From my visit, this well-positioned hotel stands a quick 5-minute stroll from Shin Osaka’s bustling train station – making it a smart pick for train travelers.
Inside, you’ll find spotless rooms, reliable free WiFi, and a no-nonsense restaurant serving both Japanese and Western fare. The friendly, efficient staff helps overcome any language barriers.
On the downside, the rooms run smaller than Western standards (typical for Japan), and the immediate neighborhood lacks historic charm – it’s mostly a modern business district.
The on-site restaurant’s prices also trend a bit high compared to local options.
This place hits the sweet spot for transit-focused travelers, especially those making day trips to Kyoto or using the bullet train network.
Business travelers will appreciate the reliable internet and convenient location, while first-time visitors to Japan will find comfort in the staff’s helpfulness and Western-friendly amenities.
If you’re seeking historic atmosphere or nightlife, you’ll want to look elsewhere in Osaka.
Good To Know

- This hotel is located 400 meters from Shin Osaka Station, a major transportation hub with connections to Shinkansen, Kobe, and Kyoto lines.
- The hotel offers various room types, including Standard, Deluxe, Family, and Suite, accommodating up to 4 guests.
- Guests can enjoy free Wi-Fi, 24-hour front desk assistance, on-site dining, and wheelchair-accessible facilities during their stay.
- The hotel has a commitment to safety, with 24-hour security, non-smoking policies, and fire extinguishers installed throughout the property.
- Guests praise the hotel’s convenient location, clean and comfortable rooms, friendly staff, and value for money based on over 2,000 external reviews.
Location and Nearby Attractions

The Four Points Flex by Sheraton Shin Osaka enjoys a prime location, situated just 400 meters from Shin Osaka Station.
Guests can easily access the surrounding area, with popular attractions like Eki Marche Shin-Osaka and Yamaguchi Honcho Park just 700 meters away.
The hotel’s proximity to Hinode Minami Park, Shin-Osaka Marunouchi Building Annex, TKP Garden City Shin Osaka, and Arde! Shin-Osaka makes it an ideal base for exploring Osaka.
The nearest airport, Itami Airport, is located 14 km from the property, ensuring convenient transportation options for travelers.
With its strategic location and access to nearby attractions, the Four Points Flex by Sheraton Shin Osaka offers a convenient and accessible stay.
Accommodation and Room Details

Guests can expect a comfortable stay at the Four Points Flex by Sheraton Shin Osaka, which offers a range of room types to accommodate travelers’ needs. Children of any age are welcome, and kids up to 5 years old can stay for free using the existing bed. The hotel features the following room options:
| Room Type | Occupancy |
|---|---|
| Standard | 2 |
| Deluxe | 2 |
| Family | 4 |
| Suite | 4 |
Guests can check-in from 3 PM and must check-out by 11 AM. The accommodation tax ranges from JPY 100-300 per person per night, and cots or extra beds are available upon request for an additional fee.
Facilities and Services

Four Points Flex by Sheraton Shin Osaka offers a range of amenities and services to cater to guests’ needs.
The hotel provides free WiFi throughout the property, ensuring guests can stay connected during their stay. A 24-hour front desk is available for any inquiries or assistance.
On-site, guests can enjoy the hotel’s restaurant and shared kitchen facilities. Housekeeping services are provided daily, and the hotel offers a safe deposit box and luggage storage.
Guests with disabilities will appreciate the wheelchair-accessible facilities. Laundry and dry cleaning services, as well as vending machines for snacks and drinks, are also available.
Safety and Accessibility

