, Japan.
It’s situated just a 7-minute walk from Matsumoto Station and a 15-minute walk from the iconic Matsumoto Castle.
The hotel is also only a 3-minute walk from the bus terminal, making it easily accessible to other major cities.
With an impressive rating of 8.4/10 from 1,553 reviews, the Hotel Buena Vista offers a convenient location and a high-quality experience for its guests.
The address is Honjo 1-2-1, Matsumoto, ensuring visitors can easily find and reach this well-reviewed accommodation.
Accommodation Options
At the Hotel Buena Vista, guests can choose from a variety of room types to suit their needs. The accommodations include:
- Standard Double and Twin rooms
- Executive Double and Twin rooms
- Premiere Double rooms
- Family rooms
All rooms feature free WiFi, daily housekeeping, and non-smoking options.
The hotel also offers amenities like private parking, 24-hour front desk, laundry service, and meeting facilities.
Guests can enjoy on-site dining at the hotel’s four restaurants, ranging from Cantonese and Japanese cuisine to French and European specialties.
Amenities and Facilities
Hotel Buena Vista’s amenities and facilities cater to the diverse needs of its guests.
The hotel offers free WiFi, non-smoking rooms, and family rooms. Guests can take advantage of the private parking (¥1,100/day), room service, and the 4 on-site restaurants and bar.
Laundry service, meeting facilities, massage treatments, bicycle rentals, and a shop for souvenirs and pastries are also available.
The 24-hour front desk and daily housekeeping ensure a seamless stay.
Whether you’re looking for convenience or relaxation, Hotel Buena Vista has the facilities to meet your needs.
Dining Experiences
Guests indulge in a gastronomic adventure at Hotel Buena Vista’s diverse dining options. The hotel has four on-site restaurants, each offering a unique culinary experience.
Guests can savor Cantonese and Chinese specialties at Seishika, delight in French and European cuisine at Solpleza, or indulge in Japanese delicacies at Fukashiro.
The breakfast buffet at La Cafe Terraza is highly praised for its wide selection of fresh pastries, Cantonese, Italian, Japanese, and local dishes. Guests appreciate the hospitality, with complimentary drinks and snacks available in executive rooms.
- Cantonese and Chinese cuisine at Seishika
- French and European fare at Solpleza
- Japanese specialties at Fukashiro
- Acclaimed breakfast buffet at La Cafe Terraza
Guest Feedback
Travelers consistently praise Hotel Buena Vista’s outstanding service and impeccable facilities.
With a staff rating of 9.1, guests commend the hotel’s attentive and accommodating team, who go above and beyond to ensure a comfortable stay.
The hotel’s cleanliness and overall comfort also receive high marks, averaging 8.8 out of 10.
Facilities like the on-site restaurants and amenities like the beauty salon are well-received, scoring 8.5.
Notably, the hotel’s convenient location, just a short walk from Matsumoto Station and Matsumoto Castle, is highly valued, earning an 8.4 rating.
Policies and Procedures
Check-in and check-out at Hotel Buena Vista are from 3:00 PM to 11:30 PM and until 11:00 AM, respectively.
Children of all ages are welcome, but charges apply for those 13 and above. Pets aren’t allowed on the premises.
The hotel’s cancellation policy varies by accommodation type, so guests should check the specific conditions upon booking.
- Check-in: 3:00 PM to 11:30 PM
- Check-out: Until 11:00 AM
- Children: Charges apply for ages 13+
- Pets: Not allowed
The hotel offers a free shuttle service from Matsumoto Station, available from 7:30 AM to 8:30 PM.
Guests arriving after 9:00 PM should inform the hotel.
Accessibility and Transportation
The Hotel Buena Vista’s prime location allows guests to easily access major transit options. A 7-minute walk takes guests to Matsumoto Station, while the bus terminal for travel to other cities is just 3 minutes away. The hotel also offers a free shuttle service from Matsumoto Station between 7:30 AM to 8:30 PM, with arrangements needed for late arrivals after 9:00 PM.
| Transit Option | Details |
|---|---|
| Train | 7-minute walk to Matsumoto Station |
| Bus | 3-minute walk to bus terminal |
| Hotel Shuttle | Free from Matsumoto Station (7:30 AM – 8:30 PM) |
| Parking | Private parking available (¥1,100/day) |
The Hotel Buena Vista’s convenient accessibility and transportation options make it easy for guests to explore the surrounding area and attractions.
Additional Highlights
Beyond its convenient location, the Hotel Buena Vista offers a wealth of additional highlights that enhance the guest experience.
Guests can enjoy:
On-site dining options, including a buffet breakfast with a wide variety of international and local cuisine, as well as specialty Cantonese, Japanese, and French restaurants.
Relaxing massage treatments and beauty salon services.
Complimentary amenities like daily housekeeping, free WiFi, and a 24-hour front desk.
Convenient facilities such as a shop for souvenirs and pastries, meeting rooms, and bicycle rentals.
The hotel’s attention to detail and comprehensive offerings ensure a well-rounded and enjoyable stay for all visitors.
Frequently Asked Questions
Is There a Swimming Pool or Gym Available at the Hotel?
There doesn’t appear to be a swimming pool or gym on-site at this hotel. The amenities focus more on dining options, transportation, and guest services like laundry and massage treatments.
Do They Offer Any Special Packages or Discounts for Longer Stays?
The hotel doesn’t seem to offer any special packages or discounts for longer stays based on the information provided. However, it’s best to check their website or contact the hotel directly for the most up-to-date offers and policies.
What Languages Are Spoken by the Hotel Staff?
The hotel staff speaks Japanese and English. They aim to provide multilingual assistance to accommodate international guests, though the level of English proficiency may vary among staff members.
Are There Any Historical or Cultural Sites Nearby to Visit?
The hotel is located near several historical and cultural sites, including the iconic Matsumoto Castle, a 15-minute walk away. Guests can also visit the nearby bus terminal to access major cities in the Nagano region.
Can the Hotel Arrange for Airport Transfers or Day Tours?
The hotel can arrange airport transfers and day tours for guests. They offer a shuttle service from the nearby train station and can book local excursions upon request to help guests maximize their stay.
The Sum Up
Hotel Buena Vista offers a convenient and comfortable stay in Matsumoto. Its prime location, diverse amenities, and exceptional guest reviews make it an appealing choice for both business and leisure travelers exploring the region. With a range of accommodation options and on-site dining, this hotel provides a well-rounded experience for those seeking to enjoy the city’s cultural and natural attractions.