In our review, we found this eco-friendly hotel on Bournemouth’s West Cliff to be a solid choice for travelers seeking comfort and sustainability. The indoor pool, spa, and British brasserie add a touch of luxury, while green initiatives like energy-saving appliances show a commitment to the environment.
Rooms range from cozy doubles to spacious suites, all decked out with modern perks.
Now, for the nitty-gritty: Some guests might find the West Cliff location a bit far from the beach action. Also, while the staff is friendly, service can be slow during busy periods.
That said, this hotel is a great fit for eco-conscious travelers, spa enthusiasts, and those who prefer a quieter spot away from the main tourist hustle.
It’s also convenient for train travelers, being close to the station. If you’re looking for a peaceful base to explore Bournemouth without sacrificing creature comforts, this place fits the bill.
Good To Know

- The hotel is located in the West Cliff area of Bournemouth, offering easy access to the town center, shops, and beaches.
- It holds a sustainability certification and implements eco-friendly practices, such as using LED lighting and water-saving fixtures.
- The hotel features a variety of dining options, including a brasserie serving British cuisine, a gin bar, and afternoon tea service.
- Guests can enjoy the hotel’s spa and wellness facilities, including an indoor swimming pool, hot tub, gym, steam room, and sauna.
- The hotel offers various room types, including standard, superior, and executive rooms, all equipped with essential amenities and access to the fitness center.
Hotel Overview

Situated in the picturesque West Cliff area of Bournemouth, the Best Western Plus The Connaught Hotel and Spa offers a comfortable stay for travelers.
Rated 7.8/10 based on 2,106 reviews, the hotel has a sustainability certification. Guests can enjoy an indoor swimming pool, a rejuvenating spa, and a brasserie serving British cuisine.
The hotel’s amenities include a gin bar, free WiFi, private parking, and meeting facilities. With high ratings for staff, cleanliness, comfort, and facilities, the hotel is popular among couples seeking a relaxing getaway.
Guests can choose from various room types, including standard and executive doubles, twins, and suites.
Sustainability and Eco-Friendliness

The Best Western Plus The Connaught Hotel and Spa proudly holds a sustainability certification, demonstrating its commitment to environmentally-friendly practices. The hotel has implemented various green initiatives to reduce its carbon footprint and promote sustainability.
| Area | Initiative |
|---|---|
| Energy | LED lighting, energy-efficient appliances |
| Water | Water-saving faucets and showerheads |
| Waste | Recycling program, composting for food waste |
| Procurement | Local and sustainable sourcing for food and supplies |
These efforts contribute to the hotel’s goal of minimizing its environmental impact and providing a sustainable stay for its guests.
Dining Options

The Best Western Plus The Connaught Hotel and Spa offers an array of dining options to cater to the diverse tastes of its guests.
The on-site Connaught Brasserie serves British cuisine, with vegetarian, vegan, and gluten-free choices available. Guests can also enjoy:
- A wide selection of over 100 different gins at the hotel’s Gin Bar.
- Afternoon tea, featuring a variety of teas, scones, and pastries.
- Room service, allowing guests to dine in the comfort of their own room.
- Packed lunches, perfect for those on the go or exploring the local area.
Whether looking for a casual bite or a more formal dining experience, the hotel has something to satisfy every palate.
Spa and Wellness Facilities

The Best Western Plus The Connaught Hotel and Spa boasts a comprehensive spa and wellness facility for guests to indulge in. The hotel’s state-of-the-art spa features an indoor swimming pool, hot tub, gym, steam room, and sauna. Guests can also enjoy a range of rejuvenating treatments at the on-site treatment suites. The spa’s key amenities are summarized in the table below:
| Amenity | Details |
|---|---|
| Indoor Pool | Heated, perfect for swimming laps or relaxing |
| Hot Tub | Soothing hydrotherapy to unwind |
| Gym | Well-equipped fitness center |
| Steam Room | Detoxifying and rejuvenating experience |
| Sauna | Promotes circulation and relaxation |
Room Types and Amenities

