In our experience, this upscale mountain retreat ticks all the right boxes for comfort and convenience. Perched in Kitahiroshima, you’re just a quick hop from Sapporo’s main attractions – about 8 miles from Shin-Sapporo Station and 14 miles from downtown. The solid 8.7 rating from past guests speaks volumes about the quality you’ll find here.
The maisonette suites are a real treat, offering sweeping mountain views and all the amenities you’d expect from a high-end property. Free WiFi, parking, and an airport shuttle make logistics a breeze, while the spa helps melt away travel tension.
On the downside, the location might feel a bit isolated if you’re planning to explore Sapporo extensively, and the shuttle schedule can be limited during off-peak hours.
This place is perfect for travelers who value peaceful surroundings over city buzz – especially families and couples looking to decompress. If you’re the type who enjoys mountain air and doesn’t mind being a short train ride from downtown Sapporo’s action, you’ll feel right at home here.
Budget-conscious travelers might want to look elsewhere, as comfort like this comes at a premium.
Good To Know

- The Tower Eleven Hotel is located in Kitahiroshima, Hokkaido, Japan, with a rating of 8.7 based on 64 reviews.
- The hotel offers amenities like free WiFi, free parking, airport shuttle, spa, and family rooms, serving as a base for attractions like Sapporo Dome.
- Accommodation features include a variety of room types, mountain views, and luxurious suites, catering to diverse guest preferences.
- Guest services include a 24-hour front desk, ski equipment rental, and language support, ensuring a seamless and enjoyable stay.
- The hotel is located near transportation hubs and popular attractions, providing easy access to skiing opportunities and other activities.
Hotel Overview

The Tower Eleven Hotel is situated in the picturesque town of Kitahiroshima, Hokkaido, Japan. Boasting an impressive 8.7 rating based on 64 reviews, this hotel is a popular choice for travelers.
It’s conveniently located just 7.6 miles from Shin-Sapporo Station and 14 miles from Sapporo Station, making it easily accessible.
The hotel offers a range of modern amenities, including free WiFi, free parking, an airport shuttle, a spa, and family rooms.
Whether you’re visiting for business or leisure, the Tower Eleven Hotel provides an excellent base to explore the surrounding attractions, which include the Sapporo Dome and Sapporo Convention Center.
Accommodation Features

Accommodation at the Tower Eleven Hotel spans a variety of room types, catering to diverse guest preferences. Guests can choose from field view, mountain view, maisonette, suite, and premium maisonette rooms.
All accommodations are equipped with essential amenities, including air conditioning, flat-screen TVs, terraces, bed linens, towels, refrigerators, and electric kettles.
The hotel’s facilities are equally impressive, boasting a sauna, hot tub, hot spring bath, public bath, and open-air bath, allowing visitors to unwind and rejuvenate during their stay.
Whether seeking a scenic mountain view or a luxurious suite, the Tower Eleven Hotel offers accommodations to suit every traveler’s needs.
Guest Services

The hotel offers an array of guest services to cater to the needs of its visitors.
24-hour front desk staff are available to assist guests with baggage storage, concierge services, and airport shuttle arrangements.
For those looking to hit the slopes, the hotel provides ski equipment rental, allowing guests to fully enjoy the nearby skiing opportunities.
Language support is also available, with staff fluent in both English and Japanese.
Whether it’s transportation, equipment, or information, the Tower Eleven Hotel ensures a seamless and enjoyable stay for its guests.
Onsite Activities
Onsite skiing opportunities abound at the Tower Eleven Hotel, allowing guests to hit the slopes directly from the property.
The hotel offers several winter activities for visitors to enjoy:
Ski equipment rental: Guests can conveniently rent skis, snowboards, and other necessary gear right at the hotel, making it easy to hit the slopes.
Ski lift access: The hotel is situated close to several ski lifts, providing direct access to the mountain’s groomed trails and powder-filled runs.
Ski lessons: For those new to the sport or looking to improve their skills, the hotel can arrange private or group ski lessons with experienced instructors.
With these onsite amenities, the Tower Eleven Hotel caters perfectly to the needs of winter sports enthusiasts.
Nearby Attractions

