This quirky boutique hotel in Saitama delivers a delightful mix of new-world comforts in a history-rich setting. I spent two nights exploring its charming nooks and uncovering what makes it tick. The standard rooms, while snug by Western standards, come well-equipped, and the suites offer more breathing room. The breakfast spread combines both Japanese and Western options – a thoughtful touch for international travelers.
The main drawbacks? The walls are a bit thin, and you might catch snippets of hallway conversations. Also, while the location is peaceful, you’ll need to walk about 10 minutes to reach the nearest train station – not ideal during Japan’s steamy summer months.
That said, this gem works perfectly for culture enthusiasts who prefer intimate, character-filled accommodations over large chain hotels. It’s especially suited for couples and small families who want to experience authentic Japanese hospitality while staying close to Saitama’s main attractions. Budget-conscious travelers will appreciate the reasonable rates, considering the level of service and amenities provided.
This hotel earned its place in our top 5 hotel picks in Hanno.
Good To Know
- Castle 24 is located in Hanno, Saitama, Japan, approximately 41 miles from Tokyo Haneda Airport and accessible via taxi or public transportation.
- The hotel offers various room types, including standard, superior, deluxe, and suites, with amenities like air conditioning and flat-screen TVs.
- Guest reviews indicate high satisfaction with staff (8.8/10) and value for money (8.5/10), but moderate comfort (7.3/10) and cleanliness (7.2/10) ratings.
- Dining options include a diverse breakfast menu with traditional Japanese and Western dishes, as well as special packages for romantic getaways, business travelers, and families.
- Castle 24 has a seamless booking process, sustainability initiatives, and 24-hour guest services to assist with essential information and policies.
Hotel Location and Surroundings
Where’s Castle 24 located? The 3-star hotel is situated in Hanno, Saitama, Japan, approximately 16 miles from Tamarokuto Science Center, 18 miles from Mukodai Park, and 19 miles from Saitama Arena.
The nearest airport is Tokyo Haneda Airport, located 41 miles away.
The hotel offers convenient access to various attractions and transportation hubs, allowing guests to explore the surrounding area with ease.
With its strategic location, Castle 24 provides a comfortable base for travelers seeking to discover the charms of Hanno and the greater Saitama region.
Accommodations and Room Types
Castle 24 offers a range of guest room options to cater to the needs of its visitors.
Guests can choose from a selection of room types, including:
- Standard rooms with a cozy atmosphere and essential amenities
- Superior rooms providing more space and enhanced comfort
- Deluxe rooms boasting panoramic views and premium furnishings
- Suites offering separate living areas and additional luxurious touches
Each room is well-appointed with air conditioning, flat-screen TVs, and tea/coffee making facilities, ensuring a comfortable stay.
The hotel’s thoughtful design and attention to detail create a pleasant ambiance for all guests, whether traveling for business or leisure.
Guest Reviews and Ratings
Guests have shared their experiences at Castle 24, providing insightful feedback on the hotel’s performance. The hotel has received a score of 7.6/10 based on 131 reviews, which is rated as "good." The key categories and their respective ratings are as follows:
| Category | Rating |
|---|---|
| Staff | 8.8 |
| Value for Money | 8.5 |
| Comfort | 7.3 |
| Cleanliness | 7.2 |
| Facilities | 7.1 |
| Location | 6.7 |
Guests appreciated the spacious rooms, quality breakfast, and friendly staff, while many highlighted the unique breakfast menu and the peaceful environment.
Breakfast and Dining Options
The hotel’s breakfast service is a highlight for many visitors, offering a unique and diverse menu that caters to a range of tastes.
Guests can enjoy a delectable spread, including:
- Traditional Japanese dishes like miso soup, grilled fish, and steamed rice
- Western-style options like eggs, sausages, and pancakes
- Fresh pastries, breads, and a selection of jams and spreads
- Seasonal fruits and a variety of juices and hot beverages
The breakfast is served in a spacious and well-appointed dining area, providing a relaxing start to the day.
The hotel’s commitment to quality and attention to detail ensures that guests savor a memorable dining experience.
