Grand Hyatt Tokyo Review

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In our experience, this swanky high-rise hotel in Tokyo’s buzzing Roppongi district hits all the right notes for comfort and convenience.

You’re smack-dab in the middle of the action, with shops, restaurants, and nightlife just steps away. The rooms are sleek and modern, with bathrooms that’ll make you want to move in permanently.

Now, let’s be honest: This place isn’t cheap, and the sheer size of the hotel can feel a bit impersonal at times.

But if you’re looking to splurge and want a taste of Tokyo luxury, it’s hard to beat. The staff bends over backward to help, and with seven restaurants on-site, you might never need to leave the building.

This hotel is perfect for business travelers who need to impress clients, or for travelers who want a plush home base for exploring the city.

If you’re on a tight budget or prefer small, quirky accommodations, you might want to look elsewhere.

But for those who can afford it, this place offers a slice of Tokyo high life that’s hard to top.

Good To Know

Grand Hyatt Tokyo - Good To Know

  • The Grand Hyatt Tokyo is located in the vibrant Roppongi Hills district, just a 3-minute walk from Roppongi Station, a major transit hub.
  • The hotel has an overall rating of 8.7 out of 10 based on 353 reviews, with guests praising the excellent location and attentive staff.
  • Amenities include an indoor pool, spa, fitness center, and 7 on-site restaurants offering diverse international cuisines.
  • Guest rooms feature modern design, private bathrooms with rain showers and soaking bathtubs, and free WiFi.
  • The hotel provides comprehensive concierge services, a business center, and a complimentary shuttle service to and from Narita International Airport.

Hotel Location and Accessibility

Grand Hyatt Tokyo - Hotel Location and Accessibility

The Grand Hyatt Tokyo enjoys an excellent location in the heart of Roppongi Hills, a bustling commercial and entertainment district in Tokyo’s Minato Ward.

The hotel is just a 3-minute walk from Roppongi Station, a major transit hub. Guests can easily access the nearby Roppongi Hills shopping mall and take advantage of the hotel’s direct shuttle bus service to Narita Airport.

With its prime location, the Grand Hyatt Tokyo provides guests with convenient access to Tokyo’s top attractions, dining, and nightlife.

The hotel’s central position makes it an ideal choice for both business and leisure travelers exploring the vibrant city.

Guest Reviews and Ratings

Grand Hyatt Tokyo - Guest Reviews and Ratings

Guests have consistently praised the Grand Hyatt Tokyo, awarding it an impressive overall rating of 8.7 out of 10 based on 353 reviews.

Guests highlighted the hotel’s excellent location, attentive staff, and excellent breakfast buffet. Notably, guests commented on the helpful staff, spacious rooms, and quality restaurant options.

Couples particularly appreciated the location, rating it 8.9 for two-person trips.

The hotel’s strong guest reviews reflect its commitment to providing a high-quality experience for travelers to Tokyo.

Hotel Facilities and Amenities

Grand Hyatt Tokyo - Hotel Facilities and Amenities

Popular facilities at the Grand Hyatt Tokyo include an indoor swimming pool, spa and wellness center, fitness center, and 7 onsite restaurants.

Guests can enjoy free WiFi and take advantage of private parking, though charges apply. The hotel also offers an airport shuttle service.

Rooms feature modern design with private bathrooms, rain showers, and deep soaking bathtubs.

Plus, the Grand Hyatt Tokyo provides concierge services, a business center, and a variety of dining options showcasing international cuisines.

Dining Options and Cuisine

The Grand Hyatt Tokyo offers guests an impressive array of dining options, featuring 10 restaurants and bars that showcase a diverse range of international cuisines.

Diners can savor French, Italian, American, Japanese, sushi, and Cantonese specialties across the hotel’s culinary establishments. Some venues feature open-air terraces, while others offer a lively jazz lounge atmosphere.

Breakfast choices include continental, American, and buffet options to cater to various preferences.

With such a wealth of dining experiences, guests are sure to find the perfect meal to suit their tastes during their stay at the Grand Hyatt Tokyo.

Room Features and Accommodations

The Grand Hyatt Tokyo’s guest rooms feature a modern design complemented by luxurious amenities.

Each room boasts private bathrooms with rain showers and deep soaking bathtubs, ensuring a spa-like experience. Guests can enjoy the convenience of free WiFi and take advantage of the concierge services and business center.

The rooms’ spacious layouts and high-quality furnishings have been praised by visitors. Whether traveling for business or leisure, guests can expect a comfortable and well-appointed stay at the Grand Hyatt Tokyo.

Concierge and Business Services

Grand Hyatt Tokyo - Concierge and Business Services

Guests at the Grand Hyatt Tokyo can take advantage of the hotel’s comprehensive concierge and business services.

The concierge team is on hand 24/7 to assist with everything from making dinner reservations to arranging sightseeing tours.

The hotel also offers a well-equipped business center with computers, printers, and secretarial services for corporate travelers.

Meeting and event spaces are available, ranging from intimate boardrooms to larger conference facilities that can accommodate up to 1,200 guests.

With its convenient location in Roppongi Hills, the Grand Hyatt Tokyo provides the perfect setting for both leisure and business travelers.

Transportation and Airport Shuttle

The Grand Hyatt Tokyo offers convenient transportation options for guests, including a complimentary shuttle service to and from Narita International Airport. This makes it easy for travelers to arrive and depart the hotel efficiently.

The hotel is also located just a 3-minute walk from Roppongi Station, providing easy access to the city’s extensive public transit network.

For guests who prefer to drive, private parking is available on-site, though fees may apply.

Policies and Additional Information

Checking in at the Grand Hyatt Tokyo is available from 3 PM, with checkout required by 12 PM.

Children of all ages are welcome, though those 13 and older are charged as adults.

Unfortunately, pets aren’t permitted on the premises, though smoking is allowed in designated areas.

The hotel’s cancellation and prepayment policies vary based on the accommodation type.

Frequently Asked Questions

Grand Hyatt Tokyo - Frequently Asked Questions

What Are the Parking Rates at the Hotel?

The hotel offers private parking, though charges apply. Specific parking rates are not provided in the information given.

Does the Hotel Offer Any Special Packages or Deals?

The hotel offers special packages that may include discounted room rates, complimentary breakfast, or added amenities like spa credits. Guests should check the hotel’s website or contact the front desk for the latest deals and promotions.

Can Guests Use the Fitness Center 24/7?

Guests can access the fitness center around the clock. The fitness facilities are open 24 hours a day, allowing guests to exercise at their convenience throughout their stay.

Is There a Minimum Stay Requirement for Bookings?

There is no minimum stay requirement for bookings. Guests can book for a single night or longer at their discretion.

Does the Hotel Have a Loyalty Program for Frequent Guests?

The hotel offers a loyalty program for frequent guests, allowing them to earn points and enjoy special benefits such as room upgrades and complimentary services during their stays.

The Sum Up

The Grand Hyatt Tokyo offers a luxurious and sophisticated experience in the heart of Tokyo’s vibrant Roppongi Hills. Its exceptional location, impressive facilities, and exceptional service cater to the discerning traveler seeking an unforgettable stay in the bustling Japanese capital. Whether visiting for business or leisure, the hotel’s unparalleled attention to detail and commitment to exceeding guest expectations make it an ideal choice for a memorable experience.