This welcoming mid-range hotel sits perfectly positioned in central Marseille, letting you roll out of bed and reach the bustling Old Port in just 15 minutes on foot. During our stay, we found the staff genuinely warm and eager to help, while the rooms sparkled with cleanliness. The included amenities hit all the right notes – reliable WiFi, a well-maintained fitness room, and a charming café for your morning coffee fix.
On the downside, the spa’s restrictive hours can throw a wrench in your relaxation plans, and some rooms facing the street pick up city noise during peak hours. But don’t let that stop you.
This place is ideal for independent travelers who want to be within striking distance of Marseille’s main attractions without breaking the bank. It’s especially suited for couples and business travelers who appreciate modern comforts and professional service. History buffs will love using it as a launch pad for exploring the city’s rich maritime heritage, all while having a comfortable base to return to each evening.
Good To Know
- Alex Hotel & Spa is centrally located in Marseille, just a 15-minute walk from the old port and near major transport links.
- The hotel offers a variety of room types, including Junior Suites and Deluxe Double Rooms, with options for luxury accommodations.
- Guests rate the staff highly at 9.2 for helpfulness, with cleanliness also rated at 9.0 for spotless rooms.
- Amenities include free WiFi, a fitness center, an on-site coffee house, and a spa, though the latter has limited access.
- Child-friendly policies allow free cribs for infants, and pets are welcome with potential extra charges.
Hotel Overview and Location
Nestled in the heart of Marseille, the Alex Hotel & Spa is just a 15-minute stroll from the bustling old port, making it a prime spot for travelers.
It’s conveniently located near Saint-Charles Metro and Train Stations, perfect for those arriving by train or needing to explore further.
With the MUCEM Museum and La Canebière just a short walk away, guests have plenty to see and do.
Plus, Marseille Provence Airport sits about 16 miles from the hotel.
Whether you’re in town for leisure or business, this hotel’s location offers easy access to the city’s vibrant culture and history.
Guest Experience and Reviews
How do guests really feel about their stay at Alex Hotel & Spa? They’ve got mixed feelings, but overall, it’s a pretty solid experience. Many rave about the location and the friendly staff, though some find the spa access a bit tricky.
| Aspect | Rating | Comments |
|---|---|---|
| Location | 9.0 | Perfect for sightseeing |
| Staff | 9.2 | Super helpful and welcoming |
| Cleanliness | 9.0 | Rooms kept spotless |
| Spa Facilities | 6.5 | Enjoyable but limited access |
Guests leave feeling appreciated and comfortable!
Amenities and Facilities
After enjoying the friendly service and convenient location, guests can make the most of their stay at Alex Hotel & Spa by exploring the range of amenities and facilities available.
They’ll find free WiFi throughout, a fitness center for those looking to stay active, and a spa that, while sometimes critiqued for fees, still offers relaxation.
The on-site coffee house and bar serve up a delightful selection, including a buffet breakfast to kickstart the day.
Plus, family rooms and facilities for disabled guests ensure everyone’s comfort.
With a 24-hour front desk, assistance is always just a call away.
Room Types and Booking Information
When guests choose Alex Hotel & Spa, they can pick from a variety of room types that cater to different needs and preferences. Options include the Junior Suite with Terrace View, Deluxe Double Room, Club Double Room, Superior Suite, and Suite with Terrace. Each space promises comfort and a touch of luxury.
Booking is straightforward, with check-in starting at 3:00 PM and check-out until 12:00 PM. Guests should keep in mind that cancellation and prepayment policies can change based on the selected accommodation type, so it’s best to double-check those details when making reservations.
Policies and Additional Information
While planning a stay at Alex Hotel & Spa, guests should be aware of a few important policies that can enhance their experience. For instance, kids of all ages are welcome, and cribs are free for little ones under two. Pets are allowed, but there might be extra charges. Group bookings for over five rooms come with different rules and fees.
Here’s a quick reference table:
| Policy | Details |
|---|---|
| Child Policy | Free cribs for ages 0-2 |
| Pet Policy | Pets allowed; possible charges |
| Group Bookings | Different fees for 5+ rooms |
| Accepted Payments | Cash only |
The Sum Up
In a nutshell, Alex Hotel & Spa is a solid pick for anyone visiting Marseille. With its prime location near the old port and easy access to public transport, guests can dive into the city’s culture without a hitch. The friendly staff and clean rooms only add to the appeal, making it feel like a home away from home. Whether you’re traveling solo, with family, or on business, this hotel covers all the bases for a comfy stay.