During our latest visit to Matsumoto, we discovered this delightful inn tucked away just over 2 miles from the train station. The spotless rooms come equipped with all the modern comforts – from air conditioning to kitchenettes – while the attentive staff consistently goes above and beyond to help guests.
The main drawback is the distance from the train station, which might be challenging for travelers with heavy luggage or those preferring to be in the heart of downtown. Plus, the cafe portion closes relatively early, limiting evening dining options on-site.
However, this peaceful retreat shines for independent travelers who don’t mind being slightly removed from the bustle of central Matsumoto. It’s especially well-suited for those planning to visit the nearby Japan Ukiyo-e Museum or looking to explore Matsumoto Castle without the premium prices of downtown accommodations. With its free parking, reliable WiFi, and well-equipped rooms, it’s perfect for self-sufficient travelers who appreciate a quieter, residential setting and don’t mind a short bus ride or drive to main attractions.
This hotel was selected for our top 26 hotel picks in Matsumoto.
Good To Know
- Cafe&Stay CASTANA is a highly-rated inn located in Matsumoto, Nagano, with easy access to local attractions and amenities.
- The inn offers a range of modern amenities, including free Wi-Fi, private parking, and air-conditioned rooms with essential comforts.
- Guests praise the exceptional service, cleanliness, and comfort of the inn, along with the convenient location and complimentary breakfast options.
- The inn follows standard check-in and check-out policies, with additional rules regarding children, pets, and payment methods.
- The inn is accessible for all guests, with ground-floor access and safety features such as fire extinguishers, CCTV, and 24-hour security.
Overview and Location
cafe&stay CASTANA is an inn located in Nagano, Matsumoto, just 2.1 miles from Matsumoto Station.
Rated 9.4 based on 141 reviews, this property is highly popular, especially for its convenient location.
It’s situated 3.8 miles from The Japan Ukiyo-e Museum, 2.4 miles from Matsumoto Castle, and 6.8 miles from Matsumoto Airport.
Guests appreciate the inn’s proximity to the supermarket and dining options.
With a rating of 8.8 for location, cafe&stay CASTANA offers a comfortable and accessible stay in the Nagano region.
Amenities and Services
The property offers a range of amenities and services to enhance guest comfort.
Visitors can enjoy complimentary WiFi throughout the inn and free private parking on-site. Both family rooms and non-smoking rooms are available to accommodate different preferences.
Guests can start their day with breakfast options, including a coffee house and snack bar. The inn also provides a shuttle service to nearby locations, ensuring convenient transportation.
Each air-conditioned room is equipped with a desk, electric kettle, fridge, microwave, safety deposit box, flat-screen TV, and private bathroom, catering to the needs of modern travelers.
Guest Reviews
Guests have consistently praised the inn’s exceptional service and attention to detail. Based on over 141 reviews, cafe&stay CASTANA has earned an impressive 9.4 rating.
Highlights of the guest experience include:
- Friendly and helpful staff, with a 9.9 rating for their service.
- Spacious and immaculately clean rooms, earning a 9.7 cleanliness score.
- Thoughtful room decor and amenities that contribute to a 9.8 comfort rating.
Guests appreciate the inn’s convenient location, free shuttle service, and complimentary snacks and fresh coffee in the mornings.
House Rules and Policies
As with most accommodations, cafe&stay CASTANA has specific house rules and policies in place. Guests will need to check-in between 3:00 PM and 7:00 PM and check-out by 10:00 AM. Photo ID and a credit card are required at check-in. Cancellation policies vary by accommodation type. Children of all ages are welcome, but cribs and extra beds are unavailable. Pets are not allowed, and cash payments are not accepted.
| House Rules | Policies |
|---|---|
| Check-in: 3:00 PM – 7:00 PM | Cancellation policies vary |
| Check-out: Until 10:00 AM | No cash payments accepted |
| Identification required | Pets not allowed |
Accessibility and Languages
Located on the ground floor, the entire unit at cafe&stay CASTANA is accessible.
The property features several safety measures, including fire extinguishers, CCTV, smoke alarms, and 24-hour security.
For guests who prefer to communicate in languages other than Japanese, the inn’s staff is proficient in English and Korean.
The accessibility and language options at cafe&stay CASTANA include:
- Ground-floor units for easy access.
- English and Korean-speaking staff to accommodate international guests.
- Safety features like fire alarms and security cameras to ensure a secure stay.
Safety Features
Ensuring the safety and security of guests, cafe&stay CASTANA is equipped with a range of safety features. This includes fire extinguishers, CCTV surveillance, and smoke alarms throughout the property.
The inn also boasts 24-hour security, providing a safe and reliable environment for all visitors. Plus, the entire unit is located on the ground floor, ensuring easy access and mobility for all guests.
With these robust safety measures in place, cafe&stay CASTANA prioritizes the well-being of its patrons, delivering a secure and comfortable stay in the heart of Matsumoto.
Dining and Refreshments
Guests at cafe&stay CASTANA can start their day with a delicious breakfast, served either in the cozy cafe or conveniently in their rooms.
The property offers a range of breakfast options, including:
- Freshly brewed coffee and tea, perfect for sipping while enjoying the morning.
- A selection of pastries, baked goods, and light snacks to fuel the day.
- Hearty dishes made with local ingredients, providing a satisfying start to the morning.
Throughout the day, the on-site snack bar and coffee house offer a variety of refreshments and light bites, ensuring guests can recharge and refuel as needed.
Getting There and Exploring
Getting to cafe&stay CASTANA is a breeze, as the property is situated just 2.1 miles from Matsumoto Station. Guests can easily reach the inn by taking a short 10-minute shuttle ride or a pleasant 25-minute walk.
For those arriving by air, the inn is conveniently located 6.8 miles from Matsumoto Airport.
The property’s central location also allows guests to explore popular attractions nearby, including The Japan Ukiyo-e Museum (3.8 miles) and the iconic Matsumoto Castle (2.4 miles).
With its free shuttle service and proximity to public transportation, cafe&stay CASTANA makes it simple for guests to discover the best of Nagano during their stay.
Frequently Asked Questions
Is There a Washing Machine or Laundry Service Available?
The information provided doesn’t mention any washing machine or laundry service available on-site. However, guests can inquire with the friendly staff about nearby laundromat options or other local services that may be able to assist with their laundry needs.
What Are the Common Courtesies Expected of Guests?
Guests are expected to be respectful of the property and other guests. This includes keeping noise levels down, properly disposing of waste, and observing check-in/check-out times. Smoking is prohibited, and pets are not allowed on the premises.
Are There Any Nearby Tourist Attractions or Activities?
The inn is located near several popular tourist attractions, including Matsumoto Castle, The Japan Ukiyo-e Museum, and Matsumoto Airport. Guests can easily explore the area using the complimentary shuttle service provided by the inn.
Can I Store My Luggage Before Check-In or After Check-Out?
The inn provides luggage storage before check-in and after check-out. Guests can drop off or pick up their belongings outside the standard room occupancy times to maximize their exploration of the local area.
Is There a Fitness Center or Gym on the Property?
No, the property doesn’t have a fitness center or gym. The inn focuses on providing comfortable accommodations, free WiFi, and shuttle service to nearby locations rather than specialized fitness amenities.
The Sum Up
Cafe&Stay CASTANA offers a tranquil and authentic Japanese experience in the heart of Nagano. With its cozy accommodations, charming cafe, and dedicated staff, it’s no wonder this inn has become a favorite among travelers. Whether you’re exploring the local sights or seeking a peaceful retreat, Cafe&Stay CASTANA provides the perfect home-away-from-home.