Travelers seeking a convenient and picturesque mode of transportation between Ao Nang in Krabi and Phuket will find the Ao Nang Krabi To Phuket Town or Phuket Beaches ferry service to be a suitable option. This ferry service, which operates between Ao Nang Pier and Rassada Pier in Phuket, offers a hassle-free journey with stunning coastal views.
But there’s more to discover about this ferry service, from the pickup locations and schedule to important information for travelers, cancellation policies, and customer reviews.
So, let’s explore the details and uncover why this ferry service is worth considering for your journey.
Good To Know

- Ferry service is available from Ao Nang Pier to Rassada Pier in Phuket, providing transportation between the two destinations.
- Free pickup by air-conditioned van is offered from hotels in Tub Kaek, Klong Muang, Ao Nam Mao, Ao Nang, and Krabi Town to Ao Nang Pier, making it convenient for travelers to reach the departure point.
- Ferry pickup is also available at Railay Beach, providing an additional option for travelers staying in that area.
- It is important for travelers to arrive in the hotel lobby 15 minutes before the scheduled departure time and to contact the local service provider to verify the exact pickup time.
Ferry Service Details

The ferry service from Ao Nang Pier to Rassada Pier in Phuket offers convenient transportation for travelers. With various ferry schedule options, passengers can choose the departure time that suits their needs. This allows for flexibility in planning their journey.
The ferry service provides an alternative mode of transportation to reach Phuket, avoiding the need for long drives or expensive flights. It offers a scenic and enjoyable way to travel, allowing passengers to relax and take in the beautiful views of the Andaman Sea.
The ferry service also provides pickup options from hotels in Tub Kaek, Klong Muang, Ao Nam Mao, Ao Nang, and Krabi Town, making it even more convenient for travelers.
Find more activities and experiences we've covered in Krabi.
Pickup Locations and Schedule
Continuing with the details of the ferry service, let’s now explore the pickup locations and schedule for the journey from Ao Nang Pier to Rassada Pier in Phuket. Passengers can enjoy the convenience of free pickup by air-conditioned van from hotels in Tub Kaek, Klong Muang, Ao Nam Mao, Ao Nang, and Krabi Town to Ao Nang Pier. Plus, there is also a ferry pickup available at Railay Beach. Hotel pickups will commence prior to the scheduled departure time, but it is advisable to contact the local service provider to verify the exact pickup time. Below is a table that presents the ferry schedule:
| Departure Time | Arrival Time |
|---|---|
| 9:00 AM | 11:30 AM |
| 12:30 PM | 3:00 PM |
| 3:30 PM | 6:00 PM |
| 6:30 PM | 9:00 PM |
| 9:30 PM | 12:00 AM |
Passengers are advised to arrive in the hotel lobby 15 minutes before the scheduled departure time.
Important Information for Travelers

Passengers should take note of some important information before embarking on the ferry journey from Ao Nang Pier to Rassada Pier in Phuket. Here are some safety precautions and travel tips to keep in mind:
Safety Precautions:
- Pay attention to safety instructions provided by the ferry staff.
- Wear a life jacket during the journey, especially if you’re not a strong swimmer.
- Stay seated and hold onto handrails in case of rough sea conditions.
- Keep an eye on your belongings and secure them properly.
Travel Tips:
- Arrive at the pier early to ensure a smooth check-in process.
- Carry essential items like sunscreen, hats, and water for the journey.
- Check the weather forecast before traveling to be prepared for any changes.
- Keep important documents and valuables in a waterproof bag.
Cancellation Policy and Refunds

Passengers should familiarize themselves with the cancellation policy and refund options before booking the ferry service from Ao Nang Pier to Phuket. The cancellation policy allows for a full refund if the cancellation is made at least 24 hours before the scheduled start time. However, if the cancellation is made less than 24 hours before the start time, no refund will be given. It is important to note that changes made less than 24 hours before the start time will not be accepted. In cases where the tour is postponed or cancelled due to bad weather or sea conditions, customers will be offered the option of a different date or a full refund. It is also worth considering the impact of weather conditions on the ferry service and the overall customer service quality provided by the operator.
Cancellation Policy and Refunds:
| Cancellation Time | Refund Options |
|---|---|
| At least 24 hours before | Full refund |
| Less than 24 hours before | No refund |
| Less than 24 hours before | Changes not accepted |
| Due to bad weather or sea | Different date or full refund offered |
Passengers should take note of these policies and options to ensure a smooth booking experience and to have a clear understanding of the refund process in case of any changes or cancellations.
Reviews and Feedback From Customers

