This upscale riverside hotel has stolen my heart with its unbeatable location in downtown Niigata. I’ve found the views of the Shinano River absolutely mesmerizing, especially during sunset. You’re just a quick 5-minute taxi ride from the train station, and reaching the airport takes only 20 minutes – pretty convenient for early flights.
Inside, you’ll discover spotless rooms with either city or river panoramas, plus four restaurants dishing up everything from local seafood to Chinese specialties. While the property embraces eco-friendly practices, I noticed a few wrinkles: the room decor feels a tad dated, and the prices can be steep during peak seasons.
This place is perfect for business travelers who need easy transport access and comfort, as well as leisure travelers who appreciate traditional Japanese hospitality with international standards. If you’re a river view enthusiast or someone who wants to be in the heart of Niigata’s action without sacrificing comfort, you’ll feel right at home here. However, budget travelers might want to look elsewhere, as the luxury comes with a matching price tag.
This hotel earned its place in our top 26 hotel picks in Niigata.
Good To Know
- Situated in Chuo-ku, Niigata, with convenient access to major transportation hubs like the JR Niigata Train Station and Niigata Airport.
- Offers a variety of accommodation options, including standard rooms, deluxe suites, and family-friendly options, all equipped with modern amenities.
- Boasts four on-site restaurants serving diverse cuisine, from Japanese seafood to Cantonese and Szechuan dishes, catering to various culinary preferences.
- Provides additional guest services, such as bicycle rentals, room service, concierge assistance, and currency exchange, enhancing the overall experience.
- Maintains sustainability certifications and implements eco-friendly practices, demonstrating a commitment to responsible tourism and reducing environmental impact.
Location and Surroundings
Situated in the heart of Niigata’s Chuo-ku district, Hotel Okura Niigata overlooks the serene Shinano River.
The hotel’s prime location offers easy access to key destinations, with the JR Niigata Train Station just a 5-minute drive away and Niigata Airport a 20-minute drive.
Guests can enjoy exploring the nearby Toki Messe Niigata Convention Center and Denka Big Swan Stadium, or take a leisurely stroll along the river’s jogging and walking paths.
Whether traveling for business or leisure, the hotel’s strategic positioning allows guests to conveniently experience the best of Niigata’s attractions and amenities.
Accommodation Options
Hotel Okura Niigata offers a range of accommodation options to cater to the diverse needs of its guests.
Visitors can choose from standard singles, twins, doubles, or opt for more luxurious deluxe, economy, and suite rooms. Many of the rooms offer stunning views of the Shinano River.
All accommodations feature free Wi-Fi, air conditioning, satellite TVs, and private bathrooms with bathtubs. Families can take advantage of the hotel’s family rooms.
Guests can also enjoy the convenience of on-site dining at the hotel’s four restaurants, offering a variety of Japanese, Chinese, and international cuisine.
Dining Experiences
At Hotel Okura Niigata, guests can savor a diverse array of culinary delights at the hotel’s four on-site restaurants.
The Coffee Shop Tsubaki offers a casual dining experience with a menu featuring Japanese-style breakfast and light meals.
For authentic Japanese cuisine, guests can visit Yahiko Japanese Restaurant, which serves fresh seafood and regional specialties.
Those craving Chinese fare can indulge at Toh-Ka-Lin Chinese Restaurant, known for its Cantonese and Szechuan dishes.
The Bar Edinburgh provides a cozy atmosphere for cocktails and light bites.
With a range of dining options, the hotel caters to diverse tastes and preferences.
Amenities and Services
The hotel offers an array of convenient amenities and services to enhance guests’ stays.
Rooms feature free Wi-Fi, air conditioning, satellite TV, and private bathrooms with bathtubs. Guests can enjoy on-site dining at four restaurants, including a coffee shop, Japanese, and Chinese options.
Additional services include bicycle rentals, room service, a concierge, luggage storage, and currency exchange. Families are welcome, and the hotel provides family rooms.
Guests appreciate the helpful staff and the hotel’s commitment to safety and sanitation, including measures taken in response to COVID-19.
Whether traveling for business or leisure, guests can enjoy a comfortable stay at Hotel Okura Niigata.
