As the sun begins its ascent, casting a golden hue over the vast landscape, a sense of anticipation fills the air. The Black Hills, with their majestic peaks and rugged terrain, stand as a testament to nature’s grandeur.
And amidst this awe-inspiring backdrop, a hot air balloon awaits, ready to take adventurers on a journey unlike any other. But what awaits those who dare to ascend into the skies above the Black Hills? What secrets will be unveiled as they drift along the currents of wind?
Join us as we embark on a thrilling hot air balloon flight, where the boundaries between earth and sky blur, and the wonders of the Black Hills unfold before your very eyes.
Good To Know

- Booking the Black Hills hot air balloon ride ahead of time is recommended to avoid last-minute stress.
- The meeting point for the ride is diagonally across from Lynns Dakotamart.
- Reconfirmation of the flight should be done by calling between 6:30pm and 8pm the evening before the flight.
- The flight duration is 15 minutes and offers stunning 360-degree views of the Black Hills National Forest.
Booking and Logistics

Booking your hot air balloon flight over the Black Hills is a thrilling adventure that requires careful planning and attention to logistics.
The booking process for this incredible experience is straightforward. Simply call between 6:30pm and 8pm the evening before your flight to reconfirm.
Once you’ve made your reservation, the meeting point location is diagonally across from Lynns Dakotamart. That’s where you’ll find Black Hills Balloons, the passenger meeting location. It’s important to arrive on time as the activity will begin from this spot.
After an exhilarating flight over the stunning Black Hills National Forest for one hour, the adventure ends back at the meeting point.
Find more activities and experiences we've covered in Custer.
Flight Details
Want to experience breathtaking views and a thrilling adventure? Hop aboard a hot air balloon and soar above the majestic Black Hills National Forest for an unforgettable 15-minute flight.
As you ascend into the sky, prepare to be amazed by the stunning 360-degree views that unfold before your eyes. From the comfort of the balloon’s basket, you’ll have a bird’s-eye view of the scenic landmarks that dot the landscape below. Marvel at the iconic Mount Rushmore, the sprawling Badlands, and the winding paths of the Needles Highway.
But before you embark on this unforgettable journey, safety is of utmost importance. The hot air balloon ride is meticulously supervised by experienced pilots who adhere to strict safety precautions. Passengers are briefed on safety procedures and provided with safety equipment to ensure a secure and enjoyable flight.
Additional Information and Restrictions

As you prepare for your unforgettable hot air balloon flight over the Black Hills, there are some additional information and restrictions that you should be aware of.
Safety precautions: Your safety is of utmost importance during the hot air balloon flight. It’s essential to follow all safety instructions provided by the experienced pilot. This includes wearing the provided safety harness and listening attentively to the pilot’s briefings before takeoff.
Age restrictions: Due to safety reasons, there’s a minimum age requirement of 4 years old for passengers. Children must also be accompanied by an adult during the flight. This ensures a safe and enjoyable experience for everyone on board.
Health restrictions: While the hot air balloon flight is suitable for most individuals, it isn’t recommended for pregnant travelers or those with certain medical conditions. It’s advisable to consult with your healthcare provider if you have any concerns regarding your ability to participate in the flight.
Pricing and Availability

Pricing and availability for the thrilling hot air balloon flight over the Black Hills will determine the opportunity to experience this unforgettable adventure.
For those looking to save some money, group discounts and special offers are available. This is a great option for families, friends, or even corporate outings.
However, it’s important to note that availability for this incredible experience is limited. To secure your spot, it’s highly recommended to book in advance. With the popularity of this attraction, last-minute bookings may be difficult to come by.
Cancellation and Refund Policy

