Cirque Du Soleil JOYÀ – Transportation

Embarking on the captivating world of Cirque du Soleil‘s JOYÀ performance is an unforgettable adventure, and the seamless transportation options make the journey truly exceptional. Guests can effortlessly navigate their way to the show, with round-trip shuttles departing at convenient times from the prime location of La Isla Shopping. Whether opting for a scheduled pickup or arranging a hotel transfer, the transportation experience sets the stage for an enchanting evening filled with awe-inspiring acrobatics and breathtaking visuals. As the curtain rises, the audience is whisked away to a realm where the extraordinary becomes tangible, leaving them eager to uncover the magic that lies ahead.

Good To Know

• Round-trip transportation is included with the JOYÀ experience, with pickup at the main entrance of La Isla Shopping next to Tommy Hilfiger.
• Three transportation schedules are available: 4:00 PM, 6:00 PM, and 7:15 PM, corresponding to different dinner and show times.
• Hotel pickup can be requested one day in advance through customer service, providing a hassle-free journey to the venue.
• Timely arrival is crucial, as late-comers may be seated at the hostess’s discretion or denied entry if the show has already started.
• Passports or ID cards are required for boarding the transportation, ensuring the safety and security of all attendees.

You can check if your dates are available here:

Transportation Details Overview

Round-trip transportation is included with any JOYÀ experience purchase, making it seamless for guests to arrive at the venue.

Pickup takes place at the main entrance of La Isla Shopping, next to the Tommy Hilfiger store. Guests can choose from three convenient transportation schedules – 4:00 PM, 6:00 PM, or 7:15 PM – to match their dinner and show times.

Those staying at hotels can request a pickup one day prior by contacting customer service.

The transportation service ensures a smooth and hassle-free journey, allowing guests to fully enjoy the captivating world of Cirque du Soleil’s JOYÀ.

Pickup Location and Schedules

The pickup location for Cirque du Soleil’s JOYÀ experience is the main entrance of the La Isla Shopping center, right next to the Tommy Hilfiger store.

From there, guests can hop on the round-trip transportation included with their JOYÀ ticket. Departure times are scheduled at 4:00 PM, 6:00 PM, and 7:15 PM, corresponding to show times of 7:00 PM, 9:00 PM, and 10:15 PM, respectively.

Guests can choose to arrive early for a pre-show dinner at 6:00 PM, 8:00 PM, or 9:15 PM.

To request hotel pickup, simply call customer service at least one day in advance.

Timely arrival is crucial, as late-comers will be seated at the hostess’s discretion.

Hotel Pickup Requests

Guests can request hotel pickup for the Cirque du Soleil JOYÀ experience by simply calling the customer service one day prior.

This convenient service ensures a seamless start to the evening, eliminating the hassle of navigating unfamiliar surroundings. Upon request, a dedicated shuttle will arrive at the guest’s hotel, whisking them away to the main entrance at La Isla Shopping, where the JOYÀ experience begins.

This personalized touch adds to the overall immersive experience, allowing guests to fully indulge in the Cirque du Soleil magic from the moment they step out of their hotel. Guests are encouraged to take advantage of this complimentary offering to make the most of their JOYÀ adventure.

Included Round Trip Transportation

With any JOYÀ experience purchase, travelers embark on a seamless journey, as round-trip transportation is included to whisk them from their hotel to the performance venue.

The pickup location is the main entrance of La Isla Shopping, next to the Tommy Hilfiger store. Transportation runs on a schedule, allowing guests to arrive in time for their selected dinner and show times.

Whether it’s a 4 PM, 6 PM, or 7:15 PM departure, the comfortable shuttle ensures a stress-free commute, so guests can focus on seeing the Cirque du Soleil magic.

Travelers simply need to request hotel pickup one day prior by contacting customer service, and the logistics are handled seamlessly.

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Departure Time Recommendations

Depending on one’s dining and showtime preferences, guests can select from various departure time options.