Best Western Plus The Connaught Hotel and Spa offers a range of room types to accommodate different guest needs.
The hotel features:
- Standard Double Rooms with comfortable beds and essential amenities.
- Superior Double Rooms with additional space and upgraded furnishings.
- Standard Twin Rooms perfect for guests traveling together.
- Executive Double Rooms and Suites with premium features like balconies.
All rooms come equipped with a tea/coffee maker, and the hotel provides free Wi-Fi and a fitness center.
Guests can also enjoy the on-site restaurant, Gin Bar, and the extensive spa facilities, including an indoor pool, hot tub, and treatment suites.
Guest Experience and Reviews
Guests at Best Western Plus The Connaught Hotel and Spa have consistently praised the hotel, awarding it high ratings across various aspects.
The hotel’s staff has received an impressive 8.9 rating, with guests highlighting their friendliness. Cleanliness, rated at 8.3, and comfort, at 8.2, have also been standout features.
The hotel’s facilities, including the spa and fitness center, have received an 8.1 rating. Travelers have particularly appreciated the hotel’s location, giving it an 8.7 rating.
On top of that, the quality of the breakfast has been a source of positive feedback. The hotel is especially popular among couples, who’ve given it an 8.6 rating for two-person trips.
Policies and Accessibility

At Best Western Plus The Connaught Hotel and Spa, check-in time is 3:00 PM, while check-out is at 11:00 AM.
Children of all ages are welcome, and cribs are available upon request. However, pets aren’t allowed on the premises.
Guests will need to pay the full amount upon arrival, and cancellation policies vary depending on the room type.
The key policies include:
- Check-in: 3:00 PM, Check-out: 11:00 AM
- Children welcome, cribs available on request
- Pets not allowed
- Full payment required on arrival, cancellation policies vary
Location and Directions

The Best Western Plus The Connaught Hotel and Spa is conveniently located in the West Cliff area of Bournemouth, just a short distance from the city center.
Situated at 30 West Hill Road, the hotel is easily accessible by both road and public transportation. Guests can take a 10-minute walk to reach the vibrant town center and its array of shops, restaurants, and the beautiful sandy beaches.
The hotel is also just a 5-minute walk from the Bournemouth West Cliff Railway Station, providing direct connections to various destinations.
With its prime location, the Best Western Plus The Connaught Hotel and Spa offers an ideal base for exploring the charming seaside town of Bournemouth.
Questions About Staying Here
Is There a Shuttle Service to the Hotel?
The hotel does not offer a shuttle service. Guests will need to make their own arrangements for transportation to the hotel, such as taking a taxi, Uber, or public transportation.
Are There Any Discounts or Packages Available?
The hotel offers various packages and discounts to guests, including spa packages, dining offers, and seasonal promotions. Guests can check the hotel’s website or contact the front desk for details on the current deals available.
Can I Request Early Check-In or Late Check-Out?
The hotel may be able to accommodate early check-in or late check-out requests, but this is subject to availability and will likely incur additional fees. Guests should contact the hotel directly to inquire about these options.
Is There a Laundry Service at the Hotel?
The hotel offers a laundry service for guests’ convenience. Guests can inquire about the service and pricing at the front desk. The service is available for an additional fee.
What Is the Dress Code for the Restaurant and Bar?
The dress code for the restaurant and bar is generally casual. Guests are welcome to wear smart casual attire, though formal wear is not required. The focus is on comfort and enjoying the dining experience.
Worth The Stay
The Best Western Plus The Connaught Hotel and Spa offers a luxurious and eco-conscious experience in Bournemouth’s West Cliff area. With stunning sea views, an array of amenities, and a focus on sustainability, this 4-star hotel caters to both leisure and business travelers. Whether guests seek relaxation or productivity, the Connaught Hotel’s blend of comfort, convenience, and environmental responsibility makes it an ideal choice for a stay in Bournemouth.
