From my latest scouting trip to Kobe: This mid-range hotel sits in a sweet spot of central Kobe, just a 6-minute stroll from bustling Sannomiya Station. I found it hits most of the right notes – the rooms are generously sized (a rarity in Japan), and that rooftop onsen is a real treat after a day of sightseeing. Everything you’d want to see, from the vibrant Chinatown to the iconic Port Tower, is within easy walking distance.
On the downside, the breakfast spread isn’t anything to write home about, and light sleepers might notice some street noise on the lower floors. That said, these are minor quibbles for what you get.
This place is perfect for travelers who want a reliable, well-located base with that nice bonus of a Japanese bath experience. It works especially well for first-time visitors to Kobe who want to be close to the action but still enjoy some modern comforts. Business travelers will appreciate the efficient location and practical amenities, while couples might enjoy the relaxing onsen experience after exploring the city.
We included this hotel in our top 26 hotel picks in Chuo Ward, Kobe.
Good To Know
- Conveniently located in Chuo Ward, Kobe, with easy access to major transportation links and nearby attractions.
- Highly-rated by guests for spacious rooms, cleanliness, friendly staff, and quality of breakfast and spa facilities.
- Offers a range of room types, including Standard Twin, Deluxe Twin, and King, with essential amenities.
- Provides a relaxing onsen (public bath) and spa experience for guests, including a sauna.
- Adheres to COVID-19 safety protocols, with policies in place for check-in/check-out, pets, and tattoos in public bathing areas.
Hotel Location and Accessibility
Candeo Hotels Kobe Tor Road is conveniently located in Chuo Ward, Kobe, just 6 minutes from Sannomiya Station and 3 minutes from Motomachi Station.
This strategic location puts guests in close proximity to various shopping and attraction options, including Kobe Chinatown, Kobe Port Tower, and Meriken Park.
Guests have rated the location highly at 8.6 out of 10, appreciating the hotel’s accessibility and proximity to the city’s vibrant offerings.
The hotel’s convenient transportation links make it an ideal choice for both leisure and business travelers exploring Kobe.
Guest Ratings and Feedback
Guests have rated Candeo Hotels Kobe Tor Road highly overall, awarding it an 8.2 out of 10 rating and classifying it as "very good."
With 3,123 reviews, travelers have praised the hotel’s spacious rooms, cleanliness (8.8), and friendly staff (8.7).
The breakfast options have also received positive feedback for their variety and quality.
Many guests appreciated the convenience and comfort of the onsen and spa facilities, highlighting the hotel’s amenities as a key factor in their positive experience.
Room Types and Amenities
Room options at Candeo Hotels Kobe Tor Road range from Standard Twin to King, all of which are non-smoking. Guests can choose from Standard Twin, Corner Twin, Deluxe Twin, Queen, King, and Standard Double Rooms.
Each room is equipped with essential amenities like air conditioning, private bathrooms, flat-screen TVs, refrigerators, and electric kettles.
The hotel participates in the Genius discount program, allowing eligible guests to enjoy special rates. Booking can be done through the hotel’s reservation system, which offers real-time availability and pricing information.
Whether traveling solo or with companions, guests can find a room that suits their needs at Candeo Hotels Kobe Tor Road.
Onsen and Spa Facilities
The hotel’s onsen and spa facilities offer guests a relaxing and rejuvenating experience.
The hotel features a sauna, perfect for unwinding after a long day of exploring the city. Guests can also enjoy the public baths, known as an "onsen," which provide a traditional Japanese bathing experience.
The facilities are conveniently located within the hotel, allowing guests to easily access them during their stay. Visitors can take advantage of the spa services, such as massages, to further enhance their relaxation.
The onsen and spa amenities are highly appreciated by guests, who often highlight the comfort and convenience they provide.
Dining and Breakfast Options
Along With the hotel’s relaxing onsen and spa facilities, Candeo Hotels Kobe Tor Road offers a range of dining options to cater to guests’ culinary preferences.
The hotel’s restaurant serves a buffet breakfast featuring both Japanese and Western dishes, providing guests with a variety of choices to start their day. Reviewers have praised the breakfast selection for its quality and diversity.
The hotel also features a restaurant on-site, making it convenient for guests to enjoy meals without having to venture far from their accommodations.
Whether seeking a traditional Japanese breakfast or a Western-style meal, guests can find satisfying options at Candeo Hotels Kobe Tor Road.
Policies and Check-in/Check-out
Guests can conveniently check in at Candeo Hotels Kobe Tor Road from 3:00 PM onwards.
Check-out time is until 11:00 AM, allowing guests to make the most of their stay.
Pets aren’t permitted, but children of all ages are welcome.
The hotel has specific policies regarding cancellations and prepayments, so guests are advised to review the terms prior to booking.
Plus, guests with visible tattoos should be aware of the hotel’s policies regarding the use of public bathing areas.
COVID-19 safety measures are in place, ensuring a comfortable and secure stay for all guests.
Genius Discount Program
Eligible guests can take advantage of the Genius discount program offered by Candeo Hotels Kobe Tor Road.
Through this program, guests can enjoy exclusive benefits, including:
- Discounted room rates
- Early check-in and late check-out options
- Complimentary upgrades, when available
The Genius program is designed to reward loyal guests and provide additional savings on their stays.
To be eligible, guests must have an active account with the hotel’s booking platform.
Qualifying guests can simply log in and access the special rates and offers during the reservation process, ensuring a more rewarding and cost-effective stay at Candeo Hotels Kobe Tor Road.
Safety Measures and COVID-19 Guidelines
Candeo Hotels Kobe Tor Road has implemented several safety measures to ensure guest well-being during the COVID-19 pandemic.
Guests can expect enhanced cleaning protocols throughout the hotel, with frequent disinfection of high-touch areas. Face masks are required in all public spaces.
Physical distancing is encouraged, and the hotel has placed clear signage to help guests maintain a safe distance. Hand sanitizers are readily available for guest use.
Plus, the hotel has revised its policies to limit contact, such as contactless check-in and checkout.
Guests are advised to follow local guidelines and the hotel’s policies to help prevent the spread of COVID-19 during their stay.
Frequently Asked Questions
Is There a Fitness Center or Gym Available at the Hotel?
The hotel does not appear to have a dedicated fitness center or gym on-site. However, it does offer other amenities like a sauna and public baths that guests may find relaxing.
Does the Hotel Offer Any Special Packages or Promotions?
The hotel offers special Genius discounts for eligible guests and participates in various promotional packages, but specific details on any current offers are not provided in the information given.
Can Guests Store Their Luggage at the Hotel Before Check-In or After Check-Out?
Yes, the hotel offers luggage storage before check-in and after check-out. Guests can leave their bags with the concierge, ensuring their belongings are safely kept while they explore the area before or after their stay.
What Are the Payment Methods Accepted by the Hotel?
The hotel accepts various payment methods, including credit cards, debit cards, and cash. Guests can typically pay for their stay using Visa, Mastercard, American Express, JCB, and other common payment options.
Is There a Minimum Age Requirement for Guests Staying at the Hotel?
The hotel does not have a minimum age requirement, and welcomes children of all ages. Families can stay comfortably, as the hotel accommodates guests of any age without restrictions.
The Sum Up
The Candeo Hotels Kobe Tor Road offers an exceptional stay in the heart of Kobe. With its prime location, spacious accommodations, impressive amenities, and exceptional service, this hotel is the perfect choice for discerning travelers seeking a memorable experience in this captivating Japanese city. The hotel’s stellar ratings and positive guest reviews further solidify its reputation as a top-tier lodging option in the Kobe area.