Safety is of paramount importance at Four Points Flex by Sheraton Shin Osaka. The property features 24-hour security and fire extinguishers throughout.
It’s also a non-smoking facility, with a smoking booth closed since April 2020. Guests with disabilities can enjoy the wheelchair-accessible accommodations and facilities.
Additional safety measures include:
- Fire extinguishers strategically placed
- 24-hour security presence for guest protection
- Designated non-smoking property since 2020
- Wheelchair-accessible rooms and common areas
- Facilities for disabled guests available
The hotel’s commitment to safety and accessibility ensures a secure and comfortable stay for all guests.
House Rules and Policies
Adhering to the hotel’s policies, pets aren’t permitted on the premises.
Cancellation and prepayment policies vary by accommodation type, so guests should review the details during the booking process.
An accommodation tax of JPY 100-300 per person per night is charged based on the room rate.
Cribs and extra beds are available upon request, subject to availability and potential additional fees.
The hotel welcomes special requests, which can be made during the booking process.
Guest Reviews and Ratings

Based on the hotel’s impressive 8.4 rating from over 2,000 external reviews, guests seem to be quite satisfied with their stays at the Four Points Flex by Sheraton Shin Osaka.
Reviewers consistently praise the hotel’s:
- Convenient location close to Shin Osaka Station
- Clean, comfortable, and well-equipped guest rooms
- Friendly and helpful staff who provide excellent service
- Wide range of on-site amenities like the restaurant and shared kitchen
- Value for money compared to other options in the area
Across the board, the Four Points Flex appears to offer a quality hotel experience that meets or exceeds guest expectations, making it a popular choice for travelers to Osaka.
Transportation and Getting There

The Four Points Flex by Sheraton Shin Osaka enjoys a highly accessible location, situated just 400 meters from Shin Osaka Station.
This proximity makes it easy for guests to navigate the city, as Shin Osaka Station is a major transportation hub with connections to the Tokaido Shinkansen, Kobe Line, and Kyoto Line.
For guests arriving at Itami Airport, the hotel is just 14 km away, with convenient shuttle services available.
The hotel’s central location also puts popular attractions like Eki Marche Shin-Osaka and Yamaguchi Honcho Park within walking distance, allowing guests to explore the area with ease.
Dining and On-Site Restaurant

The hotel’s on-site restaurant offers a range of dining options for guests. From traditional Japanese fare to international cuisine, the menu caters to diverse tastes.
Guests can enjoy:
- Authentic Japanese dishes, including sushi, ramen, and tempura
- Hearty Western-style meals, such as steaks, burgers, and pasta
- Healthy salads and vegetarian options for a light and nutritious meal
- Delectable desserts, including local specialties and classic favorites
- A selection of local and imported beverages, including wine, beer, and cocktails
The restaurant’s inviting atmosphere and attentive service ensure a pleasant dining experience for all guests.
Frequently Asked Questions
What Types of Rooms Are Available for Families?
The hotel welcomes children of any age and offers free stays for kids up to 5 years using existing beds, with one free child per bed. Different room types are available to accommodate families.
Is There a Fitness Center or Gym On-Site?
The hotel doesn’t have a dedicated fitness center or gym on-site. However, it offers other amenities like free WiFi, a restaurant, and a shared kitchen that can meet guests’ needs during their stay.
Can Guests Request Early Check-In or Late Check-Out?
Guests can request early check-in or late check-out, though these are subject to availability and may incur additional fees. The hotel’s standard check-in is from 3 PM and check-out is until 11 AM.
Are There Any Nearby Shopping or Entertainment Options?
The hotel is located near several shopping and entertainment options, including Eki Marche Shin-Osaka, Yamaguchi Honcho Park, and Hinode Minami Park. Guests can also visit the Shin-Osaka Marunouchi Building Annex and TKP Garden City Shin Osaka for additional activities and amenities.
What Are the Policies for Children and Extra Guests?
Children of any age are welcome, and kids under 5 can stay for free using existing beds. There may be charges for extra guests or cots, subject to availability. Policies can vary by room type.
The Sum Up
The Four Points Flex by Sheraton Shin Osaka offers a convenient and comfortable stay for travelers visiting Osaka. Located near Shin Osaka Station, it provides easy access to the city’s attractions. With a high guest rating, the hotel caters to diverse needs, including families and disabled visitors. Guests can enjoy on-site dining, amenities, and seamless service, making it an ideal choice for both business and leisure travelers.
