Looking for a reliable base in Saitama? This first-rate hotel inside Omiya’s Sonic City complex puts you just 3 minutes from the train station – perfect for exploring both Tokyo and local gems like the fascinating Railway Museum.
During my stay, I was impressed by the spotless rooms and genuinely helpful staff. The five restaurants deliver solid meals, from traditional Japanese to fancy French, though prices run a bit high for what you get. While the décor feels slightly dated in spots, that’s a minor quibble given the excellent location and amenities.
One heads-up: The standard rooms lean toward the cozy side by Western standards. And if you’re seeking that intimate boutique hotel vibe, the large-scale business hotel atmosphere might not be your cup of tea.
This place really shines for business travelers, train enthusiasts (given the nearby museum), and couples who want a reliable, well-located hotel with all the essentials – free Wi-Fi, parking, and wheelchair access. It’s also ideal for anyone planning events, with 19 flexible meeting spaces at your disposal.
Bottom line: A dependable, convenient choice that delivers exactly what you’d expect from a quality Japanese business hotel.
This exceptional hotel appears in the 15 best hotels in Omiya Ward, Saitama.
Good To Know
- Conveniently located in Omiya Ward, Saitama, with easy access to Omiya Station and nearby tourist attractions like the Railway Museum.
- Offers a range of amenities, including free Wi-Fi, parking, and 24-hour front desk, catering to both leisure and business travelers.
- Provides a diverse dining experience with five on-site restaurants serving Japanese, Chinese, and French cuisine.
- Features 19 versatile banquet and meeting rooms suitable for various events, conferences, and gatherings.
- Highly rated by guests for its excellent location, cleanliness, and comfort, making it a suitable choice for couples and solo travelers.
Location and Accessibility
Located in Omiya Ward, Saitama, Japan, Palace Hotel Omiya is part of the Omiya Sonic City convention complex.
Built in 2012, the hotel is just a 3-minute walk from Omiya Station, which is served by 14 railway lines. Guests can conveniently take limousine buses to Haneda and Narita airports from the station.
The hotel’s prime location also puts it close to popular attractions like the Railway Museum, which is a 10-minute train ride away, and the Omiya Bonsai Art Museum, just a 20-minute train journey.
With its modern amenities and excellent accessibility, the Palace Hotel Omiya offers a convenient base for exploring the Saitama region.
Guest Ratings and Reviews
According to the reviews, guests have rated Palace Hotel Omiya quite favorably, awarding it an overall score of 8.1 out of 10 based on 937 submissions.
Guests praised the hotel’s:
- Great location, scoring 8.5 out of 10
- Cleanliness, scoring 8.6 out of 10
- Comfort, scoring 8.7 out of 10
- Excellent staff, scoring 8.6 out of 10
Reviewers highlighted the spacious rooms, modern design, and quality of the buffet breakfast.
Couples, in particular, rated the location highly, scoring it 8.7 out of 10 for two-person trips.
Hotel Amenities and Facilities
Palace Hotel Omiya offers various amenities to cater to the needs of its guests.
The hotel provides free WiFi and parking, as well as non-smoking rooms and facilities for guests with disabilities. Guests can enjoy a variety of dining options, with five on-site restaurants serving Japanese, Chinese, and French cuisine. The hotel also features a bar and a coffee house.
For business travelers, there are 19 banquet and meeting rooms available. Additional services include a 24-hour front desk, luggage storage, and currency exchange.
The rooms are equipped with modern amenities such as air conditioning, flat-screen TVs, refrigerators, and electric kettles, ensuring a comfortable stay.
Dining Options and Cuisine
Housed within the Palace Hotel Omiya are five distinct dining establishments, each offering its own unique culinary experience.
Theres some good:
- European cuisine at Café Restaurant Parterre
- Traditional French fare at Crown French Restaurant
- Authentic Japanese dishes at Japanese Restaurant Keyaki
- Authentic Chinese cuisine at Chinese Restaurant Zuirin
- Teppanyaki-style Japanese cooking at Teppanyaki Wa
All restaurants serve lunch and dinner, with some also offering breakfast and brunch.