The show offers three convenient transportation schedules:

1. The 4:00 PM departure provides ample time to enjoy a 6:00 PM dinner before the 7:00 PM show.
2. For a later experience, the 6:00 PM departure ensures an 8:00 PM dinner and a 9:00 PM show.
3. Those seeking the ultimate evening out can opt for the 7:15 PM departure, which leads to a 9:15 PM dinner and a 10:15 PM show.

Regardless of the chosen schedule, the round-trip transportation service ensures a seamless and worry-free journey to the Cirque du Soleil JOYÀ experience.

Prohibited Items on Transportation

Bringing oversized luggage or large bags aboard the transportation is strictly prohibited. These items can pose a safety hazard and impede the smooth flow of passengers.

Guests are kindly asked to travel light, with only the essentials that can be easily stored in the provided seating areas.

Plus, flash photography and video recording aren’t permitted during the journey, as they may distract the driver and compromise the overall experience.

Adhering to these guidelines ensures a seamless and enjoyable transportation experience for all.

Should you have any questions or concerns, the friendly staff will be happy to assist you.

Late Arrival Seating Policy

If guests arrive late to their scheduled transportation, they’ll be seated at the hostess’s discretion.

Late arrivals may face several consequences:

1. They may be seated separately from their group, disrupting the shared experience.
2. They could be denied entry entirely if the show has already begun.
3. Late arrivals could be escorted to the back of the venue, limiting their view and immersion.

The JOYÀ experience is designed to captivate the senses, and tardy guests may miss crucial moments.

Patrons are encouraged to arrive 15 minutes before their scheduled departure to ensure a seamless and enchanting evening.

Required Identification for Boarding

To board the transportation for the JOYÀ experience, guests must present their passports or ID cards. A copy is accepted, but the identification must have a clear photo and be valid.

This requirement ensures the safety and security of all attendees. The transportation is a vital part of the JOYÀ experience, whisking guests away to the vibrant world of Mexican culture and Cirque du Soleil‘s awe-inspiring performance.

Without proper identification, guests won’t be permitted to board, so it’s essential to have the necessary documents ready. The transportation is included with the JOYÀ experience, making the journey to the show as seamless as the performance itself.

Frequently Asked Questions

Can I Bring My Own Food and Drinks on the Transportation?

Bringing your own food and drinks on the transportation is not permitted. The experience is designed to immerse you in the Cirque du Soleil JOYÀ journey, so you’ll need to enjoy the provided culinary offerings during the ride.

What if I Need Special Assistance During the Transportation?

If travelers require special assistance during transportation, they can contact the customer service team in advance to make arrangements. The transportation staff will be ready to accommodate any special needs, ensuring a seamless and comfortable journey.

Is the Transportation Accessible for Individuals With Disabilities?

The transportation options are designed to accommodate individuals with disabilities. Guests can request special assistance when booking, ensuring a comfortable and seamless journey to the show. Accessible vehicles and personalized support make the experience inclusive and enjoyable for all.

Can I Purchase Additional Transportation Tickets for Guests Not Attending the Show?

Additional transportation tickets can be purchased for guests not attending the show. However, these tickets must be purchased in advance as part of the show experience. Transportation space is limited, so guests should reserve their spots early.

How Long Does the Round Trip Transportation Take From Start to Finish?

The round trip transportation takes approximately 2 to 2.5 hours, from departure to return. Guests are whisked away in a comfortable shuttle, enjoying the scenic journey to and from the show’s captivating venue.

The Sum Up

Cirque du Soleil JOYÀ’s convenient transportation ensures guests can relax and enjoy the journey to the show. With scheduled pickups, hotel options, and stress-free commutes, the experience begins long before the curtain rises. Adventurers will find the transportation seamless, allowing them to fully enjoy the vibrant world of Cirque du Soleil.

You can check if your dates are available here: