Traveling from Cancun Airport to your hotel should be a stress-free part of your vacation, but not all transfers are created equal. We looked into a popular option offered by Tureando, hoping to find out whether this private shuttle truly delivers on its promises.
What we love about this service: it’s budget-friendly at just $17 per person, offers a private, air-conditioned vehicle, and includes the airport/departure tax—no hidden fees here. The convenience of booking ahead and having a dedicated driver waiting right outside your terminal is another plus.
One potential drawback: the service does not have vehicles equipped with ramps, which can be a serious issue for travelers with mobility challenges. This was highlighted by a recent review, where a passenger with a handicap was unable to board because no ramp was available.
This transfer service is best suited for travelers seeking an economical, straightforward way to get from Cancun Airport to their hotel, particularly if mobility isn’t an issue. It’s also appealing for those who appreciate the simplicity of private transportation versus shared shuttles or taxis.
Good To Know

- Affordable pricing: at $17 per person, this service is hard to beat for budget-conscious travelers.
- Private and direct: only your group will be in the vehicle, ensuring a personalized experience.
- Convenient meeting point: staff wait just outside the airport terminal with a clear sign, making it easy to locate.
- Limited accessibility: vehicles lack ramps, so travelers with mobility issues may face challenges.
- Quick journey: the transfer usually takes between 15 to 30 minutes, depending on traffic and hotel location.
- Booking flexibility: free cancellation is available if you cancel at least 24 hours in advance.
What to Expect from the Cancun Airport Private Transfer

Starting right at the airport, this private transfer service aims to make your arrival smooth and hassle-free. Once your flight lands, you’ll pass through customs and immigration—an often overlooked part of the experience. Afterward, head towards the designated meeting area where a staff member from Tureando will be waiting outside the terminal with a sign bearing their logo.
Arrival and Meet & Greet
The moment you step outside, you’ll see a representative standing ready to help. Given the recent review highlighting issues with accessibility, it’s always wise to confirm your needs beforehand. The staff’s primary role is to escort you to the vehicle, which is an air-conditioned, private transport designed solely for your group.
The Vehicle and Comfort
The vehicle is described as air-conditioned, which is a real plus given the hot, humid climate of Cancun. While the exact type of vehicle isn’t specified, travelers can generally expect a clean, comfortable ride suitable for the short journey to the hotel. Since the trip takes roughly 15 to 30 minutes, the vehicle’s comfort can set the tone for a relaxed start to your vacation.
Travel Time and Routes
Depending on your hotel’s location within Cancun’s hotel zone, the transfer duration can vary slightly. Traffic congestion can sometimes extend the trip, but generally, it’s a quick and direct route. The service’s efficiency is designed to avoid the chaos of hailing a taxi or waiting for shared shuttles.
Prefer private tours? More Cancun exclusive experiences we've written about
What’s Included and What’s Not

Included in the $17 per person fee are the private transportation, an air-conditioned vehicle, and the airport/departure tax, ensuring no surprise costs at the end. This makes it a transparent option for travelers who want to budget in advance.
However, extras like bottled water, snacks, or alcoholic beverages are not included. If you’re arriving after a long flight, you might want to bring your own refreshments—just be aware that the vehicle won’t supply them.
Booking and Cancellation
Booking is straightforward and can be done well in advance, often about 17 days before your arrival. The process guarantees a driver waiting for you, reducing the stress of navigating unfamiliar airports.
The cancellation policy is flexible—free if canceled at least 24 hours beforehand. This gives you peace of mind, especially if your plans change unexpectedly.
Authentic Experiences and Practical Insights

While the core service is simple, the recent review offers a valuable insight: accessibility can be a concern. If you travel with someone who has mobility challenges, it’s crucial to communicate this clearly before booking. The lack of ramps could turn a comfortable journey into an embarrassing ordeal, as one traveler experienced.
Another point to keep in mind is the limited scope of the service. The provider does not mention additional amenities like bottled water or snacks, so travelers looking for extra comfort may need to prepare accordingly.
Who Should Consider This Transfer?

This service is ideal for solo travelers, couples, or small groups on a budget who prioritize direct, private transport without frills. If your hotel is located within Cancun’s hotel zone, the journey will be quick and straightforward.
However, if you or someone in your group has special accessibility needs, this might not be the best choice unless alternative arrangements are made. The service’s lack of ramps could lead to significant inconvenience or humiliation, as noted in the review.
More tours and activities we've covered in Cancun
- Transfer in Luxury Mercedes Benz Minivan
- Private Limo Transfer to Tulum From Cancun Airport
- Horseback Riding in Cancún With ATV, Ziplines,Cenote, Lunch & Transfer Included
- Private Transfer Round Cancun Airport -Playa Del Carmen – Airport.
- Cancun: Private Airport Transfer With Free Wi-Fi
- Cancun Airport Private Arrival or Round-Trip Transfer: up to 7
Final Thoughts: Is It Worth It?

For the price, this Cancun airport transfer offers a simple, private, and reliable way to start your vacation. The key benefits are the ease of booking, the private nature of the ride, and the cost-effectiveness, especially compared with taxis or larger shuttle services.
Nevertheless, travelers should be aware of the accessibility limitations. For those without mobility issues, this service provides a practical option that balances convenience and affordability. It’s best suited for travelers who value privacy and a hassle-free start but don’t need extra amenities or special accommodations.
To sum it up, if you’re looking for a quick, private transfer at a budget price and your group can manage the stairs, this could be a good fit. Just be sure to clarify any special needs beforehand and plan for some flexibility in your timing.
Frequently Asked Questions

Does this transfer include a meet and greet service outside the airport?
Yes, a company representative will be waiting just outside your arrival terminal with a sign displaying the logo, ready to assist you.
What’s the approximate duration of the transfer?
The journey typically lasts between 15 and 30 minutes, depending on your hotel’s location and traffic conditions.
Are there any additional costs I should be aware of?
All included costs are covered in the price—private transportation, air-conditioned vehicle, and airport/departure tax. Extras like snacks or bottled water are not included.
Can I cancel this transfer and get a refund?
Yes, cancellations are free if made at least 24 hours before your scheduled pickup. Cancellations within 24 hours are not refunded.
Is this service suitable for travelers with mobility challenges?
Based on recent reviews, the vehicles do not have ramps, so travelers with mobility issues should consider alternative options or communicate their needs clearly beforehand.
How do I know I will be picked up on time?
Once you book, the company guarantees the driver will be waiting outside the airport with a sign. Just look for the logo and give yourself a few extra minutes on arrival to avoid any stress.
In summary, this Cancun airport private transfer provides an affordable, private, and straightforward way to start your trip. While it’s a solid choice for many, travelers with special accessibility needs should weigh their options carefully. With careful planning, it can set the tone for a smooth and enjoyable vacation in Mexico’s vibrant Cancun hotel zone.
More Private Drivers in Cancun
- Cancun Private Driver
- Luxury Airport Transfer: Cancun, Tulum, Playa del Carmen One-Way
- One way Transfer from Hotels to Cancun International Airport
- Akumal One Way Or Roundtrip Private Transfer
- Private Transfer Cancun Airport CUN to Puerto Juarez by Minivan or Minibus
- Super Combo ATV in Cancun with Zipline, Snorkel, Cenote, transfer
More Private Tours in Cancun
- Cancun Private Driver
- Private Vacation Photography Session with Local Photographer in Cancun
- 7hrs/60ft Luxury Catamaran Private Charter Cancun to Isla Mujeres
- 7hrs 42ft Luxury Catamaran Private Charter Cancun to Isla Mujeres
- Cancún Private Catamaran to Isla Mujeres with Snorkeling & Lunch
- Airport Transfers to Costa Mujeres – Private van (ROUND TRIP) FLAT RATE
More Tour Reviews in Cancun
Looking for something different? Other Cancun activities we've written about
- Cancun Private Driver
- Half Day Cenotes Tour
- Unforgettable Tour Holbox 2 Islands & Cenote Yalahau from Cancún
- Tulum & Dolphin Connection from Cancun
- 3 adrenaline activities Atvs Zipline and a swim experience in a cenote
- 4 activities in 1 Horse Riding, ATV Shared, Cenote & Ziplines from Cancún
- 3 Islands Snorkel on boat, Isla Blanca, Contoy, Mujeres
- Yacht experience in Cancun: cruise, swim and sunset views
- Chichén Itzá, Cenote Suytún & Cenote Ik-kil Expedition
- Casa Tortugas cenotes, Tulum Mayan site and Madre Naturaleza tour
- Hands-On Cooking Class in Cancun: Drink & Cook Authentic Dishes
- Basic Mayan Tour – Tulum Ruins, Coba, Cenote from Cancun
