This grand 1880s hotel blends old-world elegance with fresh updates, and we found it hits most of the right notes. The Napoleon III façade leads to surprisingly modern interiors (thanks to a 2022 makeover), though some rooms still show their age around the edges. While the free parking is a major plus in central Lille, we noticed the spaces can get tight during peak season.
The on-site Rococo Restaurant impressed us with locally sourced French classics, though prices run a bit high for the portion sizes. The super-helpful staff and spotless rooms make up for any minor wrinkles.
Best suited for: History buffs who appreciate architectural character but don’t want to sacrifice modern comforts, business travelers needing reliable WiFi and parking, and food lovers who want to stumble home after a rich French meal. Not ideal for budget travelers or those seeking cutting-edge design throughout.
Good To Know
- Best Western Urban Hotel is located in the center of Lille, offering a blend of historic and contemporary accommodations.
- The hotel features the Rococo Restaurant, serving French cuisine made from fresh, locally sourced ingredients.
- Guests enjoy complimentary parking and WiFi, along with comfortable family and non-smoking rooms.
- The hotel has a high staff friendliness rating of 9.1 and overall guest satisfaction rating of 7.8.
- Recognized with Green Key certification, the hotel practices sustainability through local sourcing and energy-saving technologies.
Hotel Overview and History
The Best Western Urban Hotel, nestled in the heart of Lille, offers a unique blend of history and modern comfort.
Originally built in 1880 as the home of Monsieur Pouillet, a former spinner, the hotel showcases stunning Napoleon III architecture, complete with marble floors and original mouldings.
In 2022, the hotel underwent renovations, ensuring guests enjoy a contemporary experience while still appreciating its rich history.
This charming hotel attracts visitors looking for a delightful escape, combining its storied past with the conveniences of today.
It’s a perfect base for exploring the vibrant culture and sights of Lille.
Key Facilities and Services
At Best Western Urban Hotel, guests can enjoy a range of facilities designed to enhance their stay.
Guests at Best Western Urban Hotel can indulge in a variety of amenities crafted to elevate their experience.
They’ll appreciate free parking and WiFi, along with comfortable family and non-smoking rooms. The Rococo Restaurant serves delightful French cuisine, while the bar offers a relaxing atmosphere.
For added convenience, the hotel features a 24-hour front desk, room service, and facilities for disabled guests.
Each room includes private bathrooms, air conditioning, flat-screen TVs, and coffee machines.
Guests can also unwind in the garden or terrace, and business travelers will find meeting and banquet facilities ready to accommodate their needs.
Guest Reviews and Ratings
With an overall rating of 7.8 based on 1,621 reviews, guests generally find the Best Western Urban Hotel to be a solid choice for their stay in Lille.
They appreciate several standout features, including:
Friendly Staff (9.1): Many guests highlight the attentiveness and helpfulness of the hotel staff.
Cleanliness (8.4): Reviewers consistently mention the well-maintained and tidy accommodations.
Comfort (8.3): Comfortable rooms and upgraded amenities contribute to a relaxing experience.
Dining Experience at Rococo Restaurant
Guests not only appreciate the friendly staff and cleanliness of the Best Western Urban Hotel, but they also enjoy the dining experience at the on-site Rococo Restaurant.
Guests rave about the welcoming staff and pristine environment at Best Western Urban Hotel, as well as the delightful dining at Rococo Restaurant.
This charming eatery serves delectable French cuisine, emphasizing fresh and locally sourced ingredients. Diners can savor a variety of dishes, from classic favorites to innovative creations, all prepared with care.
The inviting atmosphere, complemented by attentive service, makes every meal memorable. Whether it’s a leisurely breakfast or a romantic dinner, Rococo Restaurant ensures guests leave satisfied.
With a diverse menu and a focus on quality, it’s a highlight of the hotel experience.
Sustainability Practices
The Best Western Urban Hotel stands out for its commitment to sustainability, earning a third-party certification known as Green Key. This recognition highlights the hotel’s dedication to eco-friendly practices.
Guests appreciate the following initiatives:
Local Sourcing: The restaurant features dishes made from locally sourced ingredients, supporting regional farmers.
Waste Reduction: The hotel implements recycling programs to minimize waste and promote a cleaner environment.
Energy Efficiency: Energy-saving technologies are utilized throughout the property, reducing its carbon footprint.
Policies and Booking Information
While planning a stay at the Best Western Urban Hotel, travelers will find clear and straightforward policies that make booking a breeze.
Check-in is available from 15:00 to midnight, while check-out runs from 03:00 to 12:00. Guests must prepare for a €100 damage deposit upon arrival, fully refundable within seven days post-check-out.
Check-in is from 15:00 to midnight; check-out is from 03:00 to 12:00, with a €100 refundable damage deposit required.
The minimum age for check-in is 18, and pets are welcome with potential charges. Groups booking over nine rooms will encounter specific policies.
Cancellation and prepayment policies vary by accommodation type, ensuring flexibility for different travel needs.
Location and Accessibility
Nestled in the heart of Lille, the Best Western Urban Hotel boasts a prime location at 48 bis rue de Valenciennes, making it easily accessible for travelers arriving by car or public transport.
Guests appreciate its proximity to key attractions, ensuring a vibrant stay.
Here are a few highlights of its accessibility:
Public Transport: Close to bus and tram stops, connecting visitors to the city.
Parking: Free on-site parking available for guests.
Walking Distance: Major landmarks and shopping districts are just a short stroll away.
This location truly enhances guests’ experience in Lille.
Special Offers and Promotions
Guests looking for great value at the Best Western Urban Hotel will find an array of special offers and promotions designed to enhance their stay. From seasonal discounts to package deals, guests can make the most of their experience.
| Offer Type | Description | Validity |
|——————–|—————————-|———————-|
| Weekend Getaway | 20% off Friday and Saturday stays | Year-round |
| Family Package | Free meals for children under 12 | Summer Season |
| Long Stay Discount | 15% off stays of 5 nights or more | Limited Time Offer |
These promotions ensure that every visit is memorable and budget-friendly.
The Sum Up
In summary, the Best Western Urban Hotel in Lille seamlessly combines historical charm with modern comforts. With its inviting atmosphere, friendly staff, and excellent amenities, it’s an ideal spot for both leisure and business travelers. Guests appreciate the delightful dining at Rococo Restaurant and the hotel’s commitment to sustainability. Whether you’re exploring Lille’s vibrant culture or enjoying a peaceful retreat, this hotel offers a memorable experience that caters to every need. Book your stay today and discover all it has to offer!