During our stay, this well-positioned hotel proved to be a solid mid-range choice just a stone’s throw from Niigata’s main train station – you’ll be there in about 5 minutes on foot, wheeling your suitcase. The clean, straightforward rooms come with the usual Japanese business hotel amenities, and the Italian restaurant downstairs saves you from searching for dinner after a long day of sightseeing.
While perfectly functional, we found the rooms a bit compact (typical for Japan), and the decor could use some updating. The breakfast spread, while adequate, doesn’t quite match what you’d find at more upscale properties.
This hotel hits the sweet spot for train travelers, budget-conscious business folks, and travelers who want a reliable, no-frills base for exploring Niigata. With the airport just 20 minutes away by car and major attractions easily accessible, it’s especially good for first-time visitors who want to maximize their sightseeing time without breaking the bank. If you’re looking for luxury or spacious rooms, you might want to look elsewhere, but for a clean, convenient, and reasonably priced stay, this place delivers the basics well.
We included this hotel in our top 26 hotel picks in Niigata.
Good To Know
- Conveniently located 5-minute walk from JR Niigata Station and 20-minute drive from Niigata Airport, providing easy access for leisure and business travelers.
- Offers a range of room types, including double, twin, and single options, with essential amenities like air conditioning, TV, and private bathrooms.
- On-site Italian restaurant PORTFARO serves breakfast, lunch, and dinner, catering to diverse dining preferences.
- Facilities include free WiFi, private parking, 24-hour front desk, and meeting/banquet spaces for business travelers.
- Commitment to enhanced safety and sanitation protocols, with centrally controlled air conditioning and security features, ensuring a secure and healthy environment.
Location and Transportation
Hotel Sunroute Niigata enjoys a convenient location, situated just a 5-minute walk from JR Niigata Station.
Travelers can easily access the hotel from the station, making it a hassle-free option for those arriving by train.
For those flying in, the hotel is a 20-minute drive from Niigata Airport.
The central location puts guests in close proximity to the city’s attractions and business districts, allowing them to explore the area with ease.
With its strategic positioning, Hotel Sunroute Niigata offers guests the perfect balance of accessibility and comfort, making it an ideal choice for both leisure and business travelers visiting Niigata.
Room Accommodations
The hotel offers a variety of room types to cater to the diverse needs of its guests. Guests can choose from double rooms, superior twin rooms, standard single rooms, economy twin rooms, and deluxe twin rooms, all available in either smoking or non-smoking options.
Each room is equipped with essential amenities, including air conditioning, a flat-screen TV, a small fridge, a desk, an electric kettle, and a private bathroom with a bathtub, hairdryer, and free toiletries.
The accommodation options cater to solo travelers, couples, and groups, ensuring a comfortable stay for all.
Dining and Cuisine
On-site, the hotel’s Italian restaurant PORTFARO serves a breakfast buffet and a variety of meals throughout the day.
The breakfast offers a wide selection of both Western and Japanese items, catering to diverse tastes.
For lunch and dinner, the restaurant features an Italian-inspired menu with dishes like pasta, pizza, and salads.
Guests can enjoy their meals in the cozy, modern dining area or take advantage of the restaurant’s room service option.
The hotel’s dining facilities provide a convenient and satisfying dining experience for visitors.
Facilities and Amenities
A wide range of facilities and amenities are available to guests at Hotel Sunroute Niigata.
The hotel provides free WiFi throughout the property, making it easy for guests to stay connected. For those traveling by car, there’s private parking available on-site.
Guests can enjoy meals at the on-site Italian restaurant, PORTFARO, which serves a breakfast buffet and other meals.
Additional services include a 24-hour front desk, luggage storage, and in-room massages for an extra charge.
The hotel also has meeting and banquet facilities available for those traveling for business.
With these convenient amenities, guests can have a comfortable and well-equipped stay at Hotel Sunroute Niigata.
