In the heart of Vietnam lies a city steeped in history and culture, where ancient temples blend seamlessly with bustling markets and French colonial architecture.
The Hanoi City Tour (Private Journey-1 Day) offers a glimpse into this captivating city, allowing visitors to enjoy its vibrant atmosphere.
But what exactly does this tour entail? How can one book it and what are the cancellation policies? And perhaps most importantly, what do other travelers have to say about their experience?
In this article, we will explore the details of the Hanoi City Tour, providing valuable insights and information to help you make the most of your time in this enchanting city.
Good To Know
- The Hanoi City Tour has a duration of 3 to 5 hours, allowing participants to explore the city at their own pace.
- Pick-up service is available from hotels in the Hanoi Old Quarter, with a pick-up time between 8:00 am and 8:20 am.
- For hotels far from the Old Quarter, the meeting point is at the Hanoi Opera House.
- There is a full refund for cancellations made at least 24 hours before the start time, and weather-related cancellations can be rescheduled or refunded.
Tour Duration and Pick-up Details

The Hanoi City Tour offers a duration of 3 to 5 hours, allowing visitors to explore the vibrant city at their own pace. This flexibility in tour timing ensures that participants can make the most of their time in Hanoi.
The tour begins with a convenient pick-up service from hotels in the Hanoi Old Quarter between 8:00 am and 8:20 am. However, if your hotel is located far from the Old Quarter, the meeting point is at the iconic Hanoi Opera House. This central location makes it easy for everyone to join the tour.
Want to see more of Hanoi? Other city tours we've reviewed
Cancellation and Refund Policy

Continuing our exploration of the Hanoi City Tour, let’s now turn our attention to the important information regarding the Cancellation and Refund Policy. When it comes to canceling your tour, it’s essential to be aware of the guidelines in place. If you cancel at least 24 hours before the start time, you will receive a full refund. However, any changes made less than 24 hours before the start time will not be accepted. Plus, in the case of weather-related cancellations, you will have the option of rescheduling for a different date or receiving a full refund. The cut-off times for cancellations are based on the local time of the experience. For further assistance or inquiries, Viator‘s Help Center and customer support are available.
Cancellation and Refund Policy:
| Cancellation Time | Refund |
|---|---|
| 24 hours in advance | Full refund |
| Less than 24 hours | No refund |
| Weather-related cancellations | Different date or full refund |
Reviews and Ratings

With a perfect overall rating of 5.0, the Hanoi City Tour has received rave reviews from satisfied customers on Viator and Tripadvisor. These positive reviews play a crucial role in influencing potential customers’ decisions, as they provide valuable insights into the quality and value of the tour.
Customers have praised the tour for its informative guides, well-planned itinerary, and excellent customer service. Many have mentioned how the tour exceeded their expectations and provided an in-depth exploration of Hanoi’s rich history and culture.
The glowing reviews highlight the importance of customer reviews and the significant impact ratings have on decision making. The high rating and positive feedback are a testament to the exceptional experience that the Hanoi City Tour offers, making it a top choice for travelers visiting Hanoi.
Questions and Support
For any inquiries or concerns about the Hanoi City Tour, feel free to contact Viator‘s customer support for further assistance. Viator Help Center is available to provide answers to common questions and to assist you in any way possible. If you have specific questions about the tour, such as the duration, pick-up location, or cancellation policy, the helpful customer support team will be more than happy to provide you with the information you need. You can easily reach out to Viator by visiting their website or by calling their customer support hotline. Plus, Viator’s website also contains valuable information about the tour, including the product code and pricing details. So, if you have any concerns or need assistance regarding the Hanoi City Tour, don’t hesitate to contact Viator for prompt and reliable support.
| Viator Help Center | Contact Viator |
|---|---|
| Find answers to common questions on the website | Easily reach out for assistance |
| Get information about the tour duration, pick-up location, and cancellation policy | Prompt and reliable customer support |
| Access valuable information about the tour on Viator’s website | Call Viator’s customer support hotline |
| Product code: 169005P12 | |
| Pricing details available on the website |
Pricing and Additional Information