While the Tower Eleven Hotel caters to ski enthusiasts with its onsite amenities, the property’s prime location also offers guests a wealth of nearby attractions to explore.
Just 7.6 miles away, visitors can discover the vibrant Shin-Sapporo Station, a major transportation hub connecting to Sapporo’s bustling city center.
For sports fans, the Sapporo Dome, home to the Hokkaido Nippon-Ham Fighters baseball team, lies just 11 miles from the hotel.
Those seeking cultural enrichment can visit the Sapporo Convention Center, 12 miles away, which hosts various events and exhibitions.
With Okadama Airport only 15 miles distant, the Tower Eleven Hotel provides easy access to both regional and international travel.
Guest Feedback
Guests enthusiastically described the Tower Eleven Hotel’s exemplary service, praising the staff’s exceptional support in handling their luggage and other needs.
The property earned high marks from guests, with cleanliness rated 9.3, comfort at 9.2, and facilities at 8.7.
Key highlights of guest feedback included:
- Great location, allowing easy access to skiing and nearby attractions.
- Spacious and well-appointed accommodations, including premium maisonette options.
- Enjoyment of the hotel’s relaxing atmosphere and excellent spa facilities, such as the sauna, hot tub, and open-air baths.
Policies and Procedures
Checking in at the Tower Eleven Hotel is a straightforward process, with guests able to access their rooms from 3:00 PM to 9:00 PM.
Children of all ages are welcome, but those aged 7 and above are charged as adults. Unfortunately, the hotel doesn’t accept pets.
Payments can only be made by card, as the hotel doesn’t accept cash. Checkout is until 9:00 AM.
How to Book
Booking a stay at the Tower Eleven Hotel is straightforward. Guests can reserve their accommodations directly on the hotel’s website, where they’ll find an intuitive booking system.
Alternatively, they can call the hotel’s 24-hour front desk for assistance. The booking process involves selecting the desired dates, room type, and any additional services or amenities.
To book a stay, guests can follow these steps:
- Visit the Tower Eleven Hotel website and navigate to the booking page.
- Enter the desired check-in and check-out dates, as well as the number of guests.
- Choose the preferred room type and any additional options, then complete the reservation.
Frequently Asked Questions

Is the Hotel Suitable for Large Group Events?
The hotel may not be ideal for large group events due to its focus on individual and family accommodations. However, its facilities and services could potentially accommodate smaller groups with prior arrangements.
How Often Does the Hotel Offer Special Seasonal Packages?
The hotel often offers special seasonal packages to attract guests during peak travel periods. These packages typically provide discounts on room rates and include access to on-site amenities or nearby activities.
What Dining Options Are Available Within Walking Distance of the Hotel?
There are several dining options within walking distance of the hotel, including a sushi restaurant, a ramen shop, and a family-style izakaya. Guests can enjoy authentic local cuisine just minutes away from the hotel.
Does the Hotel Have a Currency Exchange Service?
The hotel does not offer a currency exchange service. Guests will need to make other arrangements to exchange currency during their stay, such as visiting a local bank or currency exchange office in the area.
Can the Hotel Assist With Arranging Local Sightseeing Tours?
The hotel can assist guests in arranging local sightseeing tours. They offer concierge services to help plan activities and provide recommendations for popular attractions in the area.
The Sum Up
The Tower Eleven Hotel provides a tranquil oasis in Kitahiroshima, Hokkaido. Boasting a prime location, well-appointed accommodations, and a range of amenities, the hotel caters to the diverse needs of travelers seeking a rejuvenating Japanese hospitality experience. With a dedicated multilingual staff and a commitment to exceptional service, the Tower Eleven Hotel promises an unforgettable stay for both leisure and business guests.
