Planning your trip from Cancun International Airport to the iconic island of Chiquilá? This service offers a straightforward, hassle-free way to start your adventure. While it might not be the most glamorous part of your trip, the smoothness and comfort of this transfer can set the tone for an enjoyable vacation.
What we really appreciate about this experience are its private nature, the air-conditioned vehicle, and the full transparency of what’s included. Plus, the convenience of pickup and the flexibility to choose your schedule make this a solid choice for travelers seeking simplicity. That said, it’s worth noting that ferry tickets are not included**, so you’ll need to purchase those separately once on the island.
If you value comfortable, tailored transport with clear details and the ability to adapt to your timing — especially if you’re arriving after a long flight — this could be an excellent solution. It’s particularly ideal for those who prefer a private ride over crowded shuttles or shared taxis.
Good To Know

- Private, air-conditioned vehicle ensures comfort and privacy.
- Flexible scheduling allows you to pick your pickup time within operating hours.
- All taxes and tolls are included, making the price straightforward.
- Not including ferry tickets means you should plan to buy those separately.
- Free cancellation policy provides peace of mind in case your plans change.
- The service is suitable for most travelers, including service animals.
Analyzing the Experience: What You Can Expect

This transfer service is designed to be quick, straightforward, and tailored around your flight schedule. The journey from Cancun International Airport to Chiquilá takes approximately 2 minutes—though this is likely a humorous exaggeration, the actual drive will take around 2 hours, depending on traffic. The key is that this isn’t a rushed or crowded shuttle; it’s a private ride, which many travelers find worth the extra cost for the peace of mind and comfort.
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The Vehicle and Comfort
The transfer is operated with an air-conditioned vehicle, which is crucial in the heat of Cancun and the Yucatán. Travelers who have used this service mention a smooth, quiet ride that feels both professional and relaxed. The vehicle size typically accommodates small groups, and since it’s private, your group won’t share space with strangers.
Pickup and Scheduling
You can select a pickup time based on your flight’s arrival, thanks to the service’s flexible hours from 7:00 AM to 10:00 PM daily. Whether you land early in the morning or late at night, options are available. The process involves confirmation at the time of booking, and the company, Shuttle Caribe Group, is easy to reach via phone or email if you want to clarify any details.
What’s Included
The listed price of $111.73 per person covers all taxes and toll fees, airport fees, and the private transportation itself. This transparency is a big plus, especially for travelers wary of hidden costs. Once you arrive at Chiquilá, taxi services are readily available to take you onward to your accommodation or ferry terminal.
What Isn’t Included
It’s important to note that ferry tickets are not part of this package. You’ll need to buy your ferry pass separately once you reach Chiquilá. Some travelers have mentioned the process is straightforward, and the ferry terminal is close enough to the pickup point to make the transfer seamless.
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Practical Tips from Travelers
Multiple reviews highlight the reliability and punctuality of the service. One traveler noted their driver was “friendly and professional,” making the long drive feel shorter. However, some said they appreciated having a contact number handy in case of delays or if they needed to adjust pickup times.
Who Will This Suit?
This transfer is best suited for travelers who value comfort and privacy, especially those with early or late arrivals. It’s ideal for small groups or families who prefer avoiding crowded shuttles or shared taxis. If you’re traveling with lots of luggage or want a guaranteed, punctual ride, this service fits well.
Deep Dive into the Logistics
Booking and Confirmation
Booking is straightforward via the Viator platform, with confirmation guaranteed at the time of booking. The mobile ticket makes it easy to present your reservation upon arrival. The process is designed to be stress-free, with service animals allowed, which is a thoughtful touch for travelers with pets.
Timing and Duration
While the listed duration is just about 2 minutes, this probably refers to the transfer segment from the airport to the ferry terminal. Expect the full ride to last around 2 hours, depending on traffic and customs processing. The flexibility of the hours means you can schedule pickup to align exactly with your flight arrival.
Cancellation Policy
The free cancellation policy allows you to cancel up to 24 hours before your scheduled pickup, providing some peace of mind. If your plans change last minute, this flexibility is a significant advantage.
Additional Services
Currently, WiFi, snacks, or other amenities aren’t included, so plan accordingly. However, the main focus on comfort and punctuality means you’ll arrive relaxed and ready for your next step — whether that’s catching the ferry or heading into town.
Why This Transfer Offers Good Value

At just over $111 per person, this service strikes a balance between affordability and convenience. When you consider the cost of potentially unreliable shared shuttles, waiting times, or the stress of navigating local taxis after a long flight, paying a bit more for a private, pre-arranged ride can be worthwhile.
On top of that, since all taxes and tolls are included, there are no surprise charges. The service’s reliability and flexibility are highly valued by travelers who want to avoid last-minute hassles.
Who Should Consider This Transfer?

This service is perfect for early morning or late-night arrivals, travelers with luggage or multiple bags, and groups who prefer privacy and comfort. If you dislike crowded transportation or want to start your trip on a relaxed note, this ride makes good sense.
Conversely, if you are traveling solo on a tight budget, you might compare this cost with shared shuttle or local taxi options, though the added comfort and peace of mind could justify the price.
The Sum Up

In essence, this Cancun Airport to Chiquilá transfer provides a practical, reliable, and comfortable way to begin your Yucatán adventure. It’s tailored for travelers who value privacy, punctuality, and straightforward pricing. While you’ll need to book your ferry tickets separately, the ease of booking, the air-conditioned ride, and the flexible scheduling make this a smart choice, especially if arriving after a long flight or with luggage in tow.
If you’re after a smooth start to your journey with minimal stress and maximum convenience, this private transfer is definitely worth considering. It’s one of those little services that can make a big difference in how your trip begins.
FAQ

Is this transfer private or shared?
It’s a private transfer, so only your group will participate, offering more comfort and flexibility.
What is included in the price?
The cost covers taxes and toll fees, airport fees, and the ride itself in an air-conditioned vehicle.
Are ferry tickets included?
No, ferry tickets are not included. You will need to purchase them separately once you arrive at Chiquilá.
What are the operating hours?
The service runs every day from 7:00 AM to 10:00 PM, allowing for flexible scheduling based on your flight.
Can I cancel if my plans change?
Yes, free cancellation is available up to 24 hours before your scheduled pickup.
Is this suitable for travelers with service animals?
Yes, service animals are allowed, making it accessible for travelers with pets or assistance animals.
How long does the transfer take?
The actual drive takes approximately 2 hours, depending on traffic and customs processing.
Do I need to confirm my booking?
Yes, confirmation is provided at the time of booking, and a mobile ticket is issued for easy access.
Choosing this transfer means starting your Yucatán journey with ease and comfort, leaving the logistics to the experts so you can focus on the adventure ahead.
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