Meiso Reflexology offers a useful change of pace in the middle of Surabaya’s Tunjungan Plaza: a 60-minute foot treatment in a calm, softly lit setting, just upstairs from the shops. It is an easy way to give your feet a rest without planning a separate trip across town.
I like two things here: the session is long enough to feel like a proper pause, and the price starts low compared with the longer 90- and 120-minute options. Towels and slippers are included, so you do not need to bring spa gear.
One thing to plan around is the reservation rule. You need to book a slot at least three hours ahead, and a voucher bought without an advance reservation may not guarantee your preferred outlet or time.
- A few useful details before you book
- A mall break that feels like a real pause
- What happens during your visit
- What the treatment may feel like
- Is the price good value?
- Booking details that can save a wasted trip
- Who will get the most from Meiso
- Should you book this Surabaya reflexology session?
- FAQ
- Where is Meiso Reflexology in Tunjungan Plaza?
- How long is the included treatment?
- What is included in the 60-minute package?
- How do I reserve a treatment slot?
- What are the opening hours?
- Can I cancel or reschedule my voucher?
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A few useful details before you book
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7 / 7- The setting is inside Tunjungan Plaza: Meiso is on the fifth floor, at Jl. Jenderal Basuki Rachmat No. 8-12.
- The main option is a 60-minute foot session: It includes a towel and slippers, but not other personal expenses or gratuities.
- There are longer packages: 90 minutes starts at US$12.50 and 120 minutes at US$16.69.
- Book at least three hours ahead: Call +03199245293 to reserve a treatment slot.
- The outlet is open daily from 10:00 to 21:00: The voucher is valid for 30 days after booking confirmation.
- The minimum age is 10: The listed price is the same for all ages, but children under 10 cannot participate.
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A mall break that feels like a real pause
Tunjungan Plaza is a big shopping destination, and Meiso’s appeal is simple: you can step away from the noise and sit down for an hour without leaving the mall. The spa setting is described as calm and comfortable, with soft lighting and cozy seating. That is a welcome contrast if you have spent the day walking, shopping, or waiting for someone else to finish browsing.
The treatment on this package is foot reflexology, not a general full-body massage. Meiso also offers foot and body reflexology, but the 60-minute package described here covers the feet. If you want a longer session, the 90- and 120-minute options are also foot reflexology.
The therapist is the heart of the appointment. You can expect a treatment focused on the feet, intended to ease tension and help you feel refreshed. The available details do not specify a particular technique, pressure level, or sequence, so tell the operator about any health condition or treatment preference before you begin.
You can also read our reviews of more tours and experiences in Surabaya.
What happens during your visit
Your appointment starts with getting to the outlet on the fifth floor of Tunjungan Plaza. The meeting point is the mall itself, so this is not a guided excursion or a transfer-based activity. You will need to make your own way there and allow time to locate the outlet before your reserved slot.
Once inside, the atmosphere is meant to feel quieter and more restful than the shopping floors. Soft lighting and cozy seating set the tone. You are asked to keep your phone on silent and avoid using it in the spa, which helps preserve that calm for you and the people around you.
The included session is one hour of foot reflexology. That duration is a good middle ground: enough time to settle into the treatment, but not so long that it takes over your day. If you are squeezing it between errands, the hour is a manageable break. If you want a slower, longer reset, the 90-minute or two-hour option may suit you better.
A towel and slippers are included. Other personal expenses and tips are not, so budget for those separately if relevant. Tips are not included, but the supplied information does not set an expected amount.
There is no described post-treatment routine or additional service included in the package. I would treat this as a focused foot treatment rather than a full spa day. The main value is its location and the chance to pause in the middle of a busy mall visit.
What the treatment may feel like
The stated aim of the foot and body reflexology treatments is to refresh you, support circulation, and release stress. Those are the intended benefits, not a medical promise. If you have a condition that could affect your comfort or safety, share it with the operator before treatment; responsibility for informing them sits with you.
Two recent comments point to the qualities that matter most here: a relaxing hour and a therapist with good massage skills. One person described the 60-minute appointment as an hour of pure relaxation, while another, who chose the 90-minute treatment, felt good afterward and praised the therapist’s skill. Those are encouraging signs, though they are only a small sample and cannot guarantee that every appointment will feel the same.
The key practical question is pressure. The available details do not explain whether you can choose light, medium, or firm pressure, so ask the therapist and speak up if the treatment feels uncomfortable. Reflexology should be relaxing, not a test of endurance.
Is the price good value?