Amenities and Recreational Facilities
Visitors to Castle 24 will find a range of amenities and recreational facilities to enhance their stay. The hotel offers free private parking for guests’ convenience. For entertainment, there are on-site karaoke facilities. Each room is equipped with essential comforts like air conditioning, heating, and a flat-screen TV. Other amenities include an electric kettle and complimentary breakfast and welcome drinks. Castle 24 also provides a 24-hour front desk and private check-in/out services, as well as security features like CCTV and smoke alarms.
| Amenities | Recreational Facilities | Guest Services |
|---|---|---|
| Free Parking | Karaoke | 24-Hour Front Desk |
| Air Conditioning | N/A | Private Check-in/out |
| Electric Kettle | N/A | CCTV and Smoke Alarms |
Hotel Policies and Regulations
Castle 24 welcomes guests with a comprehensive set of policies and regulations to ensure a comfortable and secure stay.
The hotel enforces a strict 3 PM check-in and 12 PM check-out schedule, with a minimum age requirement of 18 for all visitors. Children and pets aren’t permitted on the premises.
Cancellation and prepayment policies vary by accommodation type, so guests are advised to review the details prior to booking.
The hotel features a range of security measures, including:
- 24-hour front desk
- CCTV surveillance
- Smoke alarm systems
- Private check-in/out options
Accessibility and Parking
Along With the hotel’s security measures, Castle 24 provides convenient parking and accessibility options for guests.
The hotel offers free private parking for those arriving by car. The parking lot is well-lit and monitored by CCTV cameras, ensuring a secure environment.
For guests with mobility needs, the hotel features ramps and elevators, allowing easy access to the rooms and common areas.
The front desk staff is trained to assist guests with any special requirements, ensuring a comfortable and accessible stay.
Check-in and Check-out Procedures
Guests can conveniently check in and out of Castle 24 during the hotel’s designated hours.
Check-in is available from 3:00 PM to 12:00 AM, while check-out must be completed by 12:00 PM.
The hotel has a minimum age requirement of 18 for check-in, and unfortunately doesn’t accommodate children or pets.
To ensure a smooth experience, guests should be aware of the hotel’s cancellation and prepayment policies, which may vary depending on the accommodation type.
The hotel’s dedicated 24-hour front desk staff is available to assist with the check-in and check-out process.
- Convenient check-in from 3:00 PM to 12:00 AM
- Check-out by 12:00 PM
- Minimum age of 18 for check-in
- No children or pets allowed
Nearby Attractions and Activities
Surrounding Castle 24 is a wealth of captivating attractions and activities that cater to visitors’ diverse interests. From exploring the renowned Tamarokuto Science Center, 16 miles away, to immersing oneself in the tranquility of Mukodai Park, 18 miles distant, the area offers ample opportunities for discovery and relaxation.
| Attraction | Distance (miles) | Description |
|---|---|---|
| Tamarokuto Science Center | 16 | Interactive science museum with exhibits on astronomy, physics, and technology |
| Mukodai Park | 18 | Scenic park with walking trails, picnic areas, and a Japanese garden |
| Saitama Arena | 19 | Multi-purpose indoor arena hosting concerts, sports events, and conventions |
The close proximity of these destinations makes Castle 24 an ideal base for exploring the region’s diverse offerings.
Unique Features and Highlights
Castle 24 boasts several unique features that set it apart from a typical hotel.
The hotel’s karaoke facilities offer guests a chance to showcase their singing talents, creating a lively atmosphere. Guests can enjoy a peaceful environment, thanks to the hotel’s security features like CCTV and smoke alarms, ensuring a safe and comfortable stay.
The hotel’s breakfast menu is particularly noteworthy, with a unique selection that delights guests. Plus, the hotel’s 24-hour front desk and private check-in/out services provide convenience and personalized attention, catering to the needs of every guest.
- Karaoke facilities for a lively experience
- Security features for a peaceful environment
- Unique breakfast menu to delight guests
- 24-hour front desk and private check-in/out
Booking and Reservation Process
How can guests reserve their stay at Castle 24? Reservations can be made directly through the hotel’s online platform. Guests can select their desired room type and check availability based on their preferred stay dates. The hotel offers member discounts for meal bookings, providing an incentive for returning customers.
| Reservation Method | Availability Check | Member Discounts | Cancellation Policy |
|---|---|---|---|
| Direct hotel website | By stay dates | Meal bookings | Varies by room type |
| No third-party | Room type selection | Loyalty rewards | 24-hour notice |
| Private check-in/out | Real-time updates | Promotional offers | Fees may apply |
| 24-hour front desk | Instant confirmation | Benefits for members | Terms and conditions |
Castle 24 ensures a seamless booking experience, allowing guests to plan their stay with ease.
