This charming ryokan, tucked away in Niigata’s peaceful Tsukioka hot spring district, hits all the right notes for travelers seeking authentic Japanese lodging without sacrificing comfort. During our visit, we found the blend of old-world hospitality and modern perks (like reliable WiFi and easy parking) genuinely refreshing.
On the downside, the location requires a shuttle ride from the station, which means you’re a bit isolated from local attractions. Also, those traveling with four-legged friends will need to look elsewhere, as pets aren’t welcome.
But don’t let these minor hiccups deter you. This place is perfect for cultural enthusiasts who want to experience a real Japanese inn without roughing it. The on-site hot springs, coupled with attentive service and a solid restaurant, make it especially appealing for couples and small groups looking to decompress. Budget-conscious travelers who appreciate cleanliness and authenticity will find good value here, while families will appreciate the spacious rooms and accommodating staff.
Back in my budget travel days, I would have considered this place a splurge, but now I see it as a worthy investment for experiencing traditional Japan in comfort.
Good To Know
- Shiratamano Yu Senkei is a hotel located in Tsukioka Onsen, Shibata, Niigata, Japan, with a rating of 9.0 based on 69 external reviews.
- The hotel offers amenities such as a spa, free parking, free WiFi, a restaurant, and a bar, as well as additional services like a 24-hour front desk and shuttle service.
- Check-in is from 3:00 PM to 6:00 PM, and check-out is until 10:00 AM, with special requests considered during booking and group bookings subject to different policies.
- The hotel provides a shuttle service from JR Toyosaka Station at set times, making it a convenient option for guests arriving by train.
- Pets are not permitted on the property, and the hotel offers family-friendly amenities like cribs and extra beds upon request.
Hotel Overview

Shiratamano Yu Senkei is a hotel located in Tsukioka Onsen, Shibata, Niigata, Japan.
It boasts a 9.0 rating based on 69 external reviews, earning a "Wonderful" designation.
The hotel is situated 16 miles from Niigata Station, 10 miles from Suntopia World, and 17 miles from Toki Messe.
Guests can enjoy a variety of amenities, including a spa, free parking, free WiFi, a restaurant, and a bar.
Additional services like a 24-hour front desk, shuttle service, and meeting/banquet facilities are also available.
With a convenient location and a wide range of offerings, Shiratamano Yu Senkei provides an enjoyable stay for its guests.
Amenities and Facilities

Guests at Shiratamano Yu Senkei can enjoy a wealth of amenities and facilities.
The hotel has a spa, free public parking, and free WiFi throughout. Guests can dine at the on-site restaurant and bar, or relax with a coffee at the coffee house.
The hotel also offers a 24-hour front desk, shuttle service, baggage storage, and meeting/banquet facilities.
Outdoor activities include a garden, nightclub/DJ, and karaoke.
The hotel welcomes children of all ages and can provide cribs and extra beds upon request.
Special requests can be made during the booking process, and the hotel has different policies for group bookings of 5 or more rooms.
Guest Policies and Check-in
Check-in and check-out times at the hotel are from 3:00 PM to 6:00 PM and until 10:00 AM, respectively.
Children of all ages are welcome, and cribs and extra beds are available upon request, though additional charges may apply. Pets aren’t allowed.
Guests can make special requests during booking, and the hotel takes these into consideration. Late arrivals after 6:00 PM should contact the property.
For group bookings of 5 or more rooms, different policies and additional supplements may apply.
Shuttle Schedule and Transportation
According to the hotel information, Shiratamano Yu Senkei offers a shuttle service from JR Toyosaka Station at set times throughout the day.
The shuttle operates at 10:15 AM, 2:30 PM, 3:35 PM, 4:50 PM, and 5:55 PM. This service provides guests with a convenient way to reach the hotel from the nearby train station.
Guests should be aware that late arrivals after 6:00 PM will require contacting the property, as check-in time is from 3:00 PM to 6:00 PM.
The hotel also notes that different policies and additional supplements may apply for group bookings of 5 or more rooms.
