Perched along Kushiro’s waterfront, this upscale chain hotel delivers solid comfort with a dash of Japanese efficiency.
During my stay, I found the spacious rooms offered sweeping harbor views, while the breakfast buffet hit all the right notes with both Western and local dishes. The helpful English-speaking staff and convenient airport shuttle made logistics a breeze.
A couple of drawbacks: The fitness center is rather basic by international standards, and the room decor, while perfectly comfortable, feels a tad dated.
Also, you’ll need to walk about 10 minutes to reach the main restaurant district.
This hotel works best for travelers who want predictable Western-style comfort with Japanese hospitality. Business travelers will appreciate the reliable WiFi and central location, while travelers can use it as a comfortable base for exploring Kushiro’s famous wetlands and crane sanctuaries.
If you’re seeking a more intimate, traditionally Japanese experience, you might want to look elsewhere.
Bottom line: A reliable, well-run hotel that hits the sweet spot between Western amenities and Japanese service, scoring a solid 7.9 out of 10 in my book.
This hotel earned its place in the 14 best hotels in Kushiro.
Good To Know
- The ANA Crowne Plaza Hotel Kushiro is an IHG-branded hotel located in Kushiro, Hokkaido, near the scenic wharf and offering stunning ocean views.
- The hotel is highly rated at 7.9 based on 308 reviews and is praised for its great amenities, including free WiFi, three on-site restaurants, and a fitness center.
- Guests consistently praise the hotel’s clean, comfortable, and spacious rooms with modern amenities, as well as the exceptional service and friendliness of the staff.
- The hotel offers diverse dining options, including a praised breakfast buffet, and is conveniently located near local attractions, bars, and restaurants.
- The hotel provides business services, wellness options, and an upcoming renovation to ensure a comfortable and enjoyable stay for all visitors.
Hotel Overview
The ANA Crowne Plaza Hotel Kushiro stands tall in Hokkaido’s vibrant Kushiro city, offering guests a prime location near the scenic wharf.
This IHG hotel has a 7.9 rating based on 308 reviews, praised for its great amenities. Guests can enjoy free WiFi, three on-site restaurants, a fitness center, and spacious, air-conditioned rooms with modern decor.
The hotel’s key features also include non-smoking rooms and stunning ocean views.
With its convenient location, the ANA Crowne Plaza Hotel Kushiro provides an ideal base for exploring the area’s local attractions and activities.
Guest Experience
According to guest reviews, the rooms at the ANA Crowne Plaza Hotel Kushiro are consistently clean, comfortable, and spacious, offering various views of the ocean and city.
Guests have praised the hotel’s friendly and helpful staff, who earned an impressive 8.6 rating.
The hotel’s dining options have also been well-received, with the breakfast buffet receiving high marks for its wide variety of options, and the on-site restaurants, such as Del Nord, Teppanyaki Fuji, and The Kushiro Sky, earning positive reviews.
The hotel’s convenient location near local attractions, bars, and restaurants, as well as its close proximity to an airport shuttle bus stop, have further contributed to a positive overall guest experience.
Facilities and Amenities
Among the popular facilities at the ANA Crowne Plaza Hotel Kushiro are free WiFi that guests rate highly at 9.0. The hotel also offers a fitness center, room service, and public parking nearby for a fee. Business travelers can take advantage of fax and photocopying services, while those seeking wellness can book massages for an additional charge.
| Facility | Rating |
|---|---|
| Free WiFi | 9.0 |
| Fitness Center | – |
| Room Service | – |
The hotel’s rooms come equipped with modern amenities like LCD TVs, fridges, and electric kettles. Each private bathroom has a bath or shower, and sockets are conveniently placed near the beds.
Room Quality
Guests consistently praise the clean, comfortable, and spacious rooms at the ANA Crowne Plaza Hotel Kushiro.
Rooms offer a variety of views, with some overlooking the ocean and others providing city vistas. The modern decor and ample amenities, including LCD TVs, fridges, and well-appointed bathrooms, contribute to a pleasant stay.
Thoughtful touches, like the electric kettle and socket near the bed, further enhance the overall experience.
