Located in the heart of Sapporo, this business-style hotel hits the mark for convenience – you’re just a 5-minute stroll from Odori Park and 8 minutes from the main train station.
I found the rooms spotless and the front desk staff genuinely eager to help with sightseeing tips. While rooms include practical amenities like kettles and fridges, they’re typically small (as in most Japanese hotels).
Another minor drawback: the breakfast buffet, while adequate, lacks variety compared to other hotels in this price range.
This place works especially well for travelers who prioritize location over luxury and want a reliable, no-nonsense base for exploring Hokkaido’s capital.
It’s particularly suitable for first-time visitors to Sapporo who want to be walking distance from major sights without breaking the bank.
Budget-conscious solo travelers and couples will find good value here, though families might want something with more spacious rooms.
Good To Know
- The New Otani Inn Sapporo is located in Sapporo, Hokkaido’s largest city, and is conveniently situated within a 5-10 minute walk from major attractions like Odori Park and JR Sapporo Train Station.
- The hotel is highly rated by guests (7.6/10) for its cleanliness, helpful staff, and proximity to nearby restaurants, shopping, and transportation options.
- Guests can enjoy on-site dining at the Rendezvous Lounge and Four Seasons Restaurant, which offer a variety of Western, Japanese, and Chinese cuisine.
- The hotel provides a range of room types, including Comfort Double and Japanese-Style Superior, all equipped with amenities like electric kettles and refrigerators.
- The New Otani Inn Sapporo has implemented enhanced safety protocols, including increased cleaning, physical distancing, and mandatory face masks, to ensure the well-being of guests and staff.
Sapporo Hotel Overview
The New Otani Inn Sapporo is a hotel located in the heart of Sapporo, Hokkaido’s largest city.
It’s situated a mere 5-minute walk from the iconic Odori Park and an 8-minute stroll to the JR Sapporo Train Station. Guests can also reach the Sapporo Clock Tower and TV Tower within a short 2-5 minute walk.
Rated 7.6 out of 10 based on 474 reviews, the hotel has a convenient location near restaurants, shopping, and a bus stop to the popular Niseko ski area.
With a 24-hour front desk, on-site parking, and free WiFi, the New Otani Inn Sapporo offers a comfortable base for exploring the vibrant city.
Convenient Location Highlights
A convenient location is one of the key highlights of the New Otani Inn Sapporo. Situated just a 5-minute walk from Odori Park and 8 minutes from Sapporo Train Station, the hotel offers easy access to the city’s top attractions. Guests can also reach the Sapporo Clock Tower and Sapporo TV Tower within a short 2-5 minute stroll. On top of that, the hotel’s proximity to restaurants, shopping, and a bus stop to Niseko makes it an ideal base for exploring the area. The following table outlines the hotel’s impressive proximity to major sites:
| Landmark | Walking Time |
|---|---|
| Odori Park | 5 minutes |
| JR Sapporo Train Station | 8 minutes |
| Sapporo Clock Tower | 2 minutes |
| Sapporo TV Tower | 5 minutes |
Positive Guest Experiences
Guests have consistently praised the New Otani Inn Sapporo for its prime location, with many highlighting the hotel’s proximity to the city’s top attractions.
According to reviews, the property is just:
- A 5-minute walk to Odori Park
- An 8-minute walk to JR Sapporo Train Station
- A 2-minute walk to the iconic Sapporo Clock Tower
Guests have also commended the hotel’s cleanliness and the helpfulness of the staff.
One reviewer from New Zealand remarked on the "gentle walk to Sapporo station and other interesting spots," while an Australian guest appreciated the convenience of the hotel’s location near restaurants and shopping.
Hotel Staff and Services
The hotel’s staff receives high praise from reviewers, who consistently note their helpfulness and attentiveness. Guests appreciate the staff’s professionalism and ability to address any issues that arise during their stay. The hotel’s 24-hour front desk ensures round-the-clock assistance, while the knowledgeable staff can provide recommendations on local attractions and transportation.
| Staff Ratings | Score |
|---|---|
| Helpfulness | 8.4 |
| Professionalism | 8.5 |
| Responsiveness | 8.2 |
| Knowledge | 8.3 |
| Overall | 8.4 |
The hotel’s commitment to exceptional customer service is evident in the positive feedback received, making the New Otani Inn Sapporo an appealing choice for travelers seeking a comfortable and well-staffed accommodation in Sapporo.
