In my decades of checking out Japanese mountain retreats, this upscale chain hotel stands out for its killer location – literally steps from the train station. While lacking the charm of traditional ryokans, it makes up for it with Western comforts and convenience. The rooms hit all the right notes with plush beds and modern amenities, while the spa area offers a welcome respite after hiking nearby trails. The breakfast spread impresses with both Japanese and Western options.
A few drawbacks: The hotel’s contemporary design may disappoint travelers seeking authentic Japanese aesthetics, and room rates can spike dramatically during peak seasons (especially autumn leaf-viewing).
This place is ideal for first-time visitors to Karuizawa who want a comfortable, predictable base with easy access to transportation. It’s especially well-suited for travelers who prefer Western-style accommodations but still want to experience a Japanese resort town. Business travelers will appreciate the reliable amenities and central location.
This hotel features in our top 26 hotel picks in Karuizawa.
Good To Know
- Conveniently located within 0 miles of the JR Karuizawa Station and 1.2 miles from the Karuizawa Prince Shopping Plaza.
- Offers 4-star accommodations with amenities like a restaurant, fitness center, public bath, and spa.
- Serves a diverse buffet breakfast and features an on-site Italian restaurant, KAGARIBI.
- Received high guest ratings for cleanliness, comfort, and attentive staff service.
- Provides accessibility features like wheelchair access and lowered sinks.
Location and Accessibility
Situated in the heart of Karuizawa, Hotel Indigo is conveniently located just 0 miles from the JR Karuizawa Station, making it easily accessible for travelers.
Guests can also reach the Karuizawa Prince Shopping Plaza in a short 1.2-mile drive and the Karuizawa Oga Hall in 1.6 miles.
The nearest airport is Matsumoto Airport, situated 41 miles away.
The hotel offers complimentary on-site parking and a shuttle service for added convenience.
With its prime location and excellent accessibility, Hotel Indigo Karuizawa provides a seamless travel experience for its guests.
Accommodations and Amenities
Hotel Indigo Karuizawa offers a comfortable and well-appointed stay for its guests.
The 4-star hotel boasts an array of amenities, including a restaurant, fitness center, public bath, hot tub, and spa.
Rooms feature modern conveniences like coffee machines, flat-screen TVs, and private bathrooms with hot tubs.
Guests can enjoy a buffet breakfast with both Western and Japanese dishes.
The hotel also provides free on-site parking and a shuttle service.
For guests with accessibility needs, the hotel offers wheelchair access and lowered sinks.
Whether you’re seeking relaxation or an active getaway, Hotel Indigo Karuizawa is well-equipped to cater to your needs.
Dining Options
At Hotel Indigo Karuizawa, guests can enjoy a variety of dining options.
The on-site restaurant, KAGARIBI, serves up delectable Italian cuisine for breakfast, lunch, and dinner. Guests can savor a buffet-style breakfast featuring both Western and Japanese dishes to start their day.
For those who prefer the convenience of dining in their room, room service and breakfast in the room options are available.
The hotel also accommodates special dietary requests, ensuring all guests can find something to suit their tastes.
With these diverse dining choices, Hotel Indigo Karuizawa provides a satisfying culinary experience for its guests.
Guest Experience
Guests have consistently raved about their experience at Hotel Indigo Karuizawa. With an impressive 9.4 guest rating for both cleanliness and comfort, the hotel delivers an exceptional stay.
Guests praise the attentive staff, who provide excellent service, and the relaxing atmosphere throughout the property. The hotel’s facilities, including the restaurant, fitness center, and public bath, also receive high marks from visitors.
Reviewers highlight the delicious breakfast buffet, featuring both Western and Japanese dishes. Overall, Hotel Indigo Karuizawa offers a truly enjoyable and rejuvenating experience, making it a top choice for travelers to the Karuizawa area.
Staff and Service
What makes the staff at Hotel Indigo Karuizawa so highly praised by guests? The hotel’s attentive and friendly staff go above and beyond to ensure guests have a relaxing and memorable stay.
