Arbour Spa at Arbour Hotel and Residence in Pattaya

Arbour Spa pairs a massage with the convenience of a hotel address in central Pattaya. You can choose a straightforward Thai massage or book a longer treatment, with options ranging from aromatherapy to hot stone work. The 23rd-floor setting gives the spa a clear identity, though the available details do not promise a particular view or describe the treatment rooms.

I like the range of treatment lengths and styles, so you can fit in a one-hour session or make a longer spa visit part of the day. I also like that tea, a towel, slippers, and a bathrobe are included, small comforts that make it easier to settle in. One thing to plan around: arrive 15 minutes early, because a late arrival can cut into your appointment, and more than 15 minutes late means cancellation without a refund.

Key points before you book

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• The spa is on floor 23: Find it at Arbour Hotel and Residence, 99/10 M.9 Pattaya 3rd Road.
• The menu covers several massage styles: Options include Thai, aromatherapy, sports, hot stone, signature, and Thai Classic massages.
• You can choose a short or long appointment: Treatments range from 60 minutes to 180 minutes, depending on the package.
• The Thai massage includes stretching and pressure point therapy: It is a dry massage, with tea, towel, slippers, and bathrobe included.
• The facilities are a strong point: One available assessment specifically praised the facilities as excellent and the experience as comfortable.
• Plan your arrival carefully: Come 15 minutes before your scheduled time. A late appointment may be shortened or cancelled.

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A hotel spa above Pattaya’s streets

Arbour Spa is located on the 23rd floor of Arbour Hotel and Residence, at 99/10 M.9 Pattaya 3rd Road in Nongprue, Banglamung. The address places the spa inside a hotel rather than in a street-front massage shop, which may suit you if you want a more contained, hotel-based visit.

The floor number tells you where to go, but it does not guarantee a view or a specific room layout. There is no detailed description of the decor, facilities beyond the general praise, or what you may see from the treatment area. I would book for the massage choices and hotel setting, rather than assume that a rooftop panorama is part of the deal.

A private car or local taxi is the recommended way to reach the hotel. If you are already staying nearby, check your route and arrival time before setting off. Pattaya traffic can make a short distance take longer than expected, and this is one appointment where arriving early matters.

Choosing a treatment that suits your day

The menu has options for different budgets and time frames. Thai massage is offered in 60-, 90-, and 120-minute sessions, while aromatherapy massage has the same duration choices. Sports massage and hot stone massage begin at 90 minutes, so they call for a longer slot and a larger spend.

There are also more involved choices. Signature massage and Thai Classic massage each come in 90- or 120-minute formats. Aromatherapy massage combined with foot massage and Thai Beauty Ritual are both two-hour options. Thai Essence also lasts 120 minutes, while Peace of Mind takes 150 minutes and Perfect Energizer runs for a full 180 minutes.

That range lets you make the visit fit your plans. A 60-minute treatment works if you want a defined pause in a busy day. A two- or three-hour package takes more of your schedule, but may make sense if you want the spa visit to be the main event rather than a quick stop between activities.

The available details describe the Thai massage as a dry treatment with stretching and pressure point therapy. That gives you a useful sense of its approach, but not a full account of technique or intensity. If you have preferences or physical concerns, tell the operator before treatment and ask whether the chosen massage is suitable for you.

What the appointment includes

Tea, a towel, slippers, and a bathrobe are included. These are practical touches rather than major extras, but they help make the visit feel like a spa appointment instead of simply a massage booked on the go. The supplied details do not explain whether tea is served before or after treatment, so treat it as an included amenity rather than a set part of the schedule.

The listed treatment information centers on dry massage, stretching, and pressure point therapy. Do not assume that every package uses the same techniques: the menu includes several styles, and the specific treatment you choose should guide what you expect. For instance, an aromatherapy or hot stone booking is a different selection from the Thai massage option described in detail.

A short review of the facilities rated the experience four out of five and praised the comfortable setting. That is a positive sign if a calm, well-kept environment matters to you. It is still a small sample, so I would not treat one favorable assessment as proof that every visit or treatment will feel identical.

What the prices tell you about value

The advertised starting prices need a little care. The general price is shown from US$26.40, while the Thai massage menu begins at US$24.00. Other listed starting prices run from US$29.35 for aromatherapy massage to US$80.05 for the 180-minute Perfect Energizer package.

