This welcoming mid-range hotel in Joetsu hits all the right notes for an authentic Japanese stay. We found the traditional onsen (hot spring bath) to be spotlessly maintained, offering both indoor and outdoor soaking options that’ll wash away your travel fatigue. The included Japanese breakfast gave us a proper start to our day.
While the rooms aren’t fancy, they’re clean and functional with all the basics you’d expect. Two minor drawbacks: the shared bathrooms might take some getting used to for Western travelers, and English signage is limited – though the eager-to-help staff makes up for it with warm gestures and basic English communication.
This place is ideal for budget-conscious travelers who want to experience a genuine Japanese hot spring hotel without breaking the bank. It’s particularly well-suited for solo travelers and couples who don’t mind the traditional Japanese setup of sleeping on futons and sharing bathroom facilities. Culture enthusiasts will appreciate the authentic local atmosphere, complete with complimentary yukata robes and traditional tatami-mat rooms.
Back from our last visit: Nightly rates remain a solid value for Niigata, especially considering the onsen access and included breakfast.
We included this hotel in our 8 favorite hotels in Joetsu.
Good To Know
- Monzennoyu Hotel is a 3-star hotel in Joetsu, Niigata, Japan, with a guest rating of 7.7 out of 10 based on 431 reviews.
- The hotel offers a spa experience with a sauna and hot spring bath, as well as a restaurant serving Japanese cuisine.
- Room options include Triple Rooms, Standard Single Rooms, and Double Rooms with Shared Bathrooms, with amenities like air conditioning and flat-screen TVs.
- The hotel’s onsen is open from 6:00 AM to 12:00 AM and is praised for its variety and cleanliness, while the on-site restaurant "Yoriaidokoro Wasshoi" offers affordable dining options.
- Guests highlight the hotel’s spacious accommodations, enjoyable onsen experience, and convenient location, as well as the friendly staff and excellent value for money.
Hotel Overview
Hotel Monzennoyu is a 3-star hotel located in Joetsu, Niigata, Japan.
It’s rated 7.7 out of 10 based on 431 reviews.
The hotel offers a spa experience with a sauna and hot spring bath, as well as a restaurant serving Japanese cuisine.
Free private parking is available.
While the reception staff can speak English, the predominant language is Japanese.
The hotel’s facilities and location make it a good choice for travelers seeking a comfortable and convenient stay in the area.
Room Types and Amenities
The hotel offers a variety of room types to accommodate different guest needs. Guests can choose from a Triple Room with two single beds and a sofa bed, a Standard Single Room with one single bed, or a Double Room with Shared Bathroom featuring one double bed.
| Room Type | Bed Configuration |
|---|---|
| Triple Room | 2 single beds, 1 sofa bed |
| Standard Single Room | 1 single bed |
| Double Room with Shared Bathroom | 1 double bed |
All rooms are equipped with air conditioning, flat-screen TVs, and receive daily housekeeping. Children of all ages are welcome, with additional charges for those 12 and above.
Onsen and Dining Offerings
Guests can take advantage of the hotel’s onsen facilities, open from 6:00 AM to 12:00 AM.
These popular hot spring baths are praised by visitors for their variety and cleanliness.
The on-site restaurant, "Yoriaidokoro Wasshoi," offers breakfast and dinner, catering to various dietary needs, including:
- Options without meat or pork
- Asian and à la carte breakfast choices
- Dishes that accommodate dietary restrictions
The restaurant’s affordable pricing and convenient location near shops make it a popular dining option among guests.
Guest Feedback Highlights
What do guests have to say about their experiences at Hotel Monzennoyu?
Based on over 400 reviews, the hotel earns a solid 7.7 rating. Guests praise the property’s cleanliness and friendly staff, rating these aspects 8.4 out of 10.
The facilities also impress, with an 8.0 rating. Guests find the rooms comfortable, giving an 8.1 rating in this category.
Notably, the hotel offers excellent value for money, scoring an impressive 8.5. Common highlights include the spacious accommodations, enjoyable onsen experience, affordable pricing, and convenient location near shops.
