This mountain retreat, perched 2.6 miles from Hakone-Yumoto Station, delivers basic but adequate lodging for hot spring enthusiasts. I found the traditional Japanese rooms comfortable enough, though the overall facilities could use some updating. While the staff warmly welcomed me with typical Japanese hospitality, the cleanliness levels weren’t quite up to the high standards you might expect in Japan.
On the downside, you’ll need to temper your expectations – this isn’t a luxury ryokan experience, and some wear and tear is evident throughout the property. The distance from the station means you’ll likely need to factor in taxi costs.
That said, budget-conscious travelers who prioritize access to natural hot springs over fancy amenities will find good value here. It’s particularly well-suited for independent travelers and small families who want an authentic Japanese onsen experience without the premium price tag. The peaceful garden setting and mountain views provide a genuine taste of rural Japan, making it a practical choice for first-time onsen visitors who want to dip their toes into traditional Japanese accommodation without breaking the bank.
Good To Know
- The Haiyue Onsen Hotel is located in Hakone, Japan, approximately 2.6 miles from Hakone-Yumoto Station.
- The hotel offers a range of room options, from budget doubles to deluxe suites with spa baths, catering to both families and individual guests.
- Exceptional amenities include free Wi-Fi, on-site private parking, a tranquil terrace and garden, and 24-hour security features.
- Guest reviews indicate an average overall rating of 6.4/10, with positive feedback for the staff and generally favorable comfort levels.
- The hotel welcomes children of all ages, with infants staying for free, but has a strict no-pet policy and no-party rule.
Hotel Overview
Located in the picturesque town of Hakone, Japan, the Haiyue Onsen Hotel offers a serene retreat for travelers seeking a rejuvenating experience.
This 6.4/10-rated hotel is situated 2.6 miles from Hakone-Yumoto Station and 63 miles from Tokyo Haneda Airport.
With amenities like non-smoking rooms, free parking, and free Wi-Fi, the Haiyue Onsen Hotel caters to the needs of both families and individual guests.
The hotel’s room options range from budget doubles to deluxe suites with spa baths, ensuring there’s an accommodation to suit every traveler’s preference and budget.
Exceptional Amenities
The Haiyue Onsen Hotel boasts an impressive array of amenities that cater to the diverse needs of its guests.
Travelers can enjoy the convenience of free WiFi throughout the property and take advantage of the on-site private parking.
Those seeking relaxation can unwind in the hotel’s tranquil terrace and garden.
The property also offers family rooms, vending machines for snacks and drinks, and 24-hour security features including CCTV and smoke alarms.
With its thoughtful selection of services, the Haiyue Onsen Hotel ensures a comfortable and hassle-free stay for all its visitors.
Diverse Room Options
The Haiyue Onsen Hotel offers a diverse range of room options to accommodate the varying needs and preferences of its guests.
From budget-friendly double or twin rooms to spacious quadruple rooms with private bathrooms, the hotel caters to solo travelers, couples, and families alike.
For those seeking a touch of luxury, the hotel has deluxe double or twin rooms with spa baths.
Plus, the hotel provides options for larger groups, including triple rooms with shared bathrooms and quadruple rooms with futon beds.
With these versatile accommodations, the Haiyue Onsen Hotel ensures that every guest can find a comfortable and suitable room during their stay.
Evaluation by Guests
Guests have provided a mixed evaluation of their experiences at the Haiyue Onsen Hotel. While the staff received solid praise, scoring 7.6 out of 10, other aspects fell short. Facilities and value for money earned underwhelming scores of 6.3 and 6.6, respectively. Cleanliness and comfort fared better at 6.5 and 6.9. Location was rated 6.7. The hotel’s rating stands at 6.4 out of 10, suggesting room for improvement.
| Metric | Score |
|---|---|
| Staff | 7.6 |
| Facilities | 6.3 |
| Cleanliness | 6.5 |
| Comfort | 6.9 |
Check-in and Check-out
Checking in and out at the Haiyue Onsen Hotel follows a fairly standard schedule.