Here are the stated starting prices for the main choices:

• Thai massage, 60, 90, or 120 minutes: from US$24.00
• Aromatherapy massage, 60, 90, or 120 minutes: from US$29.35
• Sports massage, 90 or 120 minutes: from US$42.69
• Hot stone massage, 90 or 120 minutes: from US$53.35
• Signature massage or Thai Classic massage, 90 or 120 minutes: from US$42.69
• Aromatherapy massage with foot massage or Thai Beauty Ritual, 120 minutes: from US$53.35
• Thai Essence, 120 minutes: from US$66.69
• Peace of Mind, 150 minutes: from US$72.05
• Perfect Energizer, 180 minutes: from US$80.05

These are starting figures, not a promise that every duration costs the same. The different headline and package starting prices also mean you should check the exact option, duration, and final amount before paying. The value question is less about picking the cheapest figure and more about choosing the treatment length you will actually use. A short Thai session costs less and takes less time; the longer packages add a substantial block of spa time and a higher price.

Tea and basic spa clothing are part of the package, while other personal expenses are not. If you are comparing this with another Pattaya spa, compare the treatment duration and type as well as the price. A 60-minute Thai massage and a 120-minute ritual are not like-for-like choices.

Timing, arrival, and health considerations

The spa is open daily from noon until 9 p.m., with last admission at 7 p.m. Your voucher is valid only for the date and time specified, so make sure the appointment suits your plans before you book. You can present the voucher from the Klook app.

Arrive 15 minutes before your scheduled treatment. If you are late without notice, the appointment may be shortened; if you are more than 15 minutes late, it will be cancelled. Late arrivals and no-shows are not refundable, so allow a buffer for the taxi ride rather than trying to arrive at the last minute.

The treatment is not recommended for children aged 0 to 15, women more than one month pregnant, or people with health conditions. You are responsible for telling the operator about any special health concerns, and the operator does not accept responsibility for adverse effects that may arise from a treatment. If you are unsure whether massage is appropriate for you, ask a medical professional before booking.

You can receive confirmation within minutes. If it does not appear, contact customer support. The cancellation terms allow a full refund if you cancel at least 24 hours before the activity date, using local destination time. Check that cutoff against your schedule, especially if your plans in Pattaya may shift.

Who should book Arbour Spa?

I would consider Arbour Spa if you want a hotel-based massage appointment, appreciate having several treatment styles to choose from, and can plan your arrival with care. The 60-minute Thai option is a practical starting point; the longer treatments suit someone who wants to set aside a bigger part of the day for the spa.

It may be less suitable if you need a treatment designed around a particular medical condition, are more than one month pregnant, or are booking for a child aged 15 or younger. The safety guidance is clear, and health conditions should be disclosed to the operator before the appointment.

My recommendation is to book after choosing a specific treatment and duration, not just the lowest advertised price. If the hotel setting, included basics, and treatment menu fit what you want, this looks like a comfortable way to build a massage into your Pattaya stay. Just confirm the final price and leave enough time to reach the 23rd floor before your appointment.

FAQ

Where is Arbour Spa?

It is on the 23rd floor of Arbour Hotel and Residence at 99/10 M.9 Pattaya 3rd Road, Tambol Nongprue, Amphur Banglamung, Chon Buri 20150, Thailand.

What are the spa’s opening hours?

Arbour Spa is open Monday through Sunday from 12:00 p.m. to 9:00 p.m. Last admission is at 7:00 p.m.

How early should I arrive?

Arrive 15 minutes before your scheduled activity time. A late arrival may shorten your appointment, and arriving more than 15 minutes late results in cancellation.

What should I bring to present my booking?

Present your voucher from the Klook app.

What is included with the Thai massage?

The listed inclusions are tea, a towel, slippers, a bathrobe, and a dry massage with stretching and pressure point therapy. Other personal expenses are not included.

How long do the treatments last?

Options range from 60 minutes to 180 minutes, depending on the package. Thai massage and aromatherapy massage are offered in 60-, 90-, and 120-minute sessions.

Who is advised not to take part?

The treatment is not recommended for children aged 0 to 15, women more than one month pregnant, or anyone with health conditions. You should tell the operator about any special health conditions.

Can I cancel for a refund?

A full refund is available if you cancel at least 24 hours before the activity date, using local destination time. Latecomers and no-shows cannot be refunded.