This modest 3-star hotel sits in a prime spot of Sendai’s Aoba Ward, and I’ve found it to be a reliable mid-range choice. You’re literally steps from the Community Support Center and can walk to Sendai Station in about 10 minutes – a huge plus for train travelers and city explorers.
The clean rooms and helpful staff stand out, though don’t expect luxury – the overall experience is decidedly middle-of-the-road. The main drawbacks? The dated furnishings could use a refresh, and some rooms feel a bit cramped by Western standards. Also, families should note there are some restrictions on children.
This place works best for couples and business travelers who want a no-frills but dependable stay with a fantastic location. With free WiFi, an on-site restaurant, and business facilities, you get the basics done right. If you’re looking for a practical home base to explore Sendai without breaking the bank, this fits the bill nicely.
Tip: Request a room on a higher floor – they tend to be quieter and some offer decent city views.
Good To Know
- Koyo Grand Hotel is a 3-star property located in Aoba Ward, Sendai, offering easy access to Sendai Station and Sendai City Community Support Center.
- The hotel has an overall guest score of 7.1 out of 10, with high ratings for staff service and location, particularly for couples.
- Amenities include non-smoking rooms, private parking, free WiFi, and three on-site restaurants serving European, Chinese, and 24-hour cuisine.
- The hotel does not permit children or pets, and guests with tattoos may face restrictions in public bathing areas.
- COVID-19 safety measures include mandatory masks, physical distancing, enhanced cleaning protocols, and contactless check-in/out.
Hotel Overview
Koyo Grand Hotel, a 3-star property, sits squarely in Aoba Ward, Sendai, Miyagi Prefecture, just 100 meters from the Sendai City Community Support Center.
The hotel is 18 km from Shiogama Shrine and less than 1 km from Sendai Station. Guests can reach Sendai Airport in 16 km.
The hotel features air-conditioned rooms with free WiFi and private parking. Couples rate the location highly, giving it an 8.0 for two-person trips.
Location and Accessibility
The hotel’s location in Aoba Ward, Sendai, puts guests within a 100-meter stroll of the Sendai City Community Support Center. Sendai Station is less than a kilometer away, making it easy to explore the city. Shiogama Shrine, a popular tourist attraction, is just 18 km from the hotel. Sendai Airport, the nearest international airport, is a 16 km drive.
| Destination | Distance |
|---|---|
| Sendai City Community Support Center | 100 m |
| Sendai Station | < 1 km |
| Shiogama Shrine | 18 km |
| Sendai Airport | 16 km |
The hotel’s convenient location and proximity to key sites make it an ideal choice for travelers seeking a well-connected base in Sendai.
Guest Ratings and Reviews
Based on over 860 guest reviews, Koyo Grand Hotel has received an overall score of 7.1 out of 10.
The hotel’s staff received the highest praise, earning an 8.3 rating. Guests also appreciated the hotel’s cleanliness (7.6) and comfort (7.5), though the value for money (7.3) and free WiFi (7.2) received slightly lower scores.
Notably, couples seem to particularly enjoy the hotel’s location, rating it 8.0 for two-person trips.
Amenities and Facilities
Turning to the hotel’s amenities and facilities, Koyo Grand offers several convenient features for guests. Notably, the hotel provides non-smoking rooms, private parking (¥1,000 per day), and free WiFi. Guests can enjoy meals at the hotel’s three on-site restaurants, serving European, Chinese, and 24-hour cuisine. Business travelers will appreciate the hotel’s fax/photocopying services and meeting/banquet facilities. For safety, the property is equipped with fire extinguishers, CCTV, smoke alarms, and 24-hour security.
| Amenity | Description |
|---|---|
| Non-smoking rooms | Available |
| Private parking | ¥1,000 per day |
| Free WiFi | Provided |
| Restaurants | European, Chinese, 24-hour |
| Business facilities | Fax, photocopying, meeting/banquet |
Room Types and Features
Providing various room types, Koyo Grand Hotel caters to diverse guest needs. The hotel offers:
- Economy Single Room – for solo travelers on a budget.
- Standard Twin Room – available in smoking and non-smoking options.
- Standard Double Room – also with smoking and non-smoking choices.
All rooms feature a flat-screen TV, desk, and free toiletries.
However, cots and extra beds are unavailable, as the hotel doesn’t accommodate children.
Guests with tattoos may face restrictions in public bathing areas.
Check-in and Check-out
At Koyo Grand Hotel, guests can check in from 15:00 to 00:00, and must check out by 11:00.
The hotel doesn’t allow children, nor do they provide cots or extra beds. Pets are also prohibited.
Guests with tattoos may face restrictions in the public bathing areas.
The property adheres to COVID-19 safety measures, including physical distancing and mandatory masks in common areas.
Cancellation and prepayment policies vary depending on the accommodation type.
Important Policies
Koyo Grand Hotel enforces a few key policies guests should be aware of.
Children aren’t permitted, and cots or extra beds are unavailable. Pets are also not allowed on the premises.
Guests with tattoos may face restrictions in the public bathing areas.
Plus, the hotel adheres to COVID-19 safety measures, requiring physical distancing and mandatory masks in common areas.
Cancellation and prepayment policies vary depending on the accommodation type. Guests should review these policies carefully when making their reservations.
COVID-19 Safety Measures
The hotel’s commitment to COVID-19 safety is evident. Guests can expect mandatory mask-wearing in common areas and physical distancing measures. To provide additional reassurance, the property has implemented the following protocols:
| Measure | Description |
|---|---|
| Cleaning | Enhanced cleaning and disinfection of high-touch surfaces. |
| Contactless | Contactless check-in/out and cashless payments. |
| Monitoring | Temperature checks for staff and guests upon entry. |
| Ventilation | Improved air circulation and filtration systems. |
These measures demonstrate the hotel’s dedication to ensuring a safe and comfortable stay for all guests during the pandemic.
Frequently Asked Questions
Are There Any Restaurants Near the Hotel?
The hotel has 3 on-site restaurants serving European, Chinese, and local cuisine, so there’s no need to look elsewhere for dining options. Guests can enjoy meals without leaving the property.
Can I Store My Luggage at the Hotel Before Check-In?
Yes, the hotel offers a luggage storage service before check-in. Guests can drop off their bags at the 24-hour front desk and explore the area without lugging around their belongings.
Is There a Fitness Center or Gym On-Site?
No, the hotel does not have a fitness center or gym on-site. The amenities focus on dining options, business facilities, and basic hotel services, but there’s no dedicated fitness space for guests.
Does the Hotel Offer Any Shuttle Service to Nearby Attractions?
The hotel doesn’t offer a shuttle service to nearby attractions. Guests will need to rely on public transportation or taxis to get around the area.
What Is the Breakfast Menu and Cost at the Hotel?
The hotel doesn’t seem to provide breakfast. Guests can likely find local cafes and restaurants nearby to enjoy a morning meal, though the cost isn’t specified in the available information.
The Sum Up
The Koyo Grand Hotel is a solid 3-star option for travelers in Sendai. It’s conveniently located near major attractions and transportation, offers basic amenities, and receives generally positive reviews. However, it doesn’t stand out in any particular way and is simply a functional, no-frills hotel option. Guests looking for a more memorable or luxurious experience may want to explore other choices in the area.