Hotel Nikko Niigata Review

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Standing tall along Niigata’s waterfront, this upscale business-class hotel wows guests with jaw-dropping views of the Japan Sea and Northern Alps. I found the rooms comfortable and well-maintained, though somewhat cookie-cutter in their corporate design. The seasonal Western and Chinese restaurants deliver reliable meals, and basics like Wi-Fi and AC work seamlessly.

On the downside, the location in Chuo-ku district feels a bit isolated from Niigata’s main attractions, and the overall atmosphere can be rather formal and impersonal. Room rates also tend to run high during peak seasons.

This place hits the sweet spot for business travelers and well-heeled travelers who prioritize water views and predictable comfort over local character. If you’re looking for a dependable launching pad with pristine rooms and professional service, you’ll feel right at home here. But if you’re seeking an intimate, uniquely Japanese experience, you might want to look elsewhere.

Bottom line: A solid, westernized hotel that trades charm for reliability and views for convenience.

This hotel earned its place in our top 26 hotel picks in Niigata.

Good To Know

Hotel Nikko Niigata - Good To Know

  • Hotel Nikko Niigata is located in Chuo-ku district, Niigata, offering stunning views of the Japan Sea and Northern Alps.
  • The hotel offers a variety of room types, including single, double, deluxe twin, triple, and junior suite, with competitive pricing and Genius discounts.
  • The on-site restaurants, Serena and Toh-lee, serve Western and Chinese cuisine, respectively, featuring seasonal ingredients and signature dishes.
  • Amenities at the hotel include free Wi-Fi, air conditioning, dry cleaning, currency exchange, luggage storage, and business facilities.
  • With an overall rating of 8.6/10 and high marks for cleanliness, comfort, and staff friendliness, Hotel Nikko Niigata provides an exceptional guest experience.

Location and Surrounding Area

Hotel Nikko Niigata - Location and Surrounding Area

The Hotel Nikko Niigata is situated in the heart of Niigata’s Chuo-ku district, just a short distance from the city’s bustling waterfront.

The hotel has breathtaking views of the Japan Sea and the majestic Northern Alps, offering guests a truly picturesque setting.

With its prime location, the hotel provides easy access to the city’s top attractions, such as the Niigata Prefectural Museum of Modern Art and the Bandai Bridge.

Whether you’re here for business or leisure, the Hotel Nikko Niigata’s excellent location ensures you’ll be in the center of it all, allowing you to fully learn about the vibrant culture and natural beauty of Niigata.

Room Types and Pricing

Hotel Nikko Niigata - Room Types and Pricing

Hotel Nikko Niigata offers a range of room types to accommodate the varied needs of its guests.

Single, double, deluxe twin, and triple rooms are available, with both smoking and non-smoking options. Guests can also opt for a junior suite.

Pricing is competitive, with private parking offered at ¥1,000 per day. Genius discounts may be applicable depending on the guest’s eligibility.

The hotel’s flexible room options and reasonable rates make it an attractive choice for travelers seeking comfortable accommodations in Niigata.

Dining and Culinary Experiences

Hotel Nikko Niigata - Dining and Culinary Experiences

Complementing its elegant accommodations, Hotel Nikko Niigata offers a delightful dining experience for its guests.

The hotel’s two on-site restaurants, Serena and Toh-lee, cater to a variety of culinary preferences. Serena serves Western cuisine, featuring seasonal ingredients and signature dishes. Toh-lee, on the other hand, specializes in authentic Chinese fare, offering a selection of Cantonese and Sichuan-style specialties.

Both restaurants boast stunning views of the Japan Sea and the Northern Alps, providing a truly memorable dining ambiance. Whether guests are craving international flavors or seeking a taste of local cuisine, Hotel Nikko Niigata’s culinary offerings are sure to impress.

Amenities and Guest Facilities

Guests at Hotel Nikko Niigata enjoy a range of amenities and services to enhance their stay.

The hotel offers non-smoking rooms, a restaurant, bar, and private parking. Visitors can take advantage of the free Wi-Fi and air conditioning throughout the property.

For dining, the hotel features Serena, serving Western meals, and Toh-lee, offering Chinese dishes.