The listed prices make Meiso an affordable add-on for a day at Tunjungan Plaza. The package details give the 60-minute session a starting price of US$8.35, while the overall price summary says from US$9.19. Because those starting figures differ, check the live amount before paying. Prices include taxes.
The longer sessions cost more, but the increase is modest in the figures provided: 90 minutes starts at US$12.50 and 120 minutes at US$16.69. If you are already making the trip and want more time to unwind, comparing the cost per minute may make the longer option appealing. If you simply need to rest your feet before continuing around the mall, the hour is the sensible choice.
The value is not only the treatment price. Meiso is inside the mall, and towels and slippers are supplied. You avoid arranging transport to a separate spa, though you still need to reserve in advance and arrive at the fifth-floor outlet on time.
Prices are the same for all ages, but participation is restricted to people aged 10 and older. That makes this a possible family break for older children, provided they are comfortable with a reflexology session and follow the spa’s rules.
Booking details that can save a wasted trip
Make a reservation at least three hours before you plan to go by calling +03199245293. This step matters. Meiso outlets may relocate or reschedule customers who buy a voucher without first reserving availability, so do not assume that purchasing a pass alone secures your preferred slot.
The voucher is presented on your phone, either as a mobile voucher or through the Klook app. It is valid for 30 days from booking confirmation and expires at 23:59 on the final day. Confirmation is expected within minutes; if it does not appear, contact customer support.
The outlet’s hours are 10:00 to 21:00 every day. Since the session lasts an hour, check that your chosen slot fits comfortably within those hours, and leave enough time to get to the fifth floor. The address is Meiso Reflexology at Tunjungan Plaza, Jl. Jenderal Basuki Rachmat No. 8-12, lantai 5, Kedungdoro, Tegalsari, Surabaya, Jawa Timur 60261.
A few rules are worth knowing before you arrive. Keep your phone silent and put it away inside the spa. Smoking and drinking are not allowed, and anyone who appears intoxicated may be refused service. Keep an eye on your belongings, since the operator does not accept responsibility for lost items.
The voucher is non-refundable and cannot be rescheduled or cancelled. That makes advance planning more important than the low starting price might suggest. If your day in Surabaya is uncertain, wait to book until you are confident you can attend.
Who will get the most from Meiso
This is a good fit if you are already at Tunjungan Plaza and want a quiet hour without adding a separate stop to your day. It also suits anyone whose feet need a rest after walking around the mall, or someone looking for a modestly priced treatment rather than a long spa visit.
Choose the 60-minute option if you want a straightforward break. Consider 90 or 120 minutes if you want more time and are comfortable setting aside a larger part of your day. The longer packages remain focused on foot reflexology, so do not book them expecting a full-body treatment.
It is less suitable if you need a fully flexible booking. The advance reservation requirement and no-refund, no-rescheduling policy leave little room for a last-minute change. It is also not suitable for children under 10, or for anyone who cannot comfortably follow the spa’s rules.
Should you book this Surabaya reflexology session?
I would book Meiso if you want a convenient foot treatment inside Tunjungan Plaza and can confirm a time slot in advance. The strongest reasons are the one-hour length, the calm setting, the included towel and slippers, and a starting price that is modest for a mall-based break.
Before paying, check the current price, call to reserve, and make sure the non-refundable voucher fits your plans. If you want a simple pause between shopping and the rest of your day, this is a practical choice. If you need flexibility, a different option may serve you better.
Meiso Reflexology Tunjungan Plaza in Surabaya
“purchase the pass on klook app and use instantly. much cheaper than the original price. great message. I had one hour of pure relaxation.”
FAQ
Where is Meiso Reflexology in Tunjungan Plaza?
It is on the fifth floor of Tunjungan Plaza, at Jl. Jenderal Basuki Rachmat No. 8-12, Kedungdoro, Tegalsari, Surabaya, Jawa Timur 60261.
How long is the included treatment?
The package described here includes 60 minutes of foot reflexology. A 90-minute and a 120-minute foot reflexology option are also listed.
What is included in the 60-minute package?
The package includes 60-minute foot reflexology, a towel, and slippers. Other personal expenses and tips are not included.
How do I reserve a treatment slot?
Call +03199245293 at least three hours in advance to reserve. You can present your mobile voucher or voucher in the Klook app at the outlet.
What are the opening hours?
Meiso Reflexology at Tunjungan Plaza is open Monday through Sunday from 10:00 to 21:00.
Can I cancel or reschedule my voucher?
No. The voucher is non-refundable and cannot be cancelled or rescheduled. It is valid for 30 days from booking confirmation and expires at 23:59 on the last day.