Special Requests and Group Bookings
Shiratamano Yu Senkei welcomes guests to make special requests during the booking process. These requests may include accommodating dietary restrictions, arranging transportation, or requesting specific room amenities. The hotel strives to fulfill all reasonable requests to ensure a comfortable and personalized stay.
| Special Requests | Availability | Additional Information |
|---|---|---|
| Early Check-in | Upon request | Subject to room availability |
| Late Check-out | Upon request | Additional fees may apply |
| Babysitting Services | Available | Advanced booking recommended |
| Pet Accommodations | Not available | Pets are not permitted on the property |
| Accessible Rooms | Upon request | Limited availability, must be booked in advance |
For larger groups of 5 or more rooms, different policies and additional supplements may apply. Guests are encouraged to inquire about group booking details when making their reservation.
Booking and Price Matching
Guests can book their stay at Shiratamano Yu Senkei through Booking.com. The hotel offers a price match guarantee, ensuring guests get the best available rate.
The online booking gallery provides 38 photos, allowing visitors to preview the property before reserving their room. Shiratamano Yu Senkei also accepts special requests, so guests can inquire about specific needs during the booking process.
For group bookings of five or more rooms, different policies and additional supplements may apply.
Hotel Photo Gallery
The hotel’s photo gallery showcases 38 stunning images that capture the serene beauty of Shiratamano Yu Senkei.
Prospective guests can browse through vibrant photos of the hotel’s traditional Japanese-style architecture, tranquil gardens, and well-appointed guest rooms.
The images highlight the property’s picturesque natural setting, featuring breathtaking views of the surrounding mountains and onsen hot springs.
Visitors can also see the hotel’s luxurious spa facilities, cozy dining areas, and lively entertainment spaces.
The comprehensive photo gallery provides a comprehensive visual preview of the Shiratamano Yu Senkei experience, allowing guests to get a sense of the property’s ambiance and amenities before booking their stay.
Important Information for Guests
Planning a smooth arrival and departure is key for guests of Shiratamano Yu Senkei. The hotel requires an estimated check-in time before arrival, and those arriving after 6 PM should contact the property.
A shuttle service runs from JR Toyosaka Station at specific times throughout the day. Group bookings of 5 or more rooms have different policies and additional supplements.
Shiratamano Yu Senkei accepts special requests, and guests should check availability for specific conditions. With these helpful guidelines, guests can ensure a hassle-free experience at this wonderful hotel.
Frequently Asked Questions
What Are the Dining Options for Breakfast, Lunch, and Dinner?
The hotel has a restaurant on-site that serves meals throughout the day. Guests can enjoy breakfast, lunch, and dinner at the restaurant. Plus, there’s a coffee house and bar available for dining and drinks.
Is There a Fitness Center or Gym Available On-Site?
The hotel does not have a dedicated fitness center or gym on-site. However, guests can enjoy the property’s outdoor garden and take advantage of the available spa facilities during their stay.
What Are the Check-In and Check-Out Times for Guests?
The check-in time is from 3:00 PM to 6:00 PM, while the check-out time is until 10:00 AM. Late arrivals after 6:00 PM require contacting the property in advance.
Is There a Swimming Pool or Other Recreational Facilities?
The hotel doesn’t have a swimming pool, but it offers other recreational amenities like a spa, a garden, a nightclub/DJ, and karaoke for guests to enjoy during their stay.
Are There Any Packages or Promotions Available for Guests?
The hotel offers various packages and promotions for guests, such as discounted room rates, spa treatments, and dining deals. Guests should check the hotel’s website or inquire at the time of booking to learn about the available offers.
The Sum Up
The Shiratamano Yu Senkei offers a tranquil escape in Tsukioka Onsen. With its 9.0 rating from 69 reviews, this traditional Japanese ryokan provides guests an authentic and rejuvenating experience. Its convenient location, luxurious amenities, and renowned on-site restaurant make it the perfect base to explore Niigata’s natural beauty and cultural riches. For those seeking a serene and immersive stay, the Shiratamano Yu Senkei is an exceptional choice.
