Perfectly positioned near Sapporo’s main train station, this sleek modern hotel hits the sweet spot for convenience-minded travelers.
I found the rooms crisp and well-maintained, though some might consider them a tad compact by Western standards. The public baths on the upper floor offer a relaxing soak with sweeping city views – a wonderful way to unwind after a day of sightseeing.
While the breakfast spread impressed me with its mix of Western and Japanese options, the room rates can be steep during peak seasons, especially during the famous Snow Festival.
Another minor gripe: the check-in time of 3 PM is relatively late compared to other hotels in the area.
This hotel works especially well for first-time visitors to Sapporo who want a reliable, western-style experience without sacrificing Japanese touches.
Business travelers will appreciate the location and efficient service, while travelers will love being within walking distance of major attractions like the lively Susukino district.
The combination of modern amenities and traditional Japanese bathing makes it particularly suitable for travelers looking to ease into Japanese culture without diving into the deep end.
This hotel earned its place in our top 23 hotel picks in Sapporo City Centre, Sapporo.
Good To Know
- Cross Hotel Sapporo is conveniently located within a 5-minute walk from JR Sapporo Station, providing easy access to the city’s main transportation hub.
- The hotel offers a variety of modern room types, including Double, Superior Double, Superior Twin, Executive Rooms, and a Presidential Suite, catering to both business and leisure travelers.
- Guests can enjoy a selection of Western and Japanese breakfast items, as well as French-inspired lunch dishes and a multi-course gastronomic dinner experience at the on-site restaurant, hache.
- The hotel features public baths with stunning city skyline views, massage services, and a range of wellness facilities for guest relaxation and pampering.
- The hotel will be closed for a legal inspection on specific dates in November 2024, during which all services and accommodations will be unavailable, and guests with existing reservations must modify their plans or find alternative accommodations.
Location and Accessibility
The Cross Hotel Sapporo enjoys a prime location, situated just a 5-minute walk from the JR Sapporo Station.
This convenient positioning allows guests easy access to the city’s main transportation hub, making it simple to explore Sapporo and its surrounding attractions.
Plus, the hotel is a 15-minute walk from the vibrant Susukino entertainment district, providing guests with ample dining, shopping, and nightlife options.
The hotel’s accessibility is further enhanced by its close proximity to popular tourist sites, ensuring guests can make the most of their stay in Sapporo.
Room Types and Amenities
A variety of room types cater to the diverse needs of guests at the Cross Hotel Sapporo.
The hotel offers:
- Double Rooms and Superior Double Rooms for couples or solo travelers
- Superior Twin Rooms for those who prefer separate beds
- Executive Rooms and a Presidential Suite with lounge access for those seeking extra space and amenities
All room options feature modern amenities such as air conditioning, LCD TVs, fridges, and tea/coffee facilities.
The well-appointed bathrooms add to the overall comfort.
Whether visiting for business or leisure, guests can find a suitable accommodation to suit their preferences at the Cross Hotel Sapporo.
Dining and Culinary Experiences
| Dining Options | Description |
|---|---|
| Breakfast | Enjoy a bountiful selection of Western and Japanese breakfast items |
| Lunch | Savor French-inspired dishes in a refined atmosphere |
| Dinner | Indulge in a multi-course gastronomic journey at hache |
| Drinks | Sip on expertly crafted cocktails or a glass of fine wine |
| Private Dining | Book the private dining room for a more intimate culinary experience |
Wellness and Relaxation
After a day of exploring the city, guests can unwind and rejuvenate at the Cross Hotel Sapporo’s impressive wellness facilities.
The hotel features public baths with stunning city skyline views, providing a serene oasis for relaxation. Plus, massage services are available for those seeking a more indulgent pampering experience.
The hotel’s focus on wellness is further exemplified by:
- Spacious indoor and outdoor public bath areas
- Wide range of massage treatments and therapies
- Convenient access to the wellness facilities for all guests
These amenities ensure guests leave the Cross Hotel Sapporo feeling refreshed and reinvigorated, ready to continue their Sapporo adventure.
Business and Corporate Services
The Cross Hotel Sapporo caters to the needs of business and corporate travelers with its range of comprehensive services.
The hotel offers fax and photocopying facilities to help guests stay connected and productive. Its dry cleaning and luggage storage services make it easy for professionals to travel light and look their best.
The hotel also has meeting spaces available, allowing guests to host conferences or private gatherings.
With accessibility features like elevators and facilities for disabled guests, the Cross Hotel ensures a seamless experience for all visitors.
Whether traveling for work or pleasure, guests can count on the hotel’s business-friendly amenities to support their stay.
Policies and Check-in/Check-out
Guests can conveniently check-in at the Cross Hotel Sapporo from 3 PM onwards, while check-out is required by 11 AM.
The hotel’s cancellation policies vary by accommodation type, so guests are advised to review the details prior to booking.
Plus, the hotel welcomes children 6 years and above, who’ll be charged the same rate as adults.
However, pets aren’t permitted on the premises.
Guests requiring private parking can do so for a daily fee of £1,500, subject to availability.
- Cancellation policies vary by accommodation type
- Children 6 years and above are charged as adults
- Pets aren’t allowed, but private parking is available for a fee
Guest Ratings and Feedback
Guests have rated the Cross Hotel Sapporo highly, with the hotel earning an impressive 8.5/10 score based on 1,663 reviews.
The hotel’s cleanliness, comfort, and staff have all been rated 9.0 out of 10. Guests have provided very positive feedback, praising the hotel’s clean rooms, helpful staff, and great location near top attractions.
The hotel’s breakfast offerings, featuring a variety of Western and Japanese options, have also been well-received.
Upcoming Closure for Inspection
Travelers should be aware that the entire Cross Hotel Sapporo building will be closed for a legal inspection on specific dates in November 2024.
The hotel will be inaccessible to guests from 13:00 on November 19th to 09:00 on November 20th. During this time, the hotel will be unable to provide any services or accommodate reservations.
The closure is mandatory for legal reasons and applies to the entire property, including the restaurant, spa, and all guest rooms.
Guests with existing reservations during the closure period will need to modify their plans or seek alternative accommodations.
The hotel advises checking their website or contacting the front desk for the most up-to-date information on the closure.
Frequently Asked Questions
Is There a Shuttle Service From the Nearest Airport?
The hotel does not offer a shuttle service from the nearest airport. Guests will need to arrange their own transportation, such as taking a taxi or public transportation, to reach the hotel from the airport.
Can I Request Early Check-In or Late Check-Out?
Guests can inquire about early check-in or late check-out, but availability is subject to hotel occupancy. Additional fees may apply, and requests should be made in advance to ensure availability.
Are There Any Discounts or Packages Available for Longer Stays?
The hotel offers special discounts for guests who book longer stays. They provide package deals with additional amenities for extended visits. Guests should inquire about these offers when making their reservation.
Is There a Dress Code for the Hotel’s Restaurant or Public Areas?
The hotel doesn’t have a strict dress code, but guests are expected to dress appropriately for the restaurant and public areas. Casual, neat attire is generally acceptable, though formal wear isn’t required.
Can I Store My Luggage at the Hotel Before or After My Stay?
The hotel offers luggage storage services for guests before check-in and after check-out. Guests can leave their bags at the front desk for safekeeping while they explore the area before or after their stay.
The Sum Up
The Cross Hotel Sapporo offers a convenient and well-regarded stay in the heart of Sapporo. With its prime location, extensive amenities, and consistently positive guest feedback, it’s an excellent choice for travelers seeking a sophisticated experience in Japan’s northern metropolis. However, an upcoming closure for inspection may impact availability, so guests should plan accordingly.