Room Amenities and Comforts
Rooms at the New Otani Inn Sapporo come equipped with an array of modern amenities to ensure a comfortable stay.
Guests can enjoy the following features:
- An electric kettle and refrigerator for brewing tea or storing personal items.
- A variety of room types, from Comfort Double to Japanese-Style Superior, to accommodate different preferences.
- Complimentary toiletries and access to a pay TV system, enabling guests to unwind after a day of exploring the city.
These in-room comforts, combined with the hotel’s prime location and attentive staff, contribute to an overall pleasant experience for travelers at the New Otani Inn Sapporo.
Dining Options at the Hotel
The New Otani Inn Sapporo offers guests a range of dining options to suit various tastes and preferences.
The Rendezvous Lounge serves a daily breakfast, lunch, and dinner buffet, providing a diverse selection of international cuisines.
For a more refined dining experience, the hotel’s Four Seasons Restaurant offers Western, Japanese, and Chinese dishes.
Both venues provide guests with a comfortable and enjoyable dining atmosphere, catering to their culinary preferences.
Whether guests are looking for a quick bite or a leisurely meal, the New Otani Inn Sapporo’s dining facilities ensure a satisfying gastronomic experience during their stay.
Policies and Regulations
Guests must check in by 19:30 to dine, per the hotel’s COVID-19 measures. The hotel has the following policies in place:
Check-in starts at 15:00, and check-out is until 11:00.
The minimum age for check-in is 18 years old. Children of any age are welcome, but pets aren’t allowed.
The cancellation policy varies by accommodation type, so guests should check the conditions upon booking.
The hotel complies with EU consumer law regarding taxes, and it’s managed by a professional host.
Enhanced Safety Protocols
To ensure a safe and comfortable stay, the New Otani Inn Sapporo has implemented enhanced safety protocols in response to the COVID-19 pandemic.
Guests must check in by 19:30 to dine, ensuring proper safety measures are observed.
The hotel has increased cleaning and disinfection procedures, with a focus on high-touch areas.
Physical distancing is encouraged, and the use of face masks is mandatory in indoor public spaces.
The hotel closely follows local health guidelines to protect the wellbeing of both guests and staff.
These measures aim to provide a secure environment where travelers can enjoy their stay with peace of mind.
Frequently Asked Questions
Can I Request a Room With a City View?
Yes, you can request a room with a city view. The hotel typically offers various room types, including those with scenic city vistas, subject to availability at the time of booking.
Does the Hotel Offer Early Check-In or Late Check-Out?
The hotel offers early check-in and late check-out services, though availability and fees may vary. Guests can inquire about these options when booking or upon arrival to accommodate their schedules.
Are There Any Special Discounts or Packages Available?
The hotel offers various special packages and discounts, such as advance booking rates and group deals. Guests are advised to check the hotel’s website or inquire with the front desk for the latest offers and promotions.
How Far Is the Hotel From the Nearest Ski Resort?
The hotel is a 2-minute walk to the bus stop that provides direct transportation to Niseko, one of Japan’s premier ski resorts located about 90 minutes away by bus.
Can I Store My Ski/Snowboard Equipment at the Hotel?
The hotel has general facilities like a 24-hour front desk, but it doesn’t explicitly mention ski/snowboard storage. Guests should check with the hotel staff about storage options or any recommendations for nearby ski equipment storage facilities.
The Sum Up
The New Otani Inn Sapporo offers travelers a convenient and well-appointed home base to explore Sapporo’s vibrant attractions. With its exceptional cleanliness, comfortable accommodations, and friendly staff, the hotel has earned a strong reputation among both leisure and business guests. Whether seeking culture or culinary delight, the New Otani Inn Sapporo is poised to provide an exceptional experience blending modern amenities and the timeless charm of the region.