Guests have consistently praised the quality and presentation of the hotel’s buffet breakfast, making it a popular start to the day.
Room Amenities and Features
Rooms at the Palace Hotel Omiya feature a range of modern amenities to ensure a comfortable stay. Guests can enjoy the convenience of in-room air conditioning, flat-screen TVs, and refrigerators. For those who prefer a hot beverage, electric kettles are provided. The hotel also offers complimentary Wi-Fi access throughout the property, allowing guests to stay connected during their visit.
| Room Amenity | Description |
|---|---|
| Air Conditioning | Provides climate control for guest comfort |
| Flat-Screen TV | Offers entertainment options in the room |
| Refrigerator | Allows guests to store personal items and beverages |
| Electric Kettle | Enables guests to prepare hot drinks in their room |
| Complimentary Wi-Fi | Allows seamless internet access during the stay |
Event and Meeting Spaces
The hotel features an array of event and meeting spaces to accommodate a variety of gatherings.
With 19 banquet and meeting rooms, the Palace Hotel Omiya caters to the needs of both corporate and social events.
The versatile spaces include:
- Spacious ballrooms that can host up to 800 guests
- Intimate meeting rooms for smaller conferences and workshops
- Flexible event spaces that can be customized for weddings, parties, and other celebrations
- Modern audio-visual equipment and high-speed Wi-Fi to support seamless presentations and connectivity
The hotel’s event planning team is available to assist with every detail, ensuring a successful and memorable experience for all guests.
Policies and Additional Details
Check-in at Palace Hotel Omiya begins at 3:00 PM, and guests must check out by 12:00 PM.
Children of all ages are welcome, but those 6 and older are charged as adults. Pets aren’t allowed on the premises.
Cancellation and prepayment policies vary based on accommodation type.
The hotel will undergo system maintenance on December 18, 2024, affecting Wi-Fi availability from 1:00 AM to 4:00 AM. Guests should plan accordingly during this brief outage.
Nearby Attractions and Transportation
Palace Hotel Omiya enjoys a prime location, with several notable attractions within easy reach.
Just a 10-minute train ride away is the Railway Museum, offering an immersive look into Japan’s railway history. The Omiya Bonsai Art Museum, known for its impressive collection of miniature trees, is a 20-minute train journey from the hotel.
Guests can also explore:
- Kita-Urawa Shrine, a peaceful Shinto sanctuary less than 2 kilometers away
- Omiya Park, a sprawling green oasis perfect for leisurely strolls
- Omiya Sonic City, the convention complex housing the hotel
- Convenient transportation links, including direct limousine bus service to Haneda and Narita airports.
Frequently Asked Questions
Does the Hotel Have Any Special Offers or Packages?
The hotel doesn’t explicitly mention any special offers or packages on its website. However, it’s worth checking directly with the hotel or its website for any promotions or deals that may be available during the dates of your stay.
Are Any Discounts Available for Extended Stays or Group Bookings?
The hotel offers discounts for extended stays and group bookings. Guests can inquire about special package deals, which may include reduced room rates or additional amenities for longer visits or larger parties.
What Are the Popular Tourist Attractions Near the Hotel?
The hotel is close to popular attractions like the Railway Museum, which is a 10-minute train ride away, and the Omiya Bonsai Art Museum, which is a 20-minute train ride from the hotel.
Are There Any On-Site Recreation or Wellness Facilities?
The hotel offers limited on-site recreational facilities, with a bar and coffee house available for guests. However, it doesn’t have a spa, pool, or fitness center according to the information provided.
How Can Guests Book Airport Shuttle or Transportation Services?
Guests can book airport shuttle or transportation services directly with the hotel. The hotel offers limousine bus service to Haneda and Narita airports, with departures from the nearby Omiya Station.
The Sum Up
Palace Hotel Omiya offers a convenient and comfortable stay for both leisure and business travelers. Its prime location near Omiya Station provides easy access to various transportation options, including limousine buses to the airports. The hotel’s modern amenities, on-site dining, and accessible facilities cater to the diverse needs of guests. With its exceptional service and proximity to local attractions, Palace Hotel Omiya is an ideal choice for those exploring the Saitama region.