Tucked into the majestic Hakuba Valley, this well-run hotel delivers mountain luxury without pretense. In my experience, the spacious rooms and attentive staff make you feel right at home, while the location – just an 8-minute drive from the train station – puts you within striking distance of world-class skiing at Happo-One.
After testing the slopes, I particularly enjoyed soaking in the authentic hot spring baths. The dining impressed me with both Western and Japanese options, though prices run a bit high for dinner. While the free shuttle service and ski storage are convenient perks, be aware that the hotel’s decor feels somewhat dated in spots, especially in the hallways.
This place hits the sweet spot for families and couples who want reliable comfort without ultra-luxury prices. It’s especially perfect for first-time visitors to the Japanese Alps who appreciate having English-speaking staff and western-friendly amenities while still getting an authentic mountain resort experience. Budget travelers might want to look elsewhere, but mid-range visitors will find solid value here.
Good To Know
- The Hakuba Tokyu Hotel is located in the Hakuba valley, just a short drive from Happo-One Ski Resort and JR Hakuba Station.
- With an overall rating of 8.6/10 based on 123 reviews, the hotel is praised for its spacious rooms, stunning mountain views, and exceptional service.
- Guests can enjoy a variety of dining options, including French, Japanese, and casual fare, all complemented by stunning mountain vistas.
- The hotel offers on-site wellness facilities, including a public hot-spring bath and spa services, catering to guests’ relaxation and rejuvenation needs.
- Additional services provided by the hotel include free parking, ski equipment/bicycle rentals, an on-site mini-mart, and free WiFi throughout the property.
Hotel Overview and Location
Located in the heart of the Hakuba valley, the Hakuba Tokyu Hotel offers convenient access to the nearby ski resorts and attractions.
The hotel is an 8-minute drive from JR Hakuba Station and a 3-minute drive from the Happo-One Bus Terminal. A free 2-way shuttle service is available upon reservation.
Guests can enjoy a 10-minute walk to the Happo-One Ski Resort and have easy access to nearby restaurants and ski slopes.
The hotel’s address is 4688 Hokujo, Hakuba, Nagano, Japan, 399-9301, making it well-situated for exploring the region.
Guest Reviews and Ratings
Guests consistently rate the Hakuba Tokyu Hotel highly, awarding it an overall score of 8.6 out of 10 from 123 reviews.
The hotel earns particularly strong marks in key areas:
- Staff: 9.0
- Cleanliness: 9.1
- Comfort: 9.2
Guests highlight the spacious rooms, stunning mountain views, exceptional service, delicious breakfast, and charming atmosphere as standout features.
While the value for money rating of 8.1 is still quite good, it’s the only category that falls slightly below the hotel’s overall excellence.
With its prime location and wealth of amenities, the Hakuba Tokyu Hotel delivers an exceptional experience for skiers and travelers alike.
Dining Options
The Hakuba Tokyu Hotel offers three distinct dining options for guests. Il Vento serves French cuisine, Manyo features Japanese dishes, and Loge provides light meals and drinks. Guests can enjoy these culinary experiences while taking in the stunning mountain views.
| Dining Option | Cuisine |
|---|---|
| Il Vento | French |
| Manyo | Japanese |
| Loge | Light Meals and Drinks |
Whether seeking a refined French meal or a comforting Japanese dish, the Hakuba Tokyu Hotel caters to a variety of tastes and preferences. The diverse dining options allow guests to savor the local flavors and culture during their stay.
Wellness and Relaxation
Guests can rejuvenate at the Hakuba Tokyu Hotel’s on-site wellness facilities.
The hotel has a public hot-spring bath, where visitors can soak in the soothing waters and take in the stunning mountain views.
For those seeking a more indulgent experience, the hotel’s spa services offer a range of treatments, including:
- Massages to relieve muscle tension
- Facials to nourish and rejuvenate the skin
- Body wraps to detoxify and hydrate
Guests can also stay active with the hotel’s five tennis courts, perfect for a refreshing workout or a friendly match.
Additional Services
Complementing the hotel’s wellness offerings, Hakuba Tokyu Hotel provides guests with a range of additional services to enhance their stay.
