Planning a day at Xel-Há, the renowned ecological park in Riviera Maya, promises a perfect blend of adventure, nature, and relaxation. Although we haven’t personally been there, reviews and detailed descriptions paint a picture of an experience that’s hard to match — especially for those keen on outdoor fun with great food and drinks included.
What makes this trip stand out? First, the more than 20 water activities available, from snorkeling in crystal-clear cenotes to zip-lining over lush lagoons. Second, the all-you-can-eat Mexican buffet and unlimited drinks contribute to a carefree atmosphere that keeps you fueled and refreshed. Lastly, the authentic setting—a natural paradise teeming with colorful fish, caves, and jungle trails—is what truly sets Xel-Há apart.
However, one thing to keep in mind is that the tour is quite structured—a full day of scheduled activities with limited free time. This might not suit travelers looking for a very relaxed, loose day or those with mobility restrictions. Still, if you’re after a high-energy day packed with diverse experiences, this tour is a fantastic choice.
This experience is best suited for active travelers, families, or groups looking for a mix of adventure and comfort, without the hassle of planning each activity independently.
Good To Know

- Diverse Water Activities: Over 20 options, including snorkeling, zip lines, and cenote explorations.
- All-Inclusive Food & Drinks: Unlimited beverages and a buffet lunch make for a satisfying day.
- Natural Setting: Beautiful lagoons, caves, and jungle trails provide a genuine tropical vibe.
- Convenient Transportation: Optional hotel pickup simplifies logistics, but punctuality is key.
- Family-Friendly: Access to children’s areas and floats makes it suitable for families.
- Value for Price: At $145, you gain a full day of entertainment, meals, and drinks in a unique environment.
What to Expect from Your Day at Xel-Há

Arriving at Xel-Há, you’ll notice right away how well the park combines natural beauty with fun activities. The entrance greets you with lush greenery and the sound of flowing water, setting the tone for a day immersed in nature.
Find more activities and experiences we've covered in Playa Del Carmen.
Morning: Breakfast & Orientation
Most tours start with a continental breakfast between 9:30 and 11:30 a.m., giving you a gentle start before jumping into action. If you opt for transportation, you’ll be picked up directly from your hotel in Cancun, with pickup times confirmed the day before via WhatsApp. This convenience means no stress about car rentals or finding the park on your own.
Mid-Morning to Afternoon: Activities & Exploration
Once inside, you’ll find a variety of water-based pursuits. Snorkeling is a highlight, especially in the park’s cove where colorful fish thrive and the waters are crystal clear. Equipment such as masks, fins, and vests are provided at no extra cost, so you can just jump in and start exploring.
For those craving thrills, the zip lines and platform jumps offer a rush with views over lagoons and jungle. The “Mundo de los Niños” area and nursery add options for younger kids, making the park enjoyable for families.
You might also enjoy hiking along nature trails, exploring cenotes, caves, and grottoes, or relaxing on hammocks and floats. These quieter moments are well-placed to let you catch your breath or simply soak in the scenery.
Lunch & Refreshments
From 11:30 a.m. to 5:30 p.m., a buffet featuring Mexican and international dishes is available. Reviewers mention the delicious food and tapas, which are a real highlight and help fuel your afternoon adventures. Unlimited non-alcoholic beverages and a national open bar ensure you stay hydrated and refreshed, especially after swimming or zip lining.
More Great Thing To Do NearbyEnd of Day: Relaxation & Return
The park closes around 5:30 p.m., giving you a few hours to unwind in rest areas with loungers or hammocks. If you chose the transportation package, you’ll be heading back to Cancun with a full set of memories—and hopefully, some photos and souvenirs.
- Rio Secreto Plus Admission Ticket With Transportation From Riviera Maya Hotels
- Whale Shark Encounter Full-Day All Inclusive Tour From Riviera Maya
- Coba Multun-Ha Cenote Tulum and Paradise Beach Small Group
- Tulum and Cenotes Xunaan-Ha and Taak Bi Ha Private Tour – Playa Del Carmen
- Skip the Line Chichen Itza Private Tour, Sacred Cenote & Lunch
- Mayan Adventure Snorkeling Tour From Playa Del Carmen or Riviera Maya
The Experience for Different Types of Travelers

Families will appreciate the dedicated children’s zones, gentle floats, and plentiful shaded rest areas. Kids over five pay the child rate, and the youngest children sit for free if on a parent’s lap.
Adventure seekers will love the zip lines, platform jumps, and snorkeling. The variety of activities ensures no boredom, and the inclusion of equipment at no extra charge adds value.
Food lovers will enjoy the quality and variety of the buffet, often praised for its authentic Mexican flavors and fresh tapas.
Those with limited mobility should consider the physical demands of some activities and note that wheelchairs are not available for rent, and certain experiences like swimming with dolphins are extra.
Pricing & Value Analysis

