Set out on a captivating journey beneath the surface of Playa Del Carmen, where hidden cenotes await exploration. Step into a world shrouded in mystery and tranquility, as you learn about the refreshing waters of these underground wonders. Led by knowledgeable guides, this exclusive excursion offers an opportunity to uncover the secrets of the Yucatan Peninsula’s geological history.
But there is more to this hidden cenote exploration than meets the eye. Intrigued? Then prepare to be captivated by the enchanting beauty that lies beneath the surface, as you discover the hidden treasures that await you.
Good To Know

- The Yucatan Peninsula is home to a hidden underground cenote near Playa del Carmen.
- This private excursion allows visitors to swim in the cenote and explore the underground cave system.
- A knowledgeable guide provides information about the geological history of the cenote.
- The excursion lasts approximately 4 hours and is operated by Secret Footsteps.
Overview and Details

The hidden underground cenote near Playa del Carmen offers visitors a captivating and immersive experience, allowing them to explore the stunning cave system and swim in the refreshing waters of this natural wonder. With a knowledgeable guide, visitors can learn about the fascinating geological history of the cenote.
The excursion is a private tour, ensuring an intimate experience for each group. It’s recommended to confirm the time of the excursion in advance with the local provider. The cenote is open from 8:00 AM to 1:00 PM, Monday to Sunday, from November 9, 2019, to January 1, 2025.
The price for the experience varies based on the group size, starting at $130.44. This excursion is operated by Viator and offers a unique opportunity to explore the natural wonders of the Yucatan Peninsula.
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Pickup and Drop-off Details

Visitors to the hidden underground cenote near Playa del Carmen can easily arrange for pickup and drop-off services to ensure a seamless and convenient experience.
Here are some important details regarding meeting point arrangements and transportation options:
Meeting Point: If necessary, a meeting point can be arranged for pickup. This allows visitors staying outside of Playa del Carmen to ensure transportation to the designated pickup location.
Transportation Options: Pickup and drop-off services can be organized upon request. This provides flexibility for visitors who prefer not to worry about transportation logistics and want a hassle-free experience.
Seamless Experience: By availing of pickup and drop-off services, visitors can relax and enjoy the excursion without the stress of finding transportation to and from the cenote.
Convenience: These services add convenience and peace of mind, allowing visitors to focus on exploring the hidden underground cenote and seeing its natural beauty.
Arranging for pickup and drop-off services ensures a smooth and enjoyable adventure to the hidden cenote near Playa del Carmen.
Cancellation Policy
With regards to the cancellation policy for the hidden cenote exploration in Playa del Carmen, it’s essential to be aware of the guidelines in order to make informed decisions about any changes or cancellations.
The refund policy states that a full refund is available if the experience is canceled at least 24 hours in advance. However, if you cancel less than 24 hours before the start time, no refund will be given. It’s important to note that changes made less than 24 hours before the start time won’t be accepted.
If the minimum number of travelers required for the experience isn’t met, alternative options or a full refund will be offered. It’s recommended to check the local time of the experience for the cutoff times.
Traveler Reviews

After learning about the cancellation policy for the hidden cenote exploration in Playa del Carmen, let’s now dive into the experiences of fellow travelers through their reviews. Here are four key takeaways from the reviews:
Impact on local community: Several travelers mentioned how the experience positively impacted the local community. They appreciated the opportunity to support local businesses and interact with knowledgeable guides who shared insights about the cenote’s geological history.
Safety measures: Safety was a top priority for the reviewers. Many praised the tour operator for implementing strict safety measures, such as providing life jackets and ensuring a manageable group size. This attention to safety enhanced the overall experience and allowed travelers to fully enjoy their time in the cenote.
Informative guides: The reviews consistently highlighted the expertise and enthusiasm of the guides. Travelers appreciated the in-depth information provided about the cenote, its formations, and the surrounding ecosystem. The guides’ knowledge added value to the experience and made it more enriching.
Swimming in the cenote: One featured review from Deanna_C mentioned the sheer joy of swimming in the cenote. This sentiment was echoed by other travelers who found the experience refreshing and invigorating. The crystal-clear waters and tranquil atmosphere created a memorable and enjoyable swimming experience.
Additional Information and Support

Looking for additional information or support regarding the hidden cenote exploration in Playa del Carmen?
If you want to see more than just descriptions, traveler photos are available on the website. These photos offer a glimpse into the stunning beauty of the cenote and the unique experience it provides.
If you have any questions or concerns, the Viator Help Center is a valuable resource. They can assist you in getting the information you need and addressing any issues that may arise. The Viator Help Center is dedicated to providing excellent customer service and ensuring that your hidden cenote exploration in Playa del Carmen is a memorable and enjoyable experience.
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Directions

To reach the hidden cenote in Playa del Carmen, visitors can follow the provided directions for a seamless and enjoyable experience. Here are the directions to the cenote:
- Start by heading south on Avenida Constituyentes from the center of Playa del Carmen.
- Continue on Avenida Constituyentes until you reach the intersection with Avenida Juarez.
- Turn right onto Avenida Juarez and proceed for about 1.5 miles until you reach a roundabout.
- Take the second exit at the roundabout onto Calle 2 Norte. Continue on Calle 2 Norte for another mile until you see the entrance to the cenote on your right.
Visitors should keep in mind the best time to visit the cenote is in the morning when it’s less crowded. It’s also important to take safety precautions, such as wearing appropriate footwear and following the instructions of the guide.
Common Questions

What Is the Maximum Number of Travelers Allowed on the Excursion?
The maximum number of travelers allowed on the excursion is determined by the group size. The tour/activity is private, ensuring that only your group will participate, providing a personalized experience for everyone involved.
Are There Any Age Restrictions for Participating in the Cenote Exploration?
Age restrictions and safety guidelines are in place for the cenote exploration. It is important for participants to adhere to these regulations to ensure a safe and enjoyable experience for all.
Is Snorkeling Equipment Provided for the Participants?
Yes, snorkeling equipment is provided for the participants. They can enjoy exploring the hidden cenote in Playa Del Carmen while snorkeling in the refreshing waters. The experience offers a chance to discover the stunning underwater world.
Can Visitors Bring Their Own Food and Drinks to the Cenote?
Visitors are welcome to bring their own food and drinks to the cenote during their exploration. It is recommended to pack light and bring snacks and beverages to enjoy while taking breaks from swimming and exploring the underground cave system.
Is There a Dress Code for Swimming in the Cenote?
There is no specific dress code for swimming in the cenote, but it is recommended to wear appropriate swimwear for cenote exploration. Visitors should be respectful of the environment and follow cenote swimming etiquette.
The Sum Up

Discover the hidden beauty of Playa Del Carmen with Hidden Cenote Exploration. This unique excursion offers the chance to swim in refreshing cenote waters and explore the mesmerizing cave system below.
Led by knowledgeable guides, you will gain insight into the geological history of the cenote, making for an educational and unforgettable experience.
With rave reviews from Viator travelers and a convenient cancellation policy, this adventure is a must for anyone seeking to uncover the natural wonders of the Yucatan Peninsula.
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