Guests can check in from 3:00 PM to 6:00 PM, while check-out is available from 8:00 AM to 11:00 AM.
The hotel enforces these policies to maintain efficient operations and ensure rooms are ready for the next arrivals.
Children of all ages are welcome, but those 7 and older will be charged as adults.
Pets aren’t allowed, and the hotel prohibits parties or events on the premises.
Payments at the Haiyue Onsen are processed through Booking.com, though guests may need cash for any additional charges or services.
Child and Pet Policies
As per the hotel’s policies, children of all ages are welcome at the Haiyue Onsen Hotel. However, children aged 7 and above are charged at the adult rate. The hotel does not allow pets on the premises.
| Child Policy | Details |
|---|---|
| Infants | Welcome at no additional charge |
| Children under 7 | Welcome at no additional charge |
| Children 7 and above | Charged at adult rate |
| Extra Beds | Available for children |
| Cribs | Available upon request |
The hotel maintains a strict no-party policy, and guests are expected to respect the quiet atmosphere. The child and pet policies cater to families while ensuring a peaceful stay for all guests.
Event and Payment Information
The hotel maintains a strict no-party policy, and guests are expected to respect the quiet atmosphere.
Events and celebrations aren’t permitted on the premises.
Payments are processed through Booking.com, but guests will need to pay cash for any additional services or extras.
Checking in and out is efficient, with the front desk open from 3 PM to 6 PM for arrivals and an 8 AM to 11 AM window for departures.
The hotel’s policies aim to create a peaceful and hassle-free experience for all guests.
Nearby Attractions
Located just a short distance from the hotel, guests can easily explore a variety of popular attractions in the Hakone area.
These include:
The Hakone Open-Air Museum, featuring impressive outdoor sculptures and artwork just 2.7 miles away.
Kowakudani, a volcanic valley with natural hot springs and a famous "black eggs" experience, located 2.1 miles from the hotel.
Hakone-Yumoto Station, a transportation hub for accessing the Hakone Ropeway, Lake Ashinoko, and other regional destinations, situated 2.6 miles from the hotel.
Tokyo Haneda Airport, the closest major airport, situated 63 miles from the Haiyue Onsen Hotel for easy arrivals and departures.
Frequently Asked Questions
Is the Hotel Easy to Find From the Main Road?
The hotel seems reasonably easy to access, as it’s located just 2.6 miles from the nearest train station. However, the exact directions and signage from the main road are not specified in the information provided.
What Type of Cuisine Is Served in the Hotel Restaurant?
The hotel doesn’t have an onsite restaurant. Guests can enjoy local Hakone cuisine at nearby establishments. The hotel instead provides vending machines for snacks and drinks, as well as room service options.
Are There Any Special Packages or Deals Available?
The hotel doesn’t appear to offer any special packages or deals based on the information provided. The focus seems to be on the basic room types and amenities rather than promotional offerings.
Can I Request Early Check-In or Late Check-Out?
The hotel’s standard check-in is from 3 PM to 6 PM, and check-out is from 8 AM to 11 AM. Early check-in or late check-out may be available upon request, but they’re subject to availability and may incur additional fees.
Is There a Shuttle Service to Nearby Attractions?
The hotel does not offer a shuttle service to nearby attractions. Guests will need to use their own transportation or public transit to visit local sights and landmarks around the area.
The Sum Up
The Haiyue Onsen Hotel provides an exceptional Japanese hot spring experience in the picturesque town of Hakone. With its attentive staff, comfortable accommodations, and convenient amenities, the hotel offers a well-rounded stay for both leisure and business travelers. Whether seeking a relaxing soak or a base to explore the Hakone region, the Haiyue Onsen Hotel delivers an authentic taste of Japanese hospitality just a short distance from Tokyo.