Step aboard the vintage Routemaster bus and indulge in the Edinburgh Afternoon Tea Experience. As the city’s iconic landmarks pass by, guests are treated to a delightful combination of traditional afternoon tea and elegant surroundings.
But the experience doesn’t stop there. With freshly baked scones, sandwiches, and a variety of teas, this tour promises to satisfy even the most discerning taste buds.
However, there’s more to uncover about this unique adventure, from important tour information to maintenance issues and positive feedback.
So, hop on board and discover why the Edinburgh Afternoon Tea Experience is a must-try for tea lovers and travel enthusiasts alike.
Good To Know
- Enjoy a traditional afternoon tea on a vintage Routemaster bus tour, cruising past city landmarks including Edinburgh Castle and Holyrood Palace.
- The tour offers delicious food including fresh scones, sandwiches, and tea, with gluten-free or vegetarian options available upon reservation.
- Patrons should expect to share a table, especially on busier weekend tours, and are requested to arrive 5-10 minutes before departure.
- The tour lasts between 70-90 minutes, with no toilet on board, and seating can be reserved in advance for those with mobility concerns.
Tour Details and Booking Information
When it comes to booking your Edinburgh Afternoon Tea Experience, there are a few important details that you need to know.
First, let’s talk about booking availability. You can choose a departure time that suits your schedule, but keep in mind that bookings are only valid for the date and time stated. It’s also worth mentioning that on busier weekend tours, you may be sharing a table with other patrons.
Now, let’s move on to dietary options. If you have specific dietary requirements, such as gluten-free or vegetarian options, you can request them upon reservation. The Red Bus Bistro Company aims to accommodate your needs.
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Tour Information and Policies

Now let’s dive into the essential details and policies you need to know for the Edinburgh Afternoon Tea Experience:
Accessibility options: Unfortunately, the bus can’t accommodate wheelchair passengers. However, seating can be reserved in advance for those with mobility concerns.
Refund and cancellation policy: You can cancel your booking up to 24 hours in advance for a full refund. However, any changes made less than 24 hours before the start time won’t be accepted, and cancellation less than 24 hours before the start time won’t be refunded.
Age restrictions: The tour isn’t suitable for children aged 5 and under. Anyone under the age of 14 must be accompanied by an adult.
Unforeseen disruptions: There may be occasions where the tour has to be cancelled without advance notice due to unforeseen maintenance issues. In such cases, customers are contacted directly with a full explanation, and those unable to rebook are fully refunded.
Please keep these policies in mind when planning your Edinburgh Afternoon Tea Experience.
Maintenance Issues and Disruptions
Maintenance issues and disruptions can occasionally impact the Edinburgh Afternoon Tea Experience, leading to changes or cancellations of the tour. The Red Bus Bistro Company understands that these situations can be frustrating for customers, and they have implemented a compensation policy to address any inconveniences caused. When unforeseen maintenance issues arise, the company contacts customers directly to provide a full explanation of the situation. In some cases, passengers are able to rebook their tour for a later date. However, if rebooking is not possible, the company ensures that customers receive a full refund for their inconvenience. Red Bus Bistro also emphasizes the importance of customer communication during these disruptions, aiming to keep customers informed and updated throughout the process. While mechanical failures are unpredictable and out of their control, the company strives to make the best of any situation and ensure that customer satisfaction is maintained.
| Compensation Policy | Customer Communication |
|---|---|
| – Full refund for disrupted tours | – Direct contact with customers |
| – Opportunity to rebook for a later date | – Clear explanation of the situation |
| – Focused on customer satisfaction | – Regular updates and information |
Positive Feedback on Food and Staff
The food on the Edinburgh Afternoon Tea Experience has received rave reviews, with customers describing it as delicious and flavorful. The positive feedback on the food quality and staff professionalism has been overwhelming.
Here are four reasons why customers have been so impressed:
Delicious Delights: Customers have praised the fresh scones, sandwiches, and tea served during the experience. The food isn’t only visually appealing but also bursting with flavors that leave a lasting impression.
