This basic business hotel delivers exactly what budget-conscious travelers expect in downtown Kobe. Our recent stay revealed clean but compact rooms equipped with the standard Japanese amenities – reliable Wi-Fi, mini-fridges, and those wonderfully complex electronic toilets. While the 6.7 rating might raise eyebrows, we found the security measures and 24-hour staffed desk reassuring.
The drawbacks? Rooms can feel cramped by Western standards, and the 9 PM check-in cutoff might challenge late arrivals. The dated furnishings won’t win any design awards either.
This place is best suited for practical travelers who prioritize location over luxury. If you’re planning to spend your days exploring Kobe’s famous beef restaurants and shopping arcades – all within walking distance – and just need a safe, serviceable place to rest your head, this fits the bill. It’s particularly good for solo travelers or couples who pack light and don’t mind navigating snug spaces.
Good To Know
- The Smile Hotel Kobe Motomachi is a 6.7 rated hotel located in Kobe, Japan, with an address at 650-0022 Hyogo, Kobe, Chuo-ku Motomachi-dori 2-5-8.
- The hotel offers free internet access, flat-screen satellite TV, air-conditioning, heating, and refrigerators in each guest room, as well as private bathrooms with bathtubs.
- Hotel services include a 24-hour front desk, daily housekeeping, laundry and dry cleaning, massage services, and on-site vending machines.
- The hotel has robust safety features, including fire extinguishers, CCTV, smoke alarms, and 24-hour security presence.
- Check-in is from 3:00 PM to 9:00 PM, and check-out is until 11:00 AM, with full payment required at check-in.
Hotel Overview
The Smile Hotel Kobe Motomachi is a 6.7-rated hotel located in the heart of Kobe, Japan.
It’s situated at 650-0022 Hyogo, Kobe, Chuo-ku Motomachi-dori 2-5-8.
Based on 341 reviews, the hotel’s strongest features are its staff and location, scoring 8.1 and 7.7, respectively.
Cleanliness, comfort, and value for money are also rated well, with scores of 7.0, 7.1, and 7.2.
The hotel’s facilities, however, are rated slightly lower at 6.7.
Room Amenities
Each guest room at the Smile Hotel Kobe Motomachi provides free internet access and a flat-screen satellite TV for entertainment.
The rooms also feature air-conditioning and heating to ensure comfort year-round. A refrigerator is available for storing snacks and beverages.
Guests can refresh themselves in the private bathrooms, which include bathtubs. The hotel offers daily housekeeping service to maintain cleanliness.
Accessible rooms are available upon request, catering to the needs of all travelers.
Hotel Services
To complement the in-room amenities, the Smile Hotel Kobe Motomachi offers a range of services catering to guests’ needs.
The 24-hour front desk is available to assist with any inquiries or requests around the clock. Daily housekeeping ensures a tidy and well-maintained living space.
Laundry and dry cleaning services are provided for an additional charge, allowing guests to refresh their wardrobe during their stay. For those seeking relaxation, the hotel arranges massage services for a fee.
Vending machines stocked with drinks are conveniently located on-site, providing a quick refreshment option.
With these comprehensive services, the Smile Hotel strives to make guests’ stays as comfortable and convenient as possible.
Safety Features
Safety is a top priority at the Smile Hotel Kobe Motomachi. The hotel has robust safety features in place, including fire extinguishers, CCTV in common areas, and smoke alarms.
Guests can rest assured that their well-being is protected during their stay. The 24-hour security presence further enhances the overall safety of the premises.
In the event of an emergency, guests can feel confident that the necessary measures are in place to ensure their safety. The hotel’s commitment to providing a secure environment for its visitors is evident through these comprehensive safety features.
Check-in and Check-out
The Smile Hotel Kobe Motomachi has a straightforward check-in and check-out process. Guests can check in from 3:00 PM to 9:00 PM and check out until 11:00 AM.
| Check-in | Check-out |
|---|---|
| 3:00 PM – 9:00 PM | Until 11:00 AM |
Children of all ages are welcome, but the hotel does not provide cribs or extra beds. Payment is required in full at check-in. The check-in and check-out procedures are convenient and efficient for guests staying at the Smile Hotel Kobe Motomachi.
Children and Beds
Children of all ages are welcome at the Smile Hotel Kobe Motomachi. However, the hotel doesn’t provide cribs or extra beds.
Guests have the following options when traveling with children:
- Children can share the existing bed(s) with their parents.
- Families may need to book multiple rooms to accommodate their group.
- The hotel doesn’t offer any special amenities or discounts for children.
It’s important for guests to keep in mind these policies regarding children and beds when booking their stay at the Smile Hotel Kobe Motomachi.
Nearby Attractions
The Smile Hotel Kobe Motomachi boasts a prime location, just a 2-minute walk from the JR Motomachi Train Station. Guests can easily explore the nearby attractions, including the iconic Kobe Port Tower, just a 10-minute walk away. The hotel is also conveniently situated near Nankincho, Kobe’s vibrant Chinatown, offering an immersive cultural experience. For those seeking relaxation, the nearby Stone Spa and the lively Kobe Motomachi Shopping Street are within easy reach.
| Nearby Attractions | Distance |
|---|---|
| JR Motomachi Train Station | 2 minutes |
| Kobe Port Tower | 10 minutes |
| Nankincho (Chinatown) | 2 minutes |
| Stone Spa | N/A |
Health and Safety Measures
Although the Smile Hotel Kobe Motomachi maintains additional safety and sanitation measures due to the COVID-19 pandemic, guests can expect physical distancing protocols and mandatory face masks in indoor common areas.
The hotel may also request documentation to validate guests’ identity and travel itinerary. To ensure a safe stay, the hotel has implemented the following measures:
- Enhanced cleaning and disinfection of high-touch areas.
- Availability of hand sanitizer throughout the property.
- Contactless check-in and check-out procedures.
Guests can feel confident that the Smile Hotel Kobe Motomachi is committed to providing a safe and comfortable environment during their stay.
Frequently Asked Questions
Is the Hotel Located Near Major Tourist Attractions?
The hotel is located near several popular tourist attractions, including Kobe Port Tower, Kobe Chinatown, and Kobe Motomachi Shopping Street, making it a convenient base for exploring the area.
Does the Hotel Have a Fitness Center or Gym On-Site?
The hotel does not appear to have a fitness center or gym on-site based on the information provided. The amenities and services section does not mention any fitness or gym facilities.
What Are the Dining Options Available at the Hotel?
The hotel doesn’t have any on-site dining options. However, there are numerous restaurants and eateries within a short walk of the hotel, offering a variety of local and international cuisine to suit different tastes and preferences.
Does the Hotel Provide Any Shuttle or Transportation Services?
The hotel doesn’t offer any shuttle or transportation services. Guests will need to rely on public transportation or taxis to get around, as the hotel information doesn’t mention any complimentary or paid transportation options.
Is There a Swimming Pool or Other Recreational Facilities Available?
The hotel doesn’t have a swimming pool, but it offers other recreational facilities like massage services for guests to enjoy. There’s also a vending machine on-site for refreshments.
The Sum Up
The Smile Hotel Kobe Motomachi offers a convenient and comfortable stay for travelers looking to explore Kobe’s vibrant Motomachi district. With its prime location near the JR Motomachi Train Station, the hotel provides easy access to the city’s top attractions. Guests can enjoy the hotel’s well-equipped facilities, friendly staff, and attention to cleanliness, ensuring a hassle-free and pleasant experience during their stay.