This well-positioned mid-range hotel sits just a 10-minute stroll from Saitama-Shintoshin Station, making it a solid pick for exploring the area. I found the staff exceptionally warm and helpful during my stay, matching the positive feedback from hundreds of other travelers.
While the modern rooms come nicely equipped with all the essentials – from reliable air conditioning to spacious bathtubs – you might find the standard rooms a bit snug by Western standards. Also, the indoor pool can get crowded during peak hours, especially on weekends.
The dual dining options hit the spot whether you’re craving local Japanese dishes or familiar Italian fare. The fitness center, though basic, gets the job done for a quick workout.
This place is ideal for business travelers and travelers who prioritize location and reliable service over luxury frills. It’s especially well-suited for solo travelers or couples who don’t need sprawling room space, and for those who want easy train access without the chaos of downtown Tokyo prices.
Based on my experience and guest feedback, the 8.2 rating is spot-on – solid value without pretense.
This hotel earned its place in the top 8 hotels in Saitama.
Good To Know
- The Mark Grand Hotel is located in Chuoku, Saitama, Japan, a 10-minute walk from Saitama-Shintoshin Station.
- The hotel has an 8.2 rating based on 742 reviews, praised for its accessibility and staff.
- The hotel offers a range of amenities, including an indoor pool, fitness center, and two on-site restaurants.
- In-room features include air conditioning, refrigerators, and private bathrooms with bathtubs.
- The hotel’s dining options include Japanese and Italian cuisine, as well as a convenience store and bar/coffee house services.
Hotel Overview
The Mark Grand Hotel is located in Chuoku, Saitama, Japan, offering 8.2-rated accommodations with a 10-minute walk from Saitama-Shintoshin Station.
It’s also just 1 stop from Omiya Station and within 20-30 minutes of Ikebukuro and Ueno Stations.
The hotel has 742 reviews, highlighting its very good ratings for accessibility, staff, facilities, cleanliness, and comfort.
Guests can expect amenities like an indoor pool, fitness center, and 2 on-site restaurants, as well as in-room features such as air conditioning, refrigerators, and private bathrooms with bathtubs and toilets.
Amenities and Facilities
The hotel’s popular amenities include an indoor swimming pool, free Wi-Fi, and a fitness center.
Guests can also enjoy two on-site restaurants and paid parking.
The rooms feature air conditioning, city views, and en-suite bathrooms with bathtubs, showers, and washlet toilets.
Additional services like 24-hour front desk, luggage storage, and daily housekeeping are available.
For an extra fee, guests can access the gym, hot springs, saunas, and swimming pools.
Room Features
Rooms at The Mark Grand Hotel come equipped with air conditioning, offering guests city views to appreciate. Each room features an electric kettle, refrigerator, and flat-screen TV for convenience. The private bathrooms include a bathtub, shower, washlet toilet, and free toiletries.
| Room Feature | Included |
|---|---|
| Air Conditioning | ✓ |
| City View | ✓ |
| Electric Kettle | ✓ |
| Refrigerator | ✓ |
| Flat-screen TV | ✓ |
| Bathtub | ✓ |
| Shower | ✓ |
| Washlet Toilet | ✓ |
| Free Toiletries | ✓ |
Additional Services
Along With the well-appointed guest rooms, The Mark Grand Hotel offers a variety of additional services to enhance the comfort and convenience of its visitors.
The hotel features a 24-hour front desk, luggage storage, and daily housekeeping to cater to guests’ needs.
For those seeking leisure activities, the hotel provides access to a gym, hot springs, saunas, and swimming pools, though additional fees may apply.
With these amenities, The Mark Grand Hotel ensures a comprehensive and enjoyable stay for its guests.
Guest Ratings
Guests have rated The Mark Grand Hotel highly across several key areas. The staff earned an impressive 8.9 rating, reflecting their commitment to friendly and accommodating service.
The hotel’s facilities were also well-received, scoring an 8.5. Cleanliness is a priority, with an 8.8 rating. Comfort levels reached 8.9, ensuring a pleasant stay.
The hotel’s convenient location near transportation hubs earned an 8.6 rating. These positive guest reviews demonstrate The Mark Grand Hotel’s ability to deliver a quality experience across the board, from service and amenities to comfort and accessibility.
Positive Feedback
Friendly and accommodating staff are a hallmark of The Mark Grand Hotel, as guests consistently praise the team’s attentiveness and willingness to assist.
The hotel’s convenient location near trains, shops, and supermarkets is another source of positive feedback.
Guests also commend the quiet rooms with good design, providing a comfortable respite.
The breakfast options, including non-buffet Japanese style, receive acclaim for their quality and variety.
Dining Options
The Mark Grand Hotel offers two on-site restaurants for guests to enjoy.
The first is 日本料理 秋ヶ瀬, which serves Japanese cuisine for lunch and dinner in a family-friendly atmosphere.
The second is sereno, an Italian restaurant open from breakfast through dinner, offering a modern and romantic setting.
Along With the restaurants, the hotel has a convenience store on-site.
Bar and coffee house services are also available, providing guests with a variety of dining and beverage options during their stay.
Policies and Information
Checking in at The Mark Grand Hotel starts from 3:00 PM until 12:00 AM, and guests must check out by 12:00 PM. Children of all ages are welcome, but charges apply for those 6 and above. Cribs are available upon request for infants 0-1 years old. The minimum check-in age is 18, and pets are not allowed. Plus, guests with tattoos may face restrictions in the public bathing areas. The hotel accepts cash payments, and cancellation and prepayment policies vary.
| Policies | Details |
|---|---|
| Check-in | 3:00 PM – 12:00 AM |
| Check-out | Until 12:00 PM |
| Children | Charges apply for ages 6+ |
| Cribs | Available for 0-1 years old |
Frequently Asked Questions
Does the Hotel Offer Any Special Packages or Promotions?
The hotel doesn’t seem to offer any special packages or promotions based on the information provided. The overview focuses on the hotel’s amenities, facilities, guest experience, and policies without mentioning any special offers.
Are There Any Discounts Available for Senior Citizens or Students?
The hotel doesn’t explicitly mention any senior citizen or student discounts. However, it’s worth inquiring at the time of booking as some hotels may offer these types of deals, though they’re not advertised on the website.
What Are the Check-In and Check-Out Times on Weekends?
The check-in time is 3:00 PM to 12:00 AM and the check-out time is until 12:00 PM on weekends. These standard hotel hours apply regardless of the day of the week.
Can the Hotel Arrange for Airport Transportation or Shuttle Services?
The hotel doesn’t offer direct airport transportation or shuttle services. However, it’s located near train stations, providing easy access to airports via public transit. Guests can arrange for private transfers or taxis if needed.
Are There Any Nearby Attractions or Activities That the Hotel Recommends?
The hotel doesn’t offer airport transportation, but it’s located close to several popular attractions like Saitama-Shintoshin Station, Omiya Station, Ikebukuro Station, and Ueno Station which provide easy access to the area’s top sights and activities.
The Sum Up
The Mark Grand Hotel offers a convenient and luxurious stay in Saitama. With its prime location, modern amenities, and exceptional service, it’s an ideal choice for travelers seeking a relaxing getaway or an urban adventure. Whether you’re looking to unwind in the indoor pool or explore the city’s attractions, this hotel caters to your diverse needs.