From the front desk team’s speedy check-in process to the housekeepers’ meticulous room cleaning, every interaction is marked by genuine hospitality.
The concierge gladly shares insider tips on the best local restaurants and attractions. Guests appreciate the staff’s quick response to requests, whether it’s arranging an airport shuttle or delivering an extra pillow.
The staff’s dedication to providing excellent service contributes greatly to the hotel’s overall high ratings and positive reviews.
Facilities and Offerings
The Hotel Indigo Karuizawa boasts a wealth of amenities and facilities that cater to the diverse needs of its guests. Guests can enjoy:
A 4-star restaurant, KAGARIBI, serving Italian cuisine for all meals.
A well-equipped fitness center and relaxing public bath and hot tub.
Free on-site parking and shuttle service to help guests explore the local area.
In-room features like coffee machines, flat-screen TVs, and private bathrooms with hot tubs.
The hotel also offers special dietary meals, breakfast in the room, and accessibility features for guests with disabilities.
With its thoughtful offerings and impeccable attention to detail, the Hotel Indigo Karuizawa ensures a comfortable and rejuvenating stay.
Policies and Reservations
Checking in at the Hotel Indigo Karuizawa is a straightforward process, with guests able to do so from 3:00 PM onward.
Checkout is required by 11:00 AM.
Children of all ages are welcome, though charges apply for those 13 and above.
The hotel doesn’t accept pets.
Guests booking more than 7 rooms may encounter different policies.
Cash isn’t an accepted payment method – only credit cards are allowed.
The hotel offers accessibility features like wheelchair access and lowered sinks.
Nearby Attractions
Just a short distance from Hotel Indigo Karuizawa, guests can discover an array of captivating local attractions.
Explore the charming streets of Karuizawa, known for its quaint shops, galleries, and cafes.
Hike through the scenic Shiraito Falls, marveling at the cascading waters.
Spend a day at the Karuizawa Prince Shopping Plaza, indulging in retail therapy and dining options.
For a cultural experience, visit the Karuizawa Oga Hall, a historic building showcasing traditional Japanese architecture.
With its prime location and easy access to these exciting destinations, Hotel Indigo Karuizawa offers guests the perfect home base to enjoy the beauty and culture of Nagano.
Frequently Asked Questions
Does the Hotel Offer Wedding Package Services?
The hotel doesn’t seem to offer dedicated wedding package services based on the provided information. While it has amenities like a restaurant and spa, there’s no mention of wedding-specific facilities or planning assistance.
What Are the Popular Local Activities and Events in Karuizawa?
Karuizawa offers a variety of popular local activities and events, including hiking in the nearby mountains, visiting the charming old town, and attending music festivals and cultural events throughout the year. Visitors can also enjoy shopping and dining in the local town center.
Can the Hotel Arrange Transportation to Matsumoto Airport?
The hotel can arrange transportation to Matsumoto Airport, which is 41 miles away. They offer a shuttle service to help guests get to the airport conveniently during their stay.
Does the Hotel Have a Business Center or Meeting Facilities?
The hotel doesn’t have a dedicated business center, but it does offer meeting facilities. Guests can use the on-site restaurant and lounge areas for small meetings or events, and the hotel staff can assist with any AV or catering needs.
Are There Any Discounts or Special Offers Available for Longer Stays?
The hotel offers discounts for longer stays, though the specific rates vary. Guests can check the hotel’s website or contact the reservation team to inquire about any special offers or promotions for extended visits.
The Sum Up
The Hotel Indigo Karuizawa offers a serene and convenient retreat. Its prime location, well-appointed accommodations, and exceptional service make it an ideal choice for travelers seeking a relaxing getaway. Whether you’re planning a romantic escape or a family vacation, this hotel’s blend of modern comforts and natural beauty ensures a memorable stay. With its wide range of amenities and proximity to local attractions, the Hotel Indigo Karuizawa is a top-notch destination for your Karuizawa visit.