At $145 per person, this all-inclusive day offers good value, considering the length of the experience and the volume of activities. Compare that to independent visits: paying for activities, food, drinks, and transport separately can quickly add up.
The included meals and unlimited drinks are particularly attractive, saving you from the additional expense and hassle of finding food on your own. Plus, the access to multiple water activities and the natural wonders of the park make this a comprehensive adventure.
One reviewer, Lauren from the Cayman Islands, summed it up: “Really prompt pickup and so much fun at the park.” This highlights the efficiency of transportation and the overall enjoyment which the package provides.
Practical Tips for Your Day

- Arrive early to maximize your time and enjoy the breakfast.
- Bring biodegradable sunscreen and insect repellent—the park emphasizes eco-friendliness.
- Wear swimwear and bring a change of clothes for after water activities.
- Cash might be handy for souvenirs or extras not included.
- Punctuality is key if you’re using the transportation service; the bus won’t wait.
Final Thoughts: Who Should Book This Tour?
Xel-Há’s all-inclusive package is ideal for those who want a full day of outdoor fun without the hassle of planning each activity. It caters well to families, adventure lovers, and anyone craving a relaxed yet activity-packed experience in a stunning natural setting.
If you’re after a day filled with water sports, stunning scenery, and delicious food, this tour offers a balanced mix of excitement and comfort. Just be ready for a busy schedule—it’s a day designed for those eager to make the most of their time in the Riviera Maya.
FAQ

Is transportation to Xel-Há included?
Transportation is optional. If you select the transfer, you’ll be picked up at your hotel in Cancun and returned after the day’s activities, confirmed via WhatsApp the day before.
What should I bring for the trip?
Bring swimwear, a change of clothes, a towel, biodegradable sunscreen, cash, and biodegradable insect repellent. These items will help you enjoy the activities comfortably and safely.
Are there any age restrictions?
Children over the age of 5 pay the child rate. Those aged 12 and over pay the adult rate. Children under 4 travel free if sitting on a parent’s lap.
Can I do the dolphin swim or take photos?
Dolphin experiences and photography services are not included and are available at an extra cost.
What activities are included in the package?
Snorkeling, zip lines, platform jumps, suspended ropes, hiking trails, exploration of cenotes and caves, and use of bicycles, floats, and hammocks are included.
Is the park suitable for people with limited mobility?
The tour is not recommended for pregnant women, people with back or heart issues, or wheelchair users, as some activities might be physically demanding.
Final Words

A visit to Xel-Há offers much more than just a day at a water park—it’s an immersive experience in nature with plenty of opportunities to relax and indulge. The combination of diverse activities, genuine natural beauty, and delicious food makes it a standout choice for travelers in the Riviera Maya.
Whether you’re traveling with family, seeking adventure, or just wanting a fun-filled day with great amenities, this tour hits the mark. Just prepare for an active day, and you’ll leave with unforgettable memories of the Mexican Caribbean’s vibrant waters and lush landscapes.
You can check if your dates are available here:More Tour Reviews in Playa Del Carmen
- From Playa del Carmen: Complete Combo to Xcaret Park!
- From Playa del Carmen: All-Inclusive Xoximilco Park Admission
- From Playa del Carmen: Tickets to Xplor Fuego Night Park
- From Playa del Carmen: Xcaret Park All-Inclusive
- From Playa del Carmen: Xplor Park Admission, Full Day
- From Riviera Maya: Xplor Park Admission, Full Day
Looking for something different? Other Playa Del Carmen activities we've written about
- From Playa del Carmen: Complete Combo to Xcaret Park!
- From Playa del Carmen: All-Inclusive Xoximilco Park Admission
- From Playa del Carmen: Tickets to Xplor Fuego Night Park
- From Playa del Carmen: Xcaret Park All-Inclusive
- From Playa del Carmen: Xplor Park Admission, Full Day
- From Riviera Maya: Xplor Park Admission, Full Day
- From Riviera Maya: Xcaret Park All-Inclusive
- From Riviera Maya: Tickets to Xplor Fuego Night Park
- From Riviera Maya: Complete Combo to Xcaret Park!
- Gran Coyote Golf Course
- Hard Rock Golf Club
- Holbox: Tour of Holbox Island, Isla Pasión, and Punta Mosquito.