Additional services include dry cleaning, currency exchange, luggage storage, bicycle rental, and business facilities like fax, photocopying, and meeting/banquet rooms.

The hotel’s amenities and guest services cater to the diverse needs of travelers, ensuring a comfortable and convenient experience during their stay.

Guest Reviews and Ratings

Glowing guest reviews and a stellar 8.6/10 rating attest to the Hotel Nikko Niigata’s excellence. Visitors consistently praise the hotel’s prime location, which earns a 9/10 rating, as well as the breathtaking views of the Japan Sea and Northern Alps. Plus, guests highlight the elegance of the accommodations, the comfortable room sizes, and the hotel’s exceptional service.

Positive Guest FeedbackRating
Cleanliness9.1
Comfort9.1
Staff Friendliness9.1

The hotel’s dining options, including the Serena restaurant and Toh-lee Chinese cuisine, also receive high marks from patrons, contributing to the overall exceptional guest experience at the Hotel Nikko Niigata.

Accessibility and Inclusiveness

The Hotel Nikko Niigata caters to a diverse range of guests, offering accessible facilities and services to ensure an inclusive experience.

The hotel’s premises are designed with mobility-impaired guests in mind, featuring wheelchair-accessible entrances, elevators, and restrooms. Guests with disabilities can request assistance with luggage and access to the hotel’s facilities.

The hotel also welcomes service animals. While the property doesn’t provide dedicated children’s amenities, families with children are accommodated, and dining menus cater to varied dietary needs.

The hotel’s policies aim to provide a welcoming and comfortable stay for all guests, regardless of their abilities or special requirements.

Policies and Important Information

Although guests should be aware of the hotel’s standard check-in from 2:00 PM and check-out until 11:00 AM, those with specific accommodation types may find flexibility in the cancellation and prepayment policies.

Policies can vary, so it’s best to contact the hotel for details.

Children 13 and older are charged as adults, and no cribs or extra beds are available.

Pets aren’t allowed, except for guide dogs.

Guests should also note the hotel will be closed for electrical inspection on December 20-21, 2024, and limited services may occur due to COVID-19 restrictions.

Closure Notice and COVID-19 Updates

Guests should be aware of an upcoming closure for electrical inspection at Hotel Nikko Niigata on December 20-21, 2024. During this time, the hotel’s services may be limited.

Plus, the hotel may experience service disruptions due to the ongoing COVID-19 pandemic. Travelers should check the hotel’s website or contact them directly for the latest information on any closures or reduced services.

The hotel’s commitment to guest safety remains a top priority, and they’ll make every effort to minimize any inconvenience to visitors during these periods.

Guests are advised to plan accordingly and stay informed of any changes to their stay.

Frequently Asked Questions

Do They Offer Special Rates for Extended Stays?

The hotel may offer special rates for extended stays, but the details are not specified in the provided information. Guests should contact the hotel directly to inquire about any available discounts or packages for longer visits.

Can Guests Request a Room on a Specific Floor?

Yes, guests can request a room on a specific floor, subject to availability. Requests for higher-floor rooms with impressive views are common and can often be accommodated, though the hotel may charge a premium for such preferences.

What Is the Dress Code for the Hotel’s Restaurant?

There is no formal dress code for the hotel’s restaurants. Guests can wear casual attire like jeans and t-shirts. However, the hotel recommends that diners dress neatly and avoid overly casual or beachwear-style clothing.

Are There Any Nearby Attractions Besides the Japan Sea and Northern Alps?

Besides the hotel’s impressive views of the Japan Sea and Northern Alps, there are several nearby attractions visitors can explore, including historic sites, museums, and local culture. The hotel can provide recommendations and assistance in arranging visits to these nearby points of interest.

Can Guests Purchase Discounted Tickets to Local Events Through the Hotel?

Yes, guests can purchase discounted tickets to local events through the hotel. The hotel often partners with nearby attractions and event organizers to offer special rates and packages for its guests.

The Sum Up

The Hotel Nikko Niigata offers travellers an unparalleled experience in the heart of Niigata. With its impressive ratings, stunning views, and exceptional amenities, this hotel caters to every need, whether for leisure or business. From its diverse dining options to its well-equipped facilities, the Hotel Nikko Niigata promises an unforgettable stay that exceeds expectations.