If you’re planning a trip to Fairbanks and considering a visit to the famous Chena Hot Springs, you’ll find plenty of options. We’ve reviewed the most popular day tour offering, which includes transportation, a hot springs soak, and a peek at the Aurora Ice Museum. While this tour might seem like a straightforward way to experience Alaska’s natural beauty, the reality is a bit more complicated.

The tour promises a scenic 60-mile drive, access to soothing hot springs, and a chance to see impressive ice sculptures, all for around $210. It sounds like a decent package—especially if you’re short on time or prefer guided logistics. But, as with many tours, there are some pitfalls worth knowing about before you book.

Here’s what we love: the convenience of door-to-door pickup, the opportunity to relax in natural hot springs, and the chance to see the Aurora Ice Museum, a unique icy attraction. On the flip side, a possible drawback might be the overall value for money, especially considering the reviews about limited museum access and inconsistent experiences.

This tour could suit travelers who prioritize ease and guided comfort over exclusivity or in-depth exploration. If you’re okay with a somewhat rushed experience, this might be a good fit. But if immersive, flexible adventures are your style, you might want to explore other options.

  • Convenience of pickup: The tour offers hotel or specific address pickup, which helps avoid logistical stress.
  • Limited ice museum access: Only a few travelers get to purchase tickets, which is disappointing for those mainly interested in the museum.
  • Cost versus value: At $210, the tour is pricier than driving yourself, especially when considering the limited time at each stop.
  • Guide insights: The guide is also the driver, and reviews highlight their friendliness but also point out communication issues.
  • Duration and pacing: About 5 hours total, but reviews suggest the drive takes longer than the time spent at the hot springs.
  • Authentic experiences: The hot springs are natural and relaxing, but some find the overall experience less engaging due to logistical shortcomings.

Starting Point and Transportation

Chena Hot Springs Day Tour with transportation - Starting Point and Transportation

The tour begins at Pike’s Waterfront Lodge in Fairbanks, with a scheduled start at 1:00 pm. The transportation is provided by the tour operator, Aurora Tour LLC, with the driver doubling as your guide. This dual role can be convenient, but reviews suggest that communication during the ride isn’t always smooth.

Traveling approximately 60 miles through snowy landscapes, the journey is likely picturesque—think snow-covered trees, distant mountain views, and the quiet of Alaska’s wilderness. However, some travelers, like Nella, noted that the driver’s speed was a bit fast and felt unsafe in the snow, which could be a concern if you’re sensitive to driving conditions.

Chena Hot Springs: The Main Attraction

Chena Hot Springs Day Tour with transportation - Chena Hot Springs: The Main Attraction

The primary reason for most to book this tour is to enjoy the hot springs. You’re given about two hours at the hot springs pool, which is plenty of time to relax in the steaming waters and unwind after a cold day. The hot springs are a natural feature, and the water is said to be soothing, especially after traveling through snowy scenery.

The admission is included in the ticket, but be prepared to change into your swimsuit upon arrival. The hot springs are outside, so make sure to dress warmly for the walk in, but note that once in the water, you’ll likely forget about the cold.

From the reviews, it’s evident that the hot springs themselves are a notable highlight—Nella mentioned that the experience wasn’t as enjoyable as hoped, but others generally find the water relaxing.

Quick Stop at Chena Hot Springs Resort

After soaking, the tour makes a short 3-minute stop at the resort itself. This is more of a logistical pause than a sightseeing opportunity—just enough time for a quick look around or to grab a snack before heading to the Ice Museum.

Aurora Ice Museum: The Ice Art and Drinks

Chena Hot Springs Day Tour with transportation - Aurora Ice Museum: The Ice Art and Drinks

The tour includes a visit to the Aurora Ice Museum, where you can see intricate ice sculptures and enjoy a drink served in a glass made of ice. The highlight is the Ice Bar, where you can purchase a signature cocktail like the appeltini—with your ID ready, of course.

However, reviews highlight that not everyone can get tickets to the museum—only 2 of 10 people in one review managed to purchase tickets. This discrepancy can be frustrating if your main goal is to explore the museum.

The museum visit lasts about an hour, and while the experience of sipping a drink from a frozen glass is fun, some travelers felt the time was too short and that the tour was more about ticking boxes than truly enjoying the artistry inside.

Return Journey and Overall Pacing

Chena Hot Springs Day Tour with transportation - Return Journey and Overall Pacing

The tour wraps up with the driver returning you to your hotel or designated address. Some reviews, like Lucas, noted that the drive back was longer than the time spent in the hot springs, which could make the whole experience feel rushed and expensive—paying $210 for a few hours of activity and a lengthy drive.

Considering the $210 price tag, this tour offers convenience and a quick snapshot of Chena Hot Springs and ice art. However, many reviewers feel the experience is more about logistics than immersion. For instance, the cost per hour feels high when you factor in the limited time at the attractions and the potential for not securing museum tickets.

On the plus side, having a guide/driver who provides snacks and drinks makes the ride more comfortable, and the scenery en route is genuinely beautiful. But, if you’re seeking a deeper or more flexible experience, you might find this tour somewhat lacking.

This tour is best suited for travelers who:

  • Prioritize ease and convenience over detailed exploration
  • Want a guided experience that handles transportation and logistics
  • Are comfortable with a shorter, more structured itinerary
  • Are interested in seeing the ice sculptures and enjoying the hot springs in a relaxed setting

It may not be ideal for those who want to spend more time exploring the museum or get a more personalized experience. Budget-conscious travelers may also feel the price is steep compared to self-guided options.

In the end, the Chena Hot Springs Day Tour with transportation offers an accessible way to experience a popular Alaskan attraction, especially if you value the convenience of pickup and group logistics. But it’s important to go in with realistic expectations about how much you’ll see and do in a limited time.

If you love easy, guided outings and are curious about the ice museum or hot springs, this tour can deliver a pleasant day. Just keep in mind the mixed reviews about communication, the limited museum access, and the high cost relative to the time spent.

For those seeking authentic, leisurely experiences, or a more immersive adventure, it might be worth exploring alternative options or extending your stay to enjoy more of what Chena Hot Springs has to offer.

Is pickup included in the tour?
Yes, the tour offers pickup from your hotel or specific address in Fairbanks, making logistics simple.

How long does the entire tour last?
Approximately 5 hours, including travel time, hot springs soak, museum visit, and return.

Can I buy tickets to the Ice Museum?
Tickets are not included, and only a few travelers have reported being able to purchase them. Availability seems limited and is not guaranteed.

What is the price of this tour?
The tour costs around $210, which includes the hot springs entry fee but not the museum tickets.

Are there any age or participation restrictions?
Most travelers can participate, and the group size is limited to 8 people, ensuring a manageable experience.

What is the main highlight of this tour?
Most people come for the hot springs and the Ice Museum, though access to the museum can be inconsistent.

Is the guide also the driver?
Yes, the guide doubles as the driver, which adds convenience but has received mixed reviews regarding communication.

What’s the best time to book this tour?
Since it operates year-round, early booking is recommended, especially in peak winter months when availability might be limited.

In summary, this tour offers a straightforward way to visit Chena Hot Springs and see the ice sculptures, but it comes with some compromises. Think carefully about whether the convenience outweighs the limitations, and consider your priorities—whether relaxation, exploration, or value—for your visit to this iconic Alaskan destination.