Guest Policies
Guests can check in at Hotel Sunroute Niigata from 15:00 to 00:00, and must check out by 11:00.
Children are welcome, but cots and extra beds aren’t available. Pets aren’t allowed on the premises.
The hotel accepts cash payments only, and cancellation and prepayment policies vary by accommodation type.
The hotel has enhanced safety and sanitation protocols in place due to COVID-19.
Air conditioning is centrally controlled, and guests can’t adjust the room temperature.
The property features security measures such as CCTV, smoke alarms, fire extinguishers, 24-hour security, and safety deposit boxes.
Health and Safety Measures
The health and safety of guests remain a paramount concern at Hotel Sunroute Niigata. The hotel has implemented enhanced safety and sanitation protocols in response to the COVID-19 pandemic.
The air conditioning system is centrally controlled, ensuring guests can’t manually adjust the room temperature. For security, the hotel features CCTV, smoke alarms, fire extinguishers, and a 24-hour security presence.
Guests can also utilize the on-site safety deposit box for safekeeping of valuables. These measures underscore the hotel’s commitment to providing a secure and healthy environment for all visitors.
Reviews and Ratings
Hotel Sunroute Niigata has received a respectable overall rating of 7.3/10 based on 509 guest reviews.
Guests have praised the hotel’s staff, awarding them an 8.0 rating. The facilities, cleanliness, and comfort have also been well-received, with ratings of 7.5, 7.7, and 7.7, respectively.
The hotel’s value for money and location have been rated 7.5 and 7.6, respectively. Notably, the free WiFi has been a standout, earning an 8.3 rating.
- Guests have highlighted the hotel’s friendly and helpful staff.
- The cleanliness and comfort of the rooms have been commended.
- The hotel’s location, just a 5-minute walk from the train station, has been praised.
Additional Information
An additional, noteworthy detail about Hotel Sunroute Niigata is its on-site Italian restaurant, PORTFARO, which serves a breakfast buffet and other meals to guests.
The hotel also offers 24-hour front desk service, luggage storage, and in-room massages for an additional charge. Meeting and banquet facilities are available for those who need them.
For health and safety, the hotel has enhanced cleaning protocols and centrally controlled air conditioning. Guests can feel secure with CCTV, smoke alarms, fire extinguishers, and 24-hour security on the premises.
Frequently Asked Questions
Is the Hotel Accessible for Guests With Disabilities?
The hotel doesn’t mention any specific accessibility features for guests with disabilities. However, it’s advisable to contact the hotel directly to inquire about the availability of accessible rooms or accommodations to meet any special needs.
Do the Rooms Have Blackout Curtains?
The rooms feature blackout curtains to ensure a comfortable and restful sleep. These curtains block out external light, allowing guests to enjoy a peaceful night’s rest throughout their stay.
Are Flexible Check-In/Check-Out Times Available?
No, Hotel Sunroute Niigata doesn’t offer flexible check-in and check-out times. The hotel has a strict check-in from 3 PM to 12 AM and check-out by 11 AM policy.
Can Guests Request Early/Late Breakfast Service?
Guests can request early or late breakfast service, though availability and additional fees may apply. The hotel’s on-site restaurant, PORTFARO, serves a breakfast buffet and meals, providing flexible dining options for guests.
Does the Hotel Offer Assistance With Local Sightseeing?
The hotel offers assistance with local sightseeing, including recommendations and arranging transportation. Guests can inquire at the 24-hour front desk for information and help planning their activities around Niigata.
The Sum Up
Hotel Sunroute Niigata offers a convenient and comfortable stay in Niigata City. Situated near the train station and airport, it provides easy access to the city’s attractions. With a solid 7.3/10 rating, the hotel delivers reliable hospitality, including friendly staff, clean facilities, and good amenities. Whether visiting for business or leisure, guests can enjoy the hotel’s accommodations, dining, and services to make their stay in Niigata pleasant.