Traveling from a cruise ship at Pier 91 to Seattle’s SeaTac Airport doesn’t have to be a headache. This one-way transfer service offers a straightforward, reliable way to get to your flight, especially if you’re disembarking in a hurry or just want to skip the hassle of navigating city traffic. With a rating of 4.0 based on 24 reviews, it’s clear that most travelers find value in this option—though, like any service, it has its quirks.
What really makes this transfer stand out? First, the on-demand nature of the shuttle means you’re not tied to a fixed schedule, giving you flexibility after a long cruise. Second, the professional drivers receive praise for their helpfulness and communication, making the experience less stressful. Third, the price point of $27 per person offers a budget-friendly alternative to taxis or ride-shares, especially for groups or families.
However, a key consideration is the pick-up process—some reviews mention confusion at the port and delays, particularly during busy disembarkation times. If you’re expecting a perfectly organized, door-to-door service, this might require patience. This transfer is best suited for travelers who value cost-effectiveness, flexibility, and are willing to do a bit of coordinating at the port.
Good To Know

- Flexible scheduling allows departure between 6:30 AM and 11 AM, accommodating different cruise disembarkation times.
- On-demand pickups mean no fixed departure time—just head to the designated spot when you’re ready.
- Affordable price of $27 per person makes it an attractive alternative to taxis or Uber, especially for groups.
- Helpful drivers and communication help ease the transition from ship to airport, despite some reports of initial confusion.
- Clear instructions are provided, but some reviews highlight the importance of being attentive at the port’s pickup zone.
- Duration around 45 minutes keeps the transfer quick and efficient, ideal for tight connections.
The Experience in Detail

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Picking Up at Pier 91
The adventure begins right at the Seattle Cruise Terminal at Pier 91, specifically at Terminal 912001 W Garfield St. The service operates on a demand basis, with shuttles departing anytime between 6:30 AM and 11 AM. There’s no set timetable, which offers flexibility if your disembarkation is delayed or early.
One of the most appreciated aspects from reviews is the ease of communication. You’ll receive a text or call the night before and the morning of your pickup, with clear instructions on where to meet. Several travelers noted that the driver contacted them directly, which adds a layer of reassurance in navigating the complicated port area.
Where and How to Meet
When you exit the cruise terminal, you will find the shuttle lanes. According to the instructions, walk down to LANE #2 and check in with the Ride in Seattle shuttle coordinator, who holds a sign. This detail is vital because some travelers have experienced confusion, especially when multiple vehicles are present or if signage isn’t clear. One reviewer mentioned that at the port, everyone seemed to be trying to get off at the same time, which caused some initial chaos.
The Ride to SeaTac
Most trips take roughly 45 minutes. The shuttles are described as new and clean, with a contemporary look. Several reviews emphasize the helpfulness of drivers like BJ, who kept in touch and arrived promptly, making for a smooth ride. Passengers report feeling safe and comfortable, with helpful drivers assisting with luggage.
The Drop-Off at SeaTac
The shuttle drops you at the designated bus zone at SeaTac International Airport, 17801 International Blvd. From there, the process is straightforward—just follow signage and walk into the terminal to catch your flight. The drop-off point’s location makes it convenient for travelers with carry-on luggage or those on tight schedules.
Real Experiences and Common Pitfalls
While many reviewers praise the service, some highlight areas for improvement. For example, one traveler faced difficulty locating the van at the port, with a lack of clear signage contributing to delays. Another mentions that the vehicle, a Sprinter van, was crowded and uncomfortable, especially for taller passengers or those with extra luggage.
There’s also feedback about delays—such as waiting longer than expected or last-minute contact from the driver. One traveler noted that they received multiple messages asking where they were, even though they had a window until 11 AM. This suggests that while flexible, the system relies heavily on good communication from both sides to avoid misunderstandings.
Value for Money
At $27 per person, this transfer delivers a solid value, especially compared to taxis or ride-sharing costs in Seattle. It’s a budget-friendly choice for solo travelers or small groups who want convenience without paying premium prices. The fact that it’s a private activity—meaning only your group participates—adds a layer of comfort and exclusivity.
Customer Service & Reliability
From reviews, it’s clear that driver professionalism and customer communication stand out as strong points. Many travelers appreciated the courteous and helpful nature of the drivers, with some even going the extra mile to accommodate flight changes or luggage handling.
Yet, the occasional confusion at pickup—particularly during a busy disembarkation—is a shared experience. Travelers suggest arriving early and paying close attention to instructions, especially at the port, to avoid missing the shuttle.
Considerations for Travelers
If you’re planning to use this service, keep these tips in mind:
- Arrive early within your pickup window to avoid missing the shuttle.
- Follow directions carefully at the port, and look for staff or signs at LANEs, especially Lane #2.
- Allow extra time if your disembarkation is chaotic or if you’re traveling during peak times.
- Communicate proactively with the driver if you’re delayed or have special requests.
- Be patient if confusion or delays occur—they’re usually resolved with good communication.
Who Is This Transfer Best For?

This service is ideal for budget-conscious travelers who prioritize flexibility and efficiency. It suits those with a good sense of timing and who are comfortable with a bit of port-side coordination. If you’re traveling in a group or with family, the cost per person becomes more attractive.
However, if you prefer a more structured, door-to-door experience or have tight connections, you might want to consider private transfers or taxis. Also, for those with lots of luggage or needing special assistance, checking with the provider beforehand can help ensure a smoother ride.
Final Thoughts
This transfer from Pier 91 to SeaTac offers a cost-effective, flexible, and generally reliable way to get to the airport after a Seattle cruise. Its on-demand scheduling and friendly drivers make it a good choice for travelers comfortable with some coordination and minor nuances at the port.
Most reviews highlight clean vehicles and helpful staff, making the overall experience positive—though a few mention delays or confusion during busy times. For those who value value for money and don’t mind a little port-side navigation, this service can remove the stress from your post-cruise plans.
In essence, if you’re looking for a budget-friendly, flexible, and local-style transfer, this is a solid option. Just remember to stay attentive at the port and communicate clearly with your driver. When everything clicks, you’ll enjoy a smooth ride to your flight, ready to start your next adventure.
Frequently Asked Questions

How flexible are the pickup times?
Pickups depart on demand between 6:30 AM and 11 AM. You can disembark your cruise and head to the pickup location anytime within this window.
Where exactly do I meet the shuttle at Pier 91?
After exiting the terminal, walk down to LANEs #1 or #2. Check in with the Ride in Seattle shuttle coordinator holding a sign at Lane #2.
Is the service private or shared?
This is a private tour/activity, meaning only your group will participate, which helps reduce waiting time and confusion.
How long does the transfer usually take?
Expect around 45 minutes for the ride, depending on traffic and port congestion.
What if my flight is earlier than 11 AM?
You should aim to disembark early enough to meet your shuttle within the pickup window. If you need an earlier transfer, consider alternative options.
What are the main complaints from travelers?
Some travelers experienced difficulty locating the vehicle, longer-than-expected wait times, or less comfortable vehicles during busy times. Good communication and early arrival can mitigate these issues.
This transfer service provides a practical blend of affordability and flexibility, making it worth considering for your post-cruise plans in Seattle.
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