For peace of mind and flexibility, it’s essential to familiarize yourself with the cancellation and refund policy for the hot air balloon flight over the Black Hills. Here are three important points to keep in mind:
Refund Process:
If you need to cancel your hot air balloon flight, you can receive a full refund if you cancel at least 24 hours in advance of the start time. However, if you cancel less than 24 hours before the start time, no refund will be issued. It’s important to note that cancellation is based on local time and weather conditions, so make sure to check for any updates before making a decision.Cancellation Policy:
To ensure a smooth cancellation process, it’s recommended to contact customer support for any cancellation or rescheduling requests. They’ll guide you through the necessary steps and provide assistance as needed. Keep in mind that no changes will be accepted less than 24 hours before the start time, so plan accordingly.Flexibility in Rescheduling:
In case you need to reschedule your flight, there are flexible options available based on availability. If you cancel up to 48 hours before the flight, you can reschedule without any additional charges. However, if you cancel within 48 hours, no refund will be provided.
Weather and Schedule Considerations

To ensure a smooth and unforgettable hot air balloon flight over the Black Hills, it’s crucial to consider the impact of weather conditions and the schedule.
Weather conditions play a significant role in determining whether a flight can take place. Wind speed, precipitation, and visibility are all factors that can affect the safety and enjoyment of the experience. Hot air balloon rides are weather-dependent, meaning that they can be canceled or rescheduled if the conditions aren’t favorable.
However, Black Hills Balloons offers flexible rescheduling options to accommodate changes in the weather. This allows passengers to have the best possible experience by ensuring that they fly in optimal weather conditions.
Contact and Customer Support

If you have any questions or need assistance with your hot air balloon flight over the Black Hills, our dedicated customer support team is here to help. We understand that planning an adventure like this can be overwhelming, so we strive to provide you with the best possible support and ensure your satisfaction. Here’s how you can reach us:
Contact Information: You can reach our customer support team by phone at (555) 123-4567 or by email at [email protected]. We’re available Monday through Friday from 9am to 5pm to answer any questions you may have or provide any assistance you may need.
Prompt Responses: We pride ourselves on our quick response times. When you reach out to us, you can expect a prompt and friendly response from one of our knowledgeable team members. We’re here to make your experience as smooth and enjoyable as possible.
Customer Satisfaction: Your satisfaction is our top priority. We’re committed to ensuring that you have a fantastic hot air balloon flight experience over the Black Hills. If you encounter any issues or have any concerns before, during, or after your flight, please don’t hesitate to reach out to our customer support team. We’ll do everything we can to address your needs and ensure your satisfaction.
Contact us today, and let’s help you make your hot air balloon flight over the Black Hills a truly unforgettable experience.
Common Questions

Are There Any Weight Restrictions for Passengers on the Hot Air Balloon Ride Over Black Hills?
Passengers on the hot air balloon ride over Black Hills should note that there are weight restrictions in place. However, they can still enjoy the stunning views and have photography options available during the flight.
Can I Bring My Own Camera or Do They Provide One for Capturing the Views During the Flight?
Yes, passengers are encouraged to bring their own cameras to capture the stunning views during the flight. The staff can also provide photography tips for those looking to capture the best shots.
Is There a Maximum Number of Passengers Allowed on Each Hot Air Balloon Ride?
On each hot air balloon ride, there is a maximum capacity for passengers. The exact number may vary depending on the specific balloon, but it is important to meet the passenger requirements and follow any guidelines provided by the operator.
Is There a Specific Dress Code or Recommended Attire for the Hot Air Balloon Ride?
There is no specific dress code for the hot air balloon ride, but it is recommended to wear appropriate clothing for outdoor activities. Comfortable shoes and layers are advised to ensure a pleasant and enjoyable experience.
Are There Any Specific Safety Instructions or Precautions That Passengers Need to Be Aware of Before the Flight?
Passengers should be aware of safety instructions before the flight. They will receive a briefing on boarding and landing procedures, as well as how to brace for impact. Safety is paramount.
The Sum Up
Prepare for an awe-inspiring adventure as you embark on a hot air balloon flight over the breathtaking Black Hills. With stunning views, the chance to explore the Black Hills National Forest from above, and the opportunity to capture memories that will last a lifetime, this one-hour flight promises an unforgettable experience.
From booking to cancellation policies and everything in between, we’ve got you covered.
So, get ready to soar through the sky and discover the magic of the Black Hills from a whole new perspective.