To get a clear understanding of the pricing and additional information for the Hanoi City Tour, let’s dive into the details.
The tour options for this private journey start at $148.72, with the price varying based on specific options chosen. It’s important to note that additional fees or charges may apply, so it’s recommended to check the website for detailed pricing information.
If you have any inquiries or concerns, Viator, the tour provider, offers customer support and assistance. You can contact them through their Viator Help Center or find answers to common questions on their website.
It’s also worth mentioning that the tour has a product code of 169005P12.
With all this information at your disposal, you can now make an informed decision and plan your Hanoi City Tour accordingly.
Prefer private tours? More Hanoi exclusive experiences we've written about
- Hanoi: Private Airport Transfer To Hotel
- Hanoi: Private Street Food Walking Tour W/ a Real Foodie
- Nội Bài International Airport Private Transfer
- Private 3-Day Trek With Homestay Accommodation and Meals, Sapa – Hanoi
- From Hanoi: 3-Day Ba Be Lake & Ban Gioc Falls Private Tour
- Private Noi Bai Airport Transfer To/Or From Hanoi
Common Questions
What Are Some Popular Attractions Included in the Hanoi City Tour?
Popular attractions in the Hanoi City Tour include the Ho Chi Minh Mausoleum, Temple of Literature, Hoan Kiem Lake, and the Old Quarter. These must-visit places offer a glimpse into the rich history and culture of Hanoi.
Are Meals or Snacks Included in the Tour Price?
Meals and snacks are not included in the tour price. For detailed pricing information and any additional fees or charges that may apply, it is recommended to check the website or contact Viator for further assistance.
Is Transportation Provided Between Attractions During the Tour?
Transportation logistics are provided between attractions during the tour. A qualified tour guide will accompany the group, ensuring a seamless experience. This allows guests to fully enjoy the sights and sounds of Hanoi.
Are There Any Age Restrictions for Participating in the Hanoi City Tour?
There are no age restrictions for tour participation. People of all ages can enjoy the Hanoi City Tour. It’s a great way for families, friends, and individuals to explore the city and its attractions together.
Can I Request a Specific Tour Guide for the Hanoi City Tour?
Yes, you can request a specific tour guide for the Hanoi City Tour. The availability of tour guides may vary, so it’s best to contact Viator for further assistance and to check their website for more information.
The Sum Up
To sum it up, the Hanoi City Tour (Private Journey-1 Day) offers a convenient and enjoyable way to explore the city. With pick-up services available and a flexible cancellation policy, it offers peace of mind for travelers.
The positive reviews and high ratings from previous customers attest to the quality of the tour. For those looking to experience the highlights of Hanoi in a short amount of time, this tour is a great option.
Don’t miss out on this exciting adventure!
More City Tours in Hanoi
- Hanoi: Half-Day City Tour With Water Puppet Show Options
- Hanoi: 1 Round Hanoi City Hop on Hop off Vietnam Bus Tour
- Hanoi: Guided City Tour – Discover the Heart of Vietnam
- Hanoi Highlight Full Day City Tour By Bus
- From Hanoi: Hanoi City Tour Full Day GROUP or PRIVATE
- From Hanoi: Hanoi Half-Day or Full-Day City Tour
More Tours in Hanoi
- From Hanoi: Hoa Lu/Bai Dinh-Tam Coc/Trang An-Mua Cave Tours
- Hanoi Highlights: Incense, Hat Making, Lacquer Villages Tour
- Hanoi: Half-Day City Tour With Water Puppet Show Options
- Hanoi: 1 Round Hanoi City Hop on Hop off Vietnam Bus Tour
- Hanoi Old Quarter Food Free Tour
- Hanoi Local Experience Food Tour With a Local Foodie
More Tour Reviews in Hanoi
- Hanoi / Ninh Binh: Trang an Eco-Tourism – Hoa Lu & Mua Cave
- Hanoi: Lá Spa Body Massage 60 Minutes With Oil
- From Hanoi: Hoa Lu/Bai Dinh-Tam Coc/Trang An-Mua Cave Tours
- Ha Noi: Egg Coffee Class In Hanoi Old Quarter
- Hanoi Old Quarter: Body Massage at Hoa Anh Thao Spa
- Hanoi Lá Spa 38 – Nourishing Shampoo & Head Massage 60
Looking for something different? Other Hanoi activities we've written about
- Hanoi / Ninh Binh: Trang an Eco-Tourism – Hoa Lu & Mua Cave
- Hanoi: Lá Spa Body Massage 60 Minutes With Oil
- From Hanoi: Hoa Lu/Bai Dinh-Tam Coc/Trang An-Mua Cave Tours
- Ha Noi: Egg Coffee Class In Hanoi Old Quarter
- Hanoi Old Quarter: Body Massage at Hoa Anh Thao Spa
- Hanoi Lá Spa 38 – Nourishing Shampoo & Head Massage 60
- Ha Noi : Foot Massage Service With Our Skilled Therapists
- Half Day Trip to Incense & Hat Villages With Train Street
- Vietnam: Tourist SIM Card With Mobile Data 5g/4g by Viettel
- Hanoi Highlights: Incense, Hat Making, Lacquer Villages Tour
- Hanoi: Hot Water Shower Service at La Spa
- Ha Noi: VinKE and Vinpearl Aquarium Entry Ticket
