After spending two nights at this elegant Japanese resort in Ito, I can confidently say it’s one of the area’s top-tier accommodations. This ryokan-Western hybrid delivers exactly what many travelers dream of – authentic Japanese hospitality with enough familiar comforts to keep things accessible. The semi-open air baths in ocean-view rooms and exceptional dining rival the best I’ve seen in my decades of travel.
Worth noting: The resort’s high-end pricing might stretch modest budgets, and some Western guests might find the traditional bedding arrangements (even in hybrid rooms) take getting used to. Also, its somewhat remote location means you’ll need to plan transportation carefully.
This place is ideal for travelers who want to splurge on a genuine Japanese experience without diving into the deep end of pure traditionalism. It’s particularly well-suited for couples celebrating special occasions or mature travelers seeking peaceful luxury. With consistently high guest ratings (9.3/10 from nearly 500 reviews), it’s clear they’re doing something right.
You’ll find real value here if you’re the type of traveler who appreciates thoughtful service and doesn’t mind paying more for memorable experiences. However, budget travelers or those seeking a lively, downtown atmosphere should probably look elsewhere.
This hotel features in our 26 favorite hotels in Ito.
Good To Know
- ISANA Resort is a boutique ryokan-style resort located in Shizuoka, Japan, offering a unique blend of traditional Japanese and Western elements.
- The resort boasts impressive ratings, with guests praising the exceptional service, cleanliness, comfort, and high-quality dining experiences.
- Accommodation options range from Premium Suites to Japanese-style rooms, all featuring semi open-air baths and stunning ocean views.
- Along With the on-site restaurant serving French-inspired kaiseki cuisine, the resort provides access to various outdoor activities.
- The resort adheres to COVID-19 safety protocols, with check-in and check-out times and specific cancellation policies in place.
Location and Ratings
ISANA Resort is located in Shizuoka, Ito, Futo 774-1, Japan.
This boutique resort offers a blend of Ryokan-style experience in a western-style environment, featuring private hot spring baths and ocean views.
Based on 489 reviews, the resort has an impressive rating of 9.3 out of 10. Guests praise the warmth and attentive service of the staff, which is rated 9.8.
The resort’s exceptional food quality, described as Michelin-level, and the beautiful ocean views and private onsen experiences also contribute to its high ratings for cleanliness (9.4) and comfort (9.4).
Room Types and Amenities
The resort’s room types cater to a variety of guest preferences. Visitors can choose from Premium Suites with semi open-air baths, Suites with tatami areas and semi open-air baths, Suites with ocean views and semi open-air baths, or Japanese-style rooms with ocean views and semi open-air baths.
Amenities across the accommodations include free private parking, free WiFi, access to public hot spring baths, and family rooms. Some rooms also offer outdoor furniture, balconies, and kitchen facilities.
ISANA Resort blends traditional Japanese ryokan elements with Western-style comforts to provide guests with a unique and elevated hospitality experience.
Guest Experiences
Guests consistently praise the resort for its exceptional service and amenities.
The staff receive a near-perfect rating of 9.8 for their warmth and attentiveness. Reviewers describe the food as Michelin-level, with creative presentation and use of local ingredients.
The private onsen experiences and stunning ocean views are consistently highlighted as highlights of the stay. Cleanliness and comfort are also noted as strengths, with ratings of 9.4 for each.
Beyond the resort itself, guests have access to a variety of activities like hiking, cycling, snorkeling, and fishing in the surrounding area.
Culinary Offerings
Dining at the resort is a highlight, with an on-site restaurant serving French-inspired kaiseki cuisine crafted from local ingredients. Guests praise the creativity and presentation of the dishes, with the dining experience often described as Michelin-level quality.
The menu features a focus on seasonal and sustainably sourced seafood and produce from the region.
Skilled chefs work to highlight the natural flavors and textures of the ingredients, creating visually stunning and harmonious plates.
Attentive staff provide exceptional service, with notable mentions from guests for their warmth and attention to detail.
An Asian-style breakfast is included in the room rate, providing a nourishing start to the day.
