In our review of this swanky Liverpool hotel, we found it’s a stone’s throw from the city’s beating heart. You’ll be rubbing elbows with the Liver Building and just a hop, skip, and jump from the bustling Albert Dock.
The rooms are comfy and modern, with all the bells and whistles you’d expect.
After a day of sightseeing, you can fill your belly at the restaurant or take a dip in the indoor pool. But keep in mind, with its central location, street noise might be an issue for light sleepers.
Also, parking can be a bit of a headache and might add to your bill.
This place is a great fit for folks who want to be in the thick of things and don’t mind splurging a bit.
Business travelers will appreciate the convenient location and amenities, while travelers will love being able to walk to most of Liverpool’s top sights.
Good To Know

- Strategically located at Pier Head in Liverpool, offering easy access to major attractions like the Liver Building and Albert Dock.
- Provides modern, well-appointed accommodations with amenities such as air conditioning, satellite TV, and 24-hour room service.
- Features on-site dining options, including a restaurant serving international cuisine and a lounge bar for cocktails and drinks.
- Recreational facilities include an indoor swimming pool, whirlpool, sauna, steam room, and a gym for guest relaxation and fitness.
- Highly-rated by guests, with an overall score of 8.5/10 from over 4,700 reviews, reflecting its commitment to cleanliness, comfort, and attentive service.
Location and Accessibility

The Crowne Plaza Liverpool City Centre enjoys a prime location at the Pier Head, offering guests convenient access to the city’s major landmarks and transportation hubs.
Situated just a 5-minute walk from Liverpool James Street Railway Station, the hotel provides easy connectivity for both business and leisure travelers.
Nearby attractions include the iconic Liver Building, the Albert Dock, and the M&S Bank Arena, all within a mile of the hotel.
With its strategic positioning, the Crowne Plaza allows guests to explore the rich history and vibrant culture of Liverpool with ease, making it an ideal choice for those seeking a centrally located accommodation.
Accommodation and Room Amenities

Spacious and modern accommodations welcome guests at the Crowne Plaza Liverpool City Centre.
The hotel’s rooms feature air conditioning, satellite TVs, and tea/coffee making facilities, ensuring a comfortable stay. Private bathrooms with complimentary toiletries add to the sense of luxury. Guests can relax in the plush beds and enjoy the sleek, contemporary decor.
Whether traveling for business or leisure, the rooms cater to various needs, providing a restful environment. 24-hour room service is available for those seeking additional convenience.
With attention to detail and a focus on guest comfort, the Crowne Plaza’s accommodations offer a pleasant retreat in the heart of Liverpool.
Dining and Culinary Offerings

Guests at the Crowne Plaza Liverpool City Centre can indulge in a range of culinary delights.
The hotel’s restaurant serves modern international cuisine, offering a diverse menu that caters to various tastes. The Lounge bar provides a cozy atmosphere for guests to enjoy a selection of cocktails, wines, and spirits.
For those who prefer to dine in the comfort of their room, the hotel offers 24-hour room service. The culinary experience is further enhanced by the hotel’s commitment to using fresh, locally-sourced ingredients whenever possible.
The hotel’s dining options include:
- Restaurant serving modern international cuisine
- The Lounge bar for cocktails and drinks
- 24-hour room service
- Use of fresh, locally-sourced ingredients
Recreational Facilities and Activities

Crowne Plaza Liverpool City Centre boasts an impressive array of recreational facilities to cater to guests’ wellness and leisure needs.
The hotel’s 18-meter indoor swimming pool and whirlpool offer a refreshing respite after a day of exploring the city. Guests can also indulge in the sauna and steam room, or maintain their fitness routines at the on-site Harbour Leisure Club gym.
For those looking to unwind, the hotel’s cocktail bar, The Lounge, provides a cozy atmosphere to enjoy a drink.
With these extensive amenities, Crowne Plaza Liverpool City Centre ensures that guests can rejuvenate and recharge during their stay.
Guest Reviews and Feedback