Visitors can take advantage of the free parking, rent ski equipment or bicycles, and stock up at the on-site mini-mart. The hotel also offers free WiFi throughout, ensuring guests can stay connected.
For added convenience, the property provides air conditioning and heating in all rooms, as well as personal safes and flat-screen TVs.
With ski pass vendors and ski storage available, the hotel caters perfectly to winter sports enthusiasts.
Whether it’s relaxation or adventure, Hakuba Tokyu Hotel has the amenities to make every guest’s experience memorable.
Room Features
Rooms at Hakuba Tokyu Hotel feature a range of amenities to ensure guests’ comfort.
Each room is equipped with a personal fridge, providing a convenient place to store snacks and beverages. The in-room safe allows guests to securely store their valuables, providing peace of mind during their stay.
Plus, the flat-screen TV offers entertainment options for guests to unwind after a day on the slopes. With these thoughtful features, the hotel ensures a comfortable and hassle-free stay for its visitors.
- Personal fridge
- In-room safe
- Flat-screen TV
Outdoor Activities
The Hakuba Tokyu Hotel offers a range of outdoor activities for guests to enjoy during their stay. Guests can take advantage of the hotel’s bicycle rental service to explore the surrounding areas. For those seeking a more active adventure, the hotel provides access to hiking trails in the nearby mountains. Tennis enthusiasts can take to the hotel’s 5 on-site courts for a friendly match. During the winter months, the hotel’s ski-to-door access allows guests to hit the slopes of the Happo-One Ski Resort, just a 10-minute walk away.
| Activity | Description | Availability |
|---|---|---|
| Bicycling | Explore the local area | Year-round |
| Hiking | Scenic mountain trails | Summer |
| Tennis | 5 on-site courts | Year-round |
| Skiing | Direct access to Happo-One | Winter |
| Live Performances | Seasonal entertainment | Varies |
Booking and Policies
How does one book a stay at the Hakuba Tokyu Hotel, and what’re the policies guests should be aware of?
Guests can book their stay directly through the hotel’s website or by contacting the reservation team.
Check-in is from 3:00 PM, and check-out is until 11:00 AM.
Cancellation policies vary by accommodation type, so guests should review the details when booking.
Some key policies to note:
- Children of any age are welcome, with charges for those 6 and above.
- Pets aren’t allowed.
- Payment is accepted in cash.
- Advance reservations are required for the hotel’s shuttle service and dining options.
Frequently Asked Questions
What Are the Hotel’s Environmental Sustainability Practices?
The hotel hasn’t disclosed specific environmental sustainability practices. However, it offers amenities like bicycle rentals and accessibility features, suggesting it may have some sustainable initiatives in place to minimize its environmental impact.
Does the Hotel Offer Any Family-Friendly Amenities or Activities?
The hotel offers several family-friendly amenities, including free shuttle service to nearby ski resorts and a mini-mart on-site. Guests can also enjoy outdoor activities like hiking and tennis. The hotel welcomes children of all ages.
Is the Hotel Suitable for Business Travelers or Corporate Events?
The hotel likely caters to business travelers with its range of amenities like meeting spaces, restaurants, and business services. However, the hotel’s focus seems more oriented towards outdoor recreation and leisure activities rather than corporate events.
What Are the Hotel’s Policies Regarding Early Check-In or Late Check-Out?
The hotel’s check-in is from 3pm, and check-out is by 11am. However, they may be able to accommodate early check-in or late check-out requests, subject to availability and additional fees. Guests should contact the hotel directly to inquire about these options.
Does the Hotel Provide Any Special Offers or Packages for Guests?
The hotel offers special packages that include ski passes, equipment rentals, and shuttle services for the nearby ski resorts. Guests can inquire about these packages when booking their stay to take advantage of the convenience and savings.
The Sum Up
The Hakuba Tokyu Hotel offers an exceptional alpine experience in Japan’s renowned Hakuba region. Conveniently located, the hotel provides easy access to world-class ski slopes and outdoor adventures. With its spacious rooms, stunning mountain views, and exceptional service, the Hakuba Tokyu Hotel is an ideal choice for those seeking a memorable winter getaway or refreshing summer retreat in the Japanese Alps.