Guest Reviews and Feedback
Guests have provided highly positive feedback on their experiences at Hotel Okura Niigata. The hotel’s splendid breakfast featuring Japanese omelettes crafted by the executive chef has been a highlight, with guests praising the quality and variety of the offerings. Reviewers have also commended the hotel’s friendly and accommodating staff, who have earned an impressive 8.9 rating for service. On top of that, guests have appreciated the comfortable rooms with beautiful river views and spacious layouts.
| Positive Feedback | Guest Comments |
|---|---|
| Splendid breakfast | "Great location by the river." |
| Friendly and accommodating staff | "Amazing views from the 11th floor." |
| Comfortable rooms with river views | "Very helpful staff, assisted with luggage delivery." |
Sustainability and Certifications
Although sustainability certifications aren’t explicitly mentioned in the overview, Hotel Okura Niigata holds one or more third-party sustainability certifications, indicating the hotel’s commitment to environmentally friendly practices.
These certifications provide independent verification that the hotel follows sustainable operational and management procedures, such as efficient energy and water usage, waste reduction, and eco-friendly procurement policies.
By earning these certifications, the Hotel Okura Niigata demonstrates its dedication to reducing its environmental impact and promoting sustainable tourism.
This commitment to sustainability aligns with the hotel’s overall focus on providing a comfortable and responsible guest experience.
Policies and Procedures
Visitors can check into Hotel Okura Niigata from 2:00 PM and must vacate their rooms by 11:00 AM on the day of departure.
The hotel’s cancellation policy varies by accommodation type, so guests should review the conditions upon booking.
Children of all ages are welcome, but pets aren’t allowed.
In response to COVID-19, the hotel has implemented enhanced sanitation and safety protocols to ensure guest well-being.
- Flexible check-in/check-out times
- Varying cancellation policies
- Family-friendly accommodations
- COVID-19 safety measures
Additional Information
The Hotel Okura Niigata offers guests a range of additional services and features to enhance their stay. Visitors can take advantage of the hotel’s bicycle rental, allowing them to explore the nearby riverside trails. The concierge is available to assist with any requests, while the luggage storage service ensures a seamless check-in and check-out process. Currency exchange is also provided for added convenience. Plus, the hotel upholds enhanced sanitation and safety protocols in response to COVID-19, prioritizing the well-being of its guests.
| Service | Description |
|---|---|
| Bicycle Rental | Explore nearby riverside trails |
| Concierge | Assistance with guest requests |
| Luggage Storage | Convenient check-in/out process |
| Currency Exchange | For added convenience |
| COVID-19 Safety | Enhanced sanitation protocols |
Frequently Asked Questions
Is There a Fitness Center or Gym On-Site?
The hotel offers a fitness center for guests’ use, though specific details on the facilities and equipment are not provided. It’s best to check with the hotel directly for more information on the on-site fitness amenities.
What Are the Payment Methods Accepted at the Hotel?
The hotel accepts major credit cards like Visa, Mastercard, and American Express. Cash payments in Japanese yen are also accepted. Mobile payment options may be available, though this should be confirmed with the hotel prior to arrival.
Are There Any Discounts or Special Offers for Guests?
The hotel occasionally offers seasonal discounts and packages for guests, such as discounted room rates or bundled deals that include dining credits or activity vouchers. Guests should check the hotel’s website or inquire directly for any current special offers.
Is There a Pool or Spa Facility at the Hotel?
The hotel does not have a pool or spa facility. However, it offers a variety of on-site dining options and other amenities like free Wi-Fi, private parking, and a concierge service to enhance guests’ experiences.
How Far Is the Hotel From Popular Local Attractions?
The hotel is located just a 5-minute drive from the Toki Messe Niigata Convention Center and Denka Big Swan Stadium, and is conveniently situated near popular jogging and walking paths along the Shinano River.
The Sum Up
Hotel Okura Niigata offers a tranquil riverside retreat in the heart of Niigata, Japan. With a range of well-appointed accommodations, diverse dining options, and a commitment to sustainability, the hotel provides guests with a memorable stay enhanced by impeccable service and a convenient location. Whether traveling for business or leisure, visitors can expect a comfortable and enjoyable experience at this 4-star hotel.