Friendly and Outstanding Staff: The staff on the tour have been described as friendly, knowledgeable, and entertaining. They make the experience interesting, funny, and memorable, creating a warm and welcoming atmosphere for all guests.
Bus Driver’s Expertise: The bus driver’s knowledge about the old Routemaster bus adds an extra layer of authenticity to the experience. Their passion for the history of the bus shines through and enhances the overall enjoyment of the tour.
Exceptional Service: Customers have praised the staff for their exceptional customer service. From the moment guests step on the bus, they’re treated with warmth and professionalism, ensuring a truly enjoyable experience.
With such positive feedback on the food and staff, it’s no wonder that the Edinburgh Afternoon Tea Experience comes highly recommended.
Cleanliness Concerns and Overall Enjoyment
Customers have expressed their overall enjoyment of the Edinburgh Afternoon Tea Experience, despite some reported cleanliness concerns. While some customers have mentioned finding a couple of hairs on the plates, crumbs in between seat cushions, and sticky tables, it’s important to note that the host assures that the buses are cleaned daily and undergo deep cleaning on Mondays.
Despite these minor issues, customers have still described the experience as fantastic and enjoyable. They appreciate the sights and entertainment provided during the tour, as well as the great customer service from the staff. Many customers highly recommend the experience and would gladly do the tour again.
However, improvement suggestions regarding cleanliness have been noted and it’s expected that the host will address these concerns to ensure an even more enjoyable experience for future customers.
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Directions
Despite the minor cleanliness concerns mentioned by some customers, the next important aspect to consider when embarking on the Edinburgh Afternoon Tea Experience is getting clear and concise directions to ensure a seamless and enjoyable tour. Here are four essential tips to help you find your way:
Parking availability: Before setting off, it’s important to know where you can park your vehicle. Check for nearby parking lots or garages in the vicinity of the meeting point to avoid any last-minute stress.
Bus route map: Familiarize yourself with the bus route map beforehand. This will give you an idea of the landmarks and attractions you’ll be passing by during the tour, allowing you to plan your sightseeing accordingly.
GPS or navigation app: Make use of modern technology by using a GPS or navigation app on your smartphone. Simply input the meeting point address, and the app will guide you turn by turn, ensuring you arrive at the right place hassle-free.
Arrive early: To avoid any potential delays, aim to arrive at the meeting point 10-15 minutes before the scheduled departure time. This will give you ample time to find parking, locate the bus, and settle in comfortably for the afternoon tea experience.
Common Questions
Are Children Allowed on the Edinburgh Afternoon Tea Experience?
Children are allowed on the Edinburgh afternoon tea experience. However, it is important to note that the tour is not suitable for children aged 5 and under. All children under 14 must be accompanied by an adult.
Is There a Discount for Group Bookings on the Tour?
Yes, there are group booking benefits for the tour. Group size discounts are available, making it a great option for those planning a gathering or celebration in Edinburgh.
Can I Bring My Own Food or Drink on the Bus?
No, patrons are not allowed to bring their own food or drink on the bus. However, the tour provides alternatives for dietary restrictions such as gluten-free or vegetarian options, which can be reserved in advance.
Is There a Dress Code for the Tour?
There is no specific dress code for the tour, but it is recommended to dress comfortably and appropriately for the weather. Tour etiquette suggests being respectful of others and following the instructions of the staff.
Is There a Designated Smoking Area at the Tour Departure Point?
Yes, there is a designated smoking area at the tour departure point. However, smoking is not permitted on the bus at any time. This ensures a comfortable and smoke-free environment for all passengers.
The Sum Up
To sum it up, the Edinburgh Afternoon Tea Experience offers a delightful and unique tour that combines the elegance of a traditional afternoon tea with the charm of a vintage Routemaster bus.
With the opportunity to cruise past iconic city landmarks while enjoying delicious food and tea, this tour is a must-try for anyone visiting Edinburgh.
Despite occasional maintenance issues, the positive feedback on the food and staff, as well as the regular cleaning of the buses, ensure a memorable and enjoyable experience.
Don’t miss out on this one-of-a-kind adventure!
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