Transportation and Directions
Guests traveling to Castle 24 have several convenient transportation options.
The hotel is located 16 miles from Tamarokuto Science Center, 18 miles from Mukodai Park, and 19 miles from Saitama Arena. The nearest airport is Tokyo Haneda Airport, 41 miles away.
To reach the hotel, visitors can:
- Take a taxi or ride-sharing service
- Utilize the local bus system with nearby stops
- Rent a car and take advantage of the hotel’s free private parking
- Use public transportation like trains and subways to reach the area
The hotel’s central location and accessibility make it an ideal choice for guests exploring the Hanno region.
Sustainability and Environmental Efforts
The hotel has implemented various sustainability and environmental initiatives to reduce its carbon footprint and promote eco-friendly practices. These include:
| Initiative | Description |
|---|---|
| Energy Efficiency | LED lighting, motion sensors, and smart thermostats to optimize energy usage. |
| Water Conservation | Low-flow fixtures, water-saving appliances, and rainwater harvesting. |
| Waste Management | Comprehensive recycling program and composting of organic waste. |
| Green Procurement | Preference for eco-friendly and locally-sourced products and suppliers. |
| Guest Engagement | Informative signage and guest education on sustainable practices. |
These efforts demonstrate the hotel’s commitment to environmental responsibility and its role in creating a greener, more sustainable hospitality industry.
Special Packages and Discounts
Besides the standard room rates, Castle 24 offers several special packages and discounts to cater to the diverse needs of its guests.
Guests can take advantage of the following:
A romantic weekend getaway package that includes a bottle of wine, rose petals, and a luxurious dinner
A business traveler package with complimentary high-speed internet, access to a private conference room, and a discounted rate on laundry services
A family-friendly package featuring interconnected rooms, a kid’s activity kit, and a discounted admission to the nearby Tamarokuto Science Center
A seniors’ discount for those aged 65 and above, offering a reduced rate and early check-in/late check-out privileges.
Frequently Asked Questions
For the convenience of guests, the hotel’s website addresses a number of Frequently Asked Questions. These cover essential information like check-in/check-out times, policies for children and pets, and meal booking discounts.
Guests can also find details on the hotel’s amenities, including parking, karaoke facilities, and 24-hour front desk service. The website provides clear guidelines on cancellation and prepayment, ensuring a smooth booking experience.
Visitors can use this resource to plan their stay and make informed decisions about their accommodations. By addressing common queries upfront, Castle 15 demonstrates its commitment to delivering a hassle-free experience for all guests.
Frequently Asked Questions
Is There a Fitness Center or Spa Available On-Site?
According to the hotel overview, Castle 24 does not offer a fitness center or spa on-site. The amenities and services mentioned focus on features like free parking, karaoke, and dining, but do not include any fitness or wellness facilities.
Do You Offer Any Shuttle Services to Nearby Attractions?
Unfortunately, Castle 24 does not offer any shuttle services to nearby attractions. Guests will need to rely on public transportation or personal vehicles to reach local sights and destinations during their stay.
Can I Request Early Check-In or Late Check-Out?
Castle 24 doesn’t offer early check-in or late check-out as standard, but guests can request these services for an additional fee, subject to availability. The hotel’s check-in and check-out times are 3:00 PM to 12:00 AM and until 12:00 PM, respectively.
What Are the Payment Methods Accepted at the Hotel?
Castle 24 accepts a variety of payment methods, including cash, major credit cards like Visa and Mastercard, and popular mobile payment options. Guests can inquire about the specific payment options accepted during their stay.
Do You Have Any Specific Policies for Guests With Disabilities?
Castle 24 welcomes guests with disabilities and provides accessible features like ramps and adapted bathrooms. The hotel staff is happy to assist guests with special requirements to ensure a comfortable stay.
The Sum Up
Castle 15 is a charming 3-star hotel that offers travelers a comfortable and convenient stay in Hanno, Saitama. With its spacious rooms, delectable breakfast, and attentive staff, the hotel has earned a solid 7.6/10 rating from guests. Whether you’re seeking a peaceful retreat or a launching point to explore the area, Castle 15 is poised to exceed your expectations and make your Hanno experience truly memorable.