Check-in and Check-out
Checking in and out at ISANA Resort is a streamlined process. Guests can check in from 3:30 PM to 9:00 PM, ensuring a smooth and efficient arrival.
Check-out, on the other hand, is from 8:00 AM to 10:00 AM, giving visitors ample time to depart.
It’s important to note that the resort has specific policies regarding children, with those over 10 welcome and those 13 and above charged as adults.
Cancellation policies vary based on accommodation type, so guests are advised to review the conditions before booking.
ISANA Resort has also implemented enhanced cleaning protocols in response to COVID-19, with face masks mandatory in indoor areas.
Child Policy
ISANA Resort’s child policy welcomes children over the age of 10, though those 13 and above are charged as adults. This policy is in place to ensure the comfort and enjoyment of all guests.
Some key points regarding the child policy include:
- Children under the age of 10 aren’t permitted at the resort.
- Guests with children aged 10-12 will be charged the child rate.
- Guests with children 13 and older will be charged the adult rate.
- The resort’s facilities and activities are designed to cater to adult and older children guests.
Cancellation Guidelines
Cancellation policies at ISANA Resort vary depending on the accommodation type booked.
For premium suites and suites with tatami areas, a 50% penalty applies for cancellations made within 7 days of check-in.
Cancellations of Japanese-style rooms with ocean views incur a 30% fee if made 3-7 days prior to arrival.
No-shows or same-day cancellations will result in a 100% charge.
Guests are advised to review the specific policy for their room when booking.
Flexible cancellation options may be available for direct bookings.
Travelers should consider trip insurance to protect against unexpected changes in plans.
Transportation and Safety
To reach the ISANA Resort, guests can take advantage of the complimentary shuttle service available from Futo Station or Jōgasaki – Kaigan Station. This service is provided upon request, ensuring a convenient and hassle-free arrival.
The resort also prioritizes the health and safety of its guests. In response to COVID-19, ISANA has implemented enhanced cleaning protocols throughout the property.
Plus, face masks are mandatory in all indoor areas to protect both guests and staff.
The resort’s location offers a range of outdoor activities, including:
- Hiking
- Cycling
- Snorkeling
- Diving
Guests can enjoy these activities in the beautiful natural surroundings with peace of mind, thanks to the resort’s commitment to health and safety.
Frequently Asked Questions
What Are the Operating Hours for the Resort’s On-Site Facilities?
The on-site facilities operate from 3:30 PM to 10:00 AM, with check-in from 3:30 PM to 9:00 PM and check-out from 8:00 AM to 10:00 AM. The resort offers a shuttle service from nearby stations upon request.
Are There Any Discounts or Special Offers Available for Guests?
The resort does not explicitly mention any current discounts or special offers on their website. However, guests should check with the resort directly or look for promotional deals when booking to see if any are available during their stay.
Does the Resort Accommodate Guests With Dietary Restrictions or Allergies?
The resort accommodates guests with dietary restrictions or allergies. They offer specialized menus and can cater to specific dietary needs upon request. Guests should inform the resort of any requirements when making their booking.
Are There Any Recreational Activities or Equipment Rentals Available On-Site?
The resort offers various recreational activities and equipment rentals for guests, including hiking, cycling, snorkeling, diving, and fishing. Guests can enjoy these activities during their stay to explore the surrounding natural landscapes.
What Is the Resort’s Policy Regarding Pets or Service Animals?
The resort’s pet policy is not explicitly stated. However, as many travelers have service animals, it’s best to inquire directly with the resort regarding their specific policies on pets and assistance animals prior to booking.
The Sum Up
The ISANA Resort offers a unique blend of traditional Japanese hospitality and modern comforts in the picturesque town of Ito, Shizuoka. With its Ryokan-inspired accommodations, private hot spring baths, and exquisite French-influenced cuisine, the resort provides a truly immersive and luxurious experience. The attentive staff, stunning ocean views, and combination of natural beauty and cultural heritage make the ISANA Resort a premier destination for discerning travelers seeking an exceptional Japanese escape.