Based on the reviews and feedback from customers, it’s evident that there are mixed opinions about the ferry service from Ao Nang Pier to Phuket.
Here are some key points to consider:
Customer satisfaction: While some customers expressed satisfaction with the advertised experience, others were disappointed with the booking process and lack of helpful staff.
Improvements needed: Several customers mentioned confusion during the booking process, highlighting the need for clearer instructions and better communication. Plus, some customers felt that the transportation arrangements were disorganized and could be improved.
Varied ratings: The reviews included a range of ratings from 1 star to 5 stars, indicating a diverse range of experiences.
Limited information: With only two reviews available, it’s important to consider these opinions in the context of a small sample size.
Assistance and Support From Viator Help Center

The Viator Help Center is available to provide assistance and support for customers who’ve questions or concerns regarding their ferry service from Ao Nang Pier to Phuket. Customers can reach out to the Viator Help Center for any booking assistance, service inquiries, or general customer support related to their ferry journey.
Whether it’s about the pickup arrangements, departure times, or any other aspect of the service, the Viator Help Center is there to help. They’re dedicated to ensuring a smooth and hassle-free experience for their customers.
Pricing and Terms & Conditions

After addressing any concerns or inquiries through the Viator Help Center, it’s important for customers to familiarize themselves with the pricing and terms & conditions for the ferry service from Ao Nang Pier to Phuket. Here are the key details to know:
Cancellation Policy:
- Full refund for cancellations made at least 24 hours before start time.
- No refund for cancellations made less than 24 hours before start time.
- Changes made less than 24 hours before start time won’t be accepted.
- Weather-related cancellations offer a different date or full refund.
Customer Reviews:
- Overall rating of 3.0 based on 2 reviews from Viator and Tripadvisor.
- Reviews include ratings ranging from 1 to 5 stars.
- Negative reviews mentioned booking confusion and unhelpful staff.
- Positive review highlighted the advertised experience but mentioned disorganized transport.
It is advised to thoroughly review the terms & conditions and consider customer reviews before booking the ferry service.
Common Questions

Are There Any Restrictions on Luggage Size or Weight for the Ferry Service From Ao Nang Krabi to Phuket Town or Phuket Beaches?
There are no specific restrictions mentioned for luggage size or weight for the ferry service. However, it is advisable to contact the local service provider to verify any specific guidelines or requirements.
Can I Bring My Pet on the Ferry From Ao Nang Krabi to Phuket Town or Phuket Beaches?
Pets are not allowed on the ferry from Ao Nang Krabi to Phuket Town or Phuket Beaches. However, there are pet-friendly accommodations available in Phuket for those traveling with their furry friends.
Is There a Restroom on Board the Ferry?
Yes, there are restroom facilities on board the ferry. Passengers can use the available amenities during the journey.
Are There Any Food or Beverage Options Available on the Ferry?
Yes, there are food and beverage options available on the ferry. Passengers can purchase snacks and drinks during the journey to satisfy their hunger and thirst.
Can I Bring My Bicycle on the Ferry From Ao Nang Krabi to Phuket Town or Phuket Beaches?
Yes, you can bring your bicycle on the ferry from Ao Nang Krabi to Phuket Town or Phuket Beaches. However, it is important to note that there may be restrictions on bringing oversized luggage or pets.
The Sum Up
To sum it up, the ferry service from Ao Nang Krabi to Phuket Town or Phuket Beaches provides travelers with a convenient and scenic way to travel between these popular destinations.
With complimentary pickups from various locations and a smooth journey, it offers a hassle-free transportation option.
While cancellations and changes are subject to policies, overall, this ferry service is a reliable choice for exploring the beauty of Krabi and Phuket.
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