An Honest Look at the Round Trip Ferry to Isla Mujeres from Cancun

Travelers often flock to Cancun’s stunning coastlines and charming islands, and one of the most popular ways to hop over to Isla Mujeres is via the ferry service. This review takes a detailed look at this option, which is known for its convenience and scenic appeal, but also has a few pitfalls worth considering. Whether you’re planning a quick day trip or an extended stay, understanding what this ferry ride offers can help you decide if it’s the right choice for your vacation.
What we like about this ferry service is its reliable schedule with departures every 30 minutes, the comfortable onboard amenities, and the breathtaking views you’ll enjoy from the deck. It’s a hassle-free way to get from the mainland to the island without needing to rent a boat or take a more complicated transfer. Yet, a significant point to keep in mind is the risk of voucher issues or miscommunications, especially when booking through third-party providers.
This service is ideal for budget-conscious travelers seeking convenience, those wanting to explore Isla Mujeres at their own pace, or anyone looking for a straightforward, scenic ferry ride. If you’re comfortable with potential minor frustrations and enjoy spectacular sea views, this trip can be a highlight of your Cancun experience.
Good To Know
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- Reliability & Frequency: Ferries depart every 30 minutes, offering flexibility.
- Modern Comfort: Spacious, ergonomic seats and air-conditioned interiors create a pleasant environment.
- Panoramic Views: The upper deck provides spectacular Caribbean scenery and a refreshing sea breeze.
- Onboard Comforts: Amenities like refreshments, bar, television screens, and restrooms enhance the journey.
- Flexible Return: Valid for 48 hours, giving you freedom to explore before heading back.
- Booking Cautions: Some reviews mention issues with voucher validation when booked via third-party sites.
What to Expect from Your Ferry Ride
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The Ultramar catamaran servicing this route is designed for comfort and efficiency. From the moment you step aboard at Puerto Juarez in Cancun or Isla Mujeres, you’ll notice the clean, modern design featuring spacious, ergonomic seats and a cool, air-conditioned interior that makes waiting enjoyable, even in the heat. The ride lasts approximately 30 to 45 minutes, giving you ample time to relax and soak in the Caribbean scenery.
Boarding and Departure
Ferries leave from Puerto Juarez, specifically at UltraMar Playa Tortugas, located at Blvd. Kukulcan km 6.5. The location is accessible via public transportation, which many travelers find convenient, but some reviews highlight the lack of included shuttle service, meaning you should plan your transport accordingly. The ferry schedule is frequent, so catching an early or late departure fits most itineraries.
Onboard Experience
Once onboard, the views are the main star. The upper deck is perfect for snapping photos of turquoise waters dotted with small islands and boats. The sound of the waves and the cool sea breeze make the journey pleasant, especially on a sunny day. Inside, the climate-controlled environment keeps everyone comfortable, with mounted TV screens providing entertainment or information.
Amenities include a bar and refreshments for purchase, so you can grab a cold drink or a snack. Restrooms are available onboard, which is a relief for longer trips or families with young children.
The Return Trip & Flexibility
The round-trip ticket allows you to explore Isla Mujeres at your own pace, with a validity of 48 hours for the return, which means you can stay on the island for half a day or longer without rushing. Ferries operate throughout the day, giving flexibility for those with tight schedules or adventurous plans.
Booking and Pricing: Is it Worth It?
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At $44 per person, this ferry ride offers a good bang for your buck considering the convenience, comfort, and views. It’s a straightforward way to cross the Caribbean without additional transport costs. However, some reviews mention paying more when booking through third-party sites like Viator, with one traveler noting they paid an extra $15 USD per person compared to buying directly at the port.
Given the price point, you’ll want to consider whether the potential hassle of voucher issues is worth the savings. Many travelers suggest buying tickets directly at the port to avoid duplication or inconvenience, especially since tickets are readily available and the schedule is frequent.
The Authentic Island Experience
Once on Isla Mujeres, the ferry provides a scenic introduction to the island’s laid-back vibe. Many travelers use this ride as a primer before exploring the colorful streets, beaches, and local eateries. The views from the upper deck are often cited as a highlight, making it clear that this simple ferry trip can set the tone for a relaxing day.