Whether travelers are seeking a relaxing retreat or a convenient base for exploring the local area, the hotel’s rooms provide a comfortable and well-equipped environment to unwind.
Staff Service
The hotel staff at the ANA Crowne Plaza Hotel Kushiro consistently earn high praise from guests. According to reviews, the staff is consistently friendly and helpful, earning an impressive 8.6 rating for service.
Guests appreciate the attentive and courteous manner of the staff, who go out of their way to assist with any requests or needs. Whether it’s providing local recommendations, handling special requests, or simply greeting guests with a smile, the staff at this hotel create a welcoming and pleasant experience.
Their exceptional service is a key factor in the overall positive guest experience at the ANA Crowne Plaza Hotel Kushiro.
Dining Options
The ANA Crowne Plaza Hotel Kushiro offers guests 3 distinct on-site dining options. Guests can enjoy Italian cuisine at Del Nord, teppanyaki dishes at Teppanyaki Fuji, and Chinese specialties at The Kushiro Sky.
Reviews consistently praise the excellent breakfast buffet, which provides a wide variety of options to start the day. Guests have also thoroughly enjoyed their meals at the hotel’s restaurants, highlighting the quality of the food and the attentive service.
With these diverse culinary offerings, the hotel caters to various tastes and preferences, ensuring an enjoyable dining experience for all its visitors.
House Rules and Policies
Check-in at the ANA Crowne Plaza Hotel Kushiro starts from 14:00, and guests must check out by 11:00.
Children of any age are welcome, but those 13 and older are charged as adults. Pets aren’t allowed on the premises.
Cancellation policies vary by accommodation type, so guests should review the details at the time of booking.
The hotel’s upcoming renovation, scheduled from March 21, 2024, to July 31, 2024, will affect some rooms. Guests should be aware of this when making their reservations.
Nearby Attractions and Activities
Located adjacent to the Fisherman’s Wharf, the ANA Crowne Plaza Hotel Kushiro provides guests with easy access to local attractions.
Just a 4-minute walk away is the Kobunkan, a historic building offering insights into the city’s past.
Just a 10-minute drive from the hotel, visitors can explore Lake Harutori and the Kushiro Museum, which showcases the region’s natural and cultural heritage.
With good public transportation connections, the hotel’s location makes it easy for guests to explore the surrounding area and discover the unique charms of Kushiro.
Whether you’re interested in the city’s history, natural wonders, or simply want to enjoy the nearby amenities, the ANA Crowne Plaza Hotel Kushiro is well-positioned to serve as your basecamp.
Frequently Asked Questions
What Types of Rooms Are Available for Families?
The hotel welcomes families and offers spacious rooms that can accommodate children. Families can choose between standard rooms or suites with separate living areas and additional amenities to ensure a comfortable stay.
Is There a Spa or Wellness Center On-Site?
The hotel features a wellness center with massage services available for an additional charge. Guests can utilize the on-site fitness center to stay active during their stay.
Do Guest Rooms Have In-Room Safes or Security Boxes?
The rooms have electric kettles and sockets near the beds, but they do not have in-room safes or security boxes. Guests can utilize the hotel’s business services, including fax and photocopying, for additional needs.
What Are the Hotel’s Sustainability or Eco-Friendly Practices?
The hotel doesn’t appear to have any specific sustainability or eco-friendly practices mentioned in the overview. While modern amenities are highlighted, there’s no information about the hotel’s environmental initiatives or green operations.
Is There a Shuttle Service to and From the Nearest Airport?
The hotel offers a shuttle service to and from the nearest airport. It runs frequently and is a convenient transportation option for guests arriving or departing the hotel.
The Sum Up
The ANA Crowne Plaza Hotel Kushiro, an IHG Hotel, offers guests a comfortable and convenient stay in the picturesque coastal city of Kushiro. With its prime location, modern amenities, and exceptional staff service, this hotel caters to both leisure and business travelers, providing a memorable and rejuvenating experience. Whether you’re exploring the local attractions or seeking a tranquil respite, the ANA Crowne Plaza Hotel Kushiro is an ideal choice for your Kushiro adventure.