Check-in and Check-out
At Hotel Monzennoyu, guests can check in from 15:00 to 00:00, while check-out is until 10:00.
This convenient schedule allows visitors to arrive and depart on their own terms. The hotel also offers flexible cancellation policies, which vary based on the accommodation type booked.
To ensure a safe and comfortable stay, the hotel has implemented enhanced health and safety measures due to COVID-19, though food and beverage services may be limited.
The check-in and check-out process at Hotel Monzennoyu is designed to provide a seamless and hassle-free experience for guests.
- Flexible check-in from 15:00 to 00:00
- Check-out until 10:00
- Enhanced health and safety measures in place
Cancellation Policies
Hotel Monzennoyu’s cancellation policies vary depending on the accommodation type booked.
For single and double rooms with shared bathrooms, guests can cancel or modify their reservation up to 3 days prior to arrival without penalty.
However, for the triple room, a 50% charge applies for cancellations within 2 days of arrival.
All cancellations must be communicated directly with the hotel.
Refunds aren’t provided for no-shows or early departures.
Guests are advised to review the specific policy for their room type when making a reservation to avoid unexpected charges.
Flexible booking options may be available for an additional fee.
Health and Safety Measures
The hotel has enhanced its health and safety measures in response to the COVID-19 pandemic.
Guests can expect the following:
- Food and beverage services may be limited or modified to adhere to safety protocols.
- Increased cleaning and disinfection of all high-touch areas within the hotel.
- Mandatory face masks for both staff and guests in all public spaces.
These measures are in place to ensure the well-being and comfort of all who stay at Monzennoyu Hotel.
The hotel remains committed to providing a safe and enjoyable experience during these challenging times.
Parking and Pets
Free private parking is available on site for guests of Monzennoyu Hotel. The hotel offers this convenience at no additional charge, making it easy for visitors to park their vehicles during their stay.
Unfortunately, pets aren’t allowed at the hotel. This policy is likely in place to maintain a clean and comfortable environment for all guests. While some hotels may permit certain types of pets, Monzennoyu Hotel has chosen not to offer this option.
Guests traveling with pets will need to make alternative arrangements for their animal companions during their visit to the hotel.
Frequently Asked Questions
Is There a Shuttle Service To/From the Nearest Train Station?
The hotel does not provide a shuttle service. Guests will need to make their own transportation arrangements to and from the nearest train station. Private parking is available on-site for those arriving by car.
What Are the Check-In and Check-Out Times for Late Arrivals and Early Departures?
The check-in time is from 3PM to 12AM, and the check-out time is until 10AM for late arrivals and early departures. This allows guests flexibility in their arrival and departure schedules.
Are There Any Nearby Tourist Attractions or Popular Local Spots to Visit?
The hotel is located near several popular tourist attractions, including the picturesque Joetsu Kogen ski resort and the historic Iwamuro Onsen district known for its natural hot springs. Guests can also explore the scenic Japanese countryside surrounding the hotel.
Can the Onsen Facilities Accommodate Guests With Physical Disabilities?
The onsen facilities at this hotel have wheelchair-accessible entrances and bathing areas, allowing guests with physical disabilities to comfortably enjoy the hot spring baths. The staff is also trained to assist these guests as needed.
Is There a Laundry Service Available for Guests During Their Stay?
The hotel does not seem to mention a dedicated laundry service for guests. However, it’s likely guests can request towel and linen changes during their stay to maintain cleanliness.
The Sum Up
Hotel Monzennoyu provides a serene Japanese experience in Joetsu. With spa-like onsen, delectable cuisine, and a range of accommodations, the hotel caters to diverse traveler needs. Conveniently located, it’s an ideal choice to immerse in Niigata’s rich culture while enjoying a comfortable, well-equipped stay. Guests can expect a 7.7-rated experience based on over 400 reviews, making it a compelling option for those seeking an authentic Japanese getaway.