Glowing reviews from guests reflect the Crowne Plaza Liverpool City Centre’s commitment to exceptional hospitality.
Guests consistently praise the hotel’s cleanliness, with a 9.0 rating, and the comfort of the rooms, which also scores 9.0.
The staff receive high marks of 9.2, with travelers appreciating their friendly and attentive service.
The facilities, including the indoor pool, gym, and on-site dining options, earn an 8.7 rating.
While value for money scores an 8.0, many guests feel the hotel offers great quality for the price.
Key Guest Feedback:
- Cleanliness: 9.0
- Comfort: 9.0
- Staff: 9.2
- Facilities: 8.7
Policies and Booking Information
When booking a stay at the Crowne Plaza Liverpool City Centre, guests can expect a straightforward check-in and check-out process. Check-in is available from 3 PM, while check-out must be completed by 11 AM. The hotel’s cancellation policy varies by accommodation type, so guests should review the specific conditions. Children of all ages are welcome, with those 13 and older charged as adults. Unfortunately, pets are not permitted on the premises. For group bookings of more than 6 rooms, different policies apply.
| Policies | Details |
|---|---|
| Check-in/Out | 3 PM – 11 AM |
| Cancellation | Varies by accommodation |
| Children | All ages welcome |
| Pets | Not allowed |
| Group Bookings | Different policies |
Nearby Attractions and Landmarks
The Crowne Plaza Liverpool City Centre is conveniently located near several notable landmarks and attractions.
Guests can easily explore the iconic Liver Building, the Pier Head, and the captivating Beatles Statue, all within a short walk from the hotel.
Plus, the hotel is just 0.8 miles from the vibrant Albert Dock, a hub of museums, galleries, and restaurants.
For those seeking entertainment, the M&S Bank Arena Liverpool is a mere 1-mile distance, making it accessible for concerts and events.
The hotel’s proximity to Liverpool James Street Railway Station also ensures seamless connections to the wider city and beyond.
- Liver Building
- Pier Head
- The Beatles Statue
- Albert Dock
Hotel Overview and Features

The Crowne Plaza Liverpool City Centre is an IHG hotel that offers guests a 4-star experience in the heart of Liverpool.
This modern hotel has an excellent location at the Pier Head, providing easy access to the city’s top attractions.
With an impressive rating of 8.5/10 from over 4,700 reviews, the hotel delivers on its promises.
Guests can expect well-appointed rooms with air conditioning, satellite TV, and tea/coffee making facilities.
Dining options include a restaurant serving international cuisine and a cocktail bar.
Recreational facilities include an indoor pool, whirlpool, sauna, steam room, and gym.
Private parking and an electric vehicle charging station are available for added convenience.
Questions About Staying Here
Is the Hotel Suitable for Large Group Bookings?
The hotel has different policies for group bookings of more than 6 rooms, suggesting it can accommodate large groups. However, guests should check the specific conditions for group bookings when making a reservation.
Can Guests Request Early Check-In or Late Check-Out?
Guests can request early check-in or late check-out, but it’s subject to availability and may incur additional fees. The hotel’s standard check-in time is 3 pm, and check-out is 11 am.
Are There Any Discounts or Special Packages Available?
The hotel offers various discounts and packages, including seasonal deals, group rates, and corporate packages. Guests should check the hotel’s website or contact the reservation team for the latest offers and availability.
How Far Is the Hotel From the Nearest Airport?
The hotel is located 7.5 miles from Liverpool John Lennon Airport, which can be reached in around 20 minutes by taxi or public transportation. There are convenient shuttle services available for guests.
Does the Hotel Offer Any Event or Meeting Facilities?
The hotel offers event and meeting facilities. It has a range of flexible event spaces, perfect for conferences, weddings, and other functions. Guests can take advantage of the hotel’s catering services and audiovisual equipment.
Worth The Stay
The Crowne Plaza Liverpool City Centre, an IHG Hotel, offers guests a premium accommodation experience in the heart of Liverpool’s vibrant Pier Head. With its 4-star rating, modern amenities, and convenient location near iconic landmarks, the hotel caters to the needs of both business and leisure travelers. Whether exploring the city’s rich history or enjoying its lively nightlife, the Crowne Plaza Liverpool City Centre provides an exceptional base for an unforgettable visit to this dynamic and culturally-rich destination.