Tips for a Smooth Journey
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- Arrive early to avoid last-minute stress, especially during peak times.
- Consider buying tickets in person if you’re wary of voucher validation issues, as some reviews suggest problems with third-party bookings.
- Bring baggage up to 25 kg without extra charge—perfect for a day trip or quick getaway.
- Dress comfortably and bring a hat or sunglasses for the upper deck.
- Keep an eye on the schedule—ferries run frequently but planning ahead ensures you don’t miss your preferred departure.
- Use the upper deck for the best views, but don’t forget to stay hydrated and protected from the sun.
Authentic Traveler Insights from Reviews
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Many travelers find the ferry rides straightforward and scenic. One reviewer noted, “The ferry ride was great; we rode both ways on the upper deck to take advantage of the beautiful weather.” Others, however, experienced frustrations, with complaints about voucher validation issues—“Do not purchase the Ultramar ferry tickets from Viator,” one said, citing difficulties with using the voucher at the port.
A common theme is the spectacular scenery—”It was a simple ferry ride from the mainland to the island. It was a nice, warm, sunny day that made for a pleasant ride,” shared a traveler. Conversely, some pointed out logistical gaps, such as the lack of included transportation to the port, which can complicate plans if you’re relying solely on public transit or taxis.
Despite some hiccups, most agree that the views and overall experience are worth the price, especially if you buy directly at the port and arrive prepared.
Who Should Consider This Ferry?
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This service is perfect for budget travelers who value convenience and flexibility. If you’re looking for a reliable, scenic connection between Cancun and Isla Mujeres without the hassle of expensive private transfers, this ferry fits the bill. It’s also suitable for families and solo explorers eager to explore the island without complicated logistics.
However, those who rely heavily on pre-booking in advance should be aware of potential voucher issues and consider purchasing tickets directly at the port. The views from the upper deck make it hard to beat, but travelers looking for a more curated or guided experience should consider other options.
The Sum Up
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The round-trip ferry from Cancun to Isla Mujeres offers a simple, scenic, and budget-friendly way to access this charming island. With frequent departures, comfortable onboard amenities, and stunning panoramic views, it’s a practical choice for many travelers. While booking directly at the port often proves smoother and avoids voucher complications, the overall experience is enjoyable and worth considering—especially for those prioritizing flexibility and a relaxed vibe.
If you’re after a straightforward, scenic sea crossing that gives you a taste of Caribbean beauty before diving into Isla Mujeres’ attractions, this ferry service delivers. It’s best suited for independent travelers, small groups, and anyone eager to keep travel simple and picturesque.
FAQs
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How often do the ferries depart?
Ferries leave every 30 minutes from early morning until late evening, offering plenty of options to fit your schedule.
Where do I board the ferry?
Board at UltraMar Playa Tortugas, located at Blvd. Kukulcan km 6.5 in Cancun’s Hotel Zone. It’s accessible via public transport, but there’s no included shuttle service.
How long is the ferry ride?
The trip lasts approximately 30 to 45 minutes, depending on sea conditions and the route.
What amenities are available onboard?
You’ll find air conditioning, restrooms, a bar for food and drinks, television screens, and comfortable seats on both the main and upper decks.
Can I bring baggage?
Yes, passengers can bring one piece of baggage up to 25 kg (about 55 lbs) at no extra cost.
Is the ticket valid for return?
Yes, the round-trip ticket is valid for up to 48 hours, giving you flexible time to explore Isla Mujeres or return at your own pace.
Are pets and bikes allowed?
Yes, both are welcome onboard, making this a flexible choice for travelers with different needs.
What happens if I book through a third-party like Viator?
Some reviewers experienced issues with vouchers not being accepted or needing to repurchase tickets directly at the port, so buying tickets in person might save some trouble.
Can I buy food and drinks on board?
Yes, there’s a bar and refreshments available for purchase. However, bringing your own snacks is also a good idea if you have specific preferences.
The ferry from Cancun to Isla Mujeres is a straightforward, scenic, and flexible way to start your island adventure. With just a little planning and awareness of potential voucher pitfalls, you can enjoy stunning sea views and a smooth ride to this Caribbean gem.
