Well-positioned near Goryokaku Park’s star-shaped fortress, this reliable mid-range hotel puts you right where you want to be in Hakodate.
I found the rooms clean and functional, if not exactly bursting with character. The breakfast spread includes both Western and Japanese options – a solid start to your day of sightseeing.
On the downside, some rooms feel a bit cramped by Western standards, and the walls can be thin – you might hear your neighbors coming and going.
The hotel’s business-like atmosphere won’t win any awards for charm or local flavor.
This place works best for practical travelers who prioritize location and efficiency over luxury.
It’s particularly good for first-time visitors to Hakodate who want easy access to the fortress, tram lines, and local restaurants.
Business travelers will appreciate the reliable Wi-Fi and central location, while sightseers will love being just steps from the city’s main historic district.
This hotel was selected for our top 26 hotel picks in Hakodate.
Good To Know
- Conveniently located in the heart of Hakodate, near Goryokaku Park and top attractions, offering an ideal base for exploring the city’s vibrant character.
- Offers a variety of room types, including double, twin, and triple, with amenities like air conditioning, private bathroom, and free WiFi.
- Maintains high standards of cleanliness and comfort, as evidenced by positive guest reviews with an 8.7 cleanliness score and 8.8 comfort score.
- Staffed by professionals known for their helpfulness and effective English communication, creating a welcoming atmosphere for guests.
- Provides a versatile breakfast menu with both Western and Japanese options, as well as convenient facilities like a business center and on-site laundry.
Hotel Location and Surroundings
The Smile Hotel Premium Hakodate Goryokaku is nestled in the heart of Hakodate, just a short walk from the iconic Goryokaku Park.
This prime location puts guests in close proximity to the city’s top attractions, with numerous restaurants, shops, and public transportation options nearby.
The hotel’s surroundings offer a charming blend of historic architecture and modern conveniences, allowing guests to enjoy the unique character of Hakodate.
Whether exploring the local sights or seeking a comfortable base to unwind, the Smile Hotel’s central location is a major draw for travelers seeking to experience the best of this vibrant Japanese city.
Room Types and Amenities
Smile Hotel Premium offers a range of room types to accommodate different travelers’ needs. Guests can choose from double rooms with one double bed, twin rooms with two single beds, or triple rooms with three single beds.
There’s also an economy double room with one double bed. All rooms come equipped with air conditioning, a private bathroom, flat-screen TV, desk, fridge, and fresh linens and towels.
Housekeeping is provided daily. The room sizes and configurations are well-thought-out, providing a comfortable and practical stay.
The hotel’s amenities, including free WiFi and private parking, further enhance the overall guest experience.
Cleanliness and Comfort
How clean and comfortable is the Smile Hotel Premium Hakodate Goryokaku? Based on reviews, the hotel performs very well in this regard. With a cleanliness score of 8.7 and a comfort score of 8.8 out of 10, guests consistently praise the cleanliness of the rooms and the overall comfort of their stay.
| Metric | Score |
|---|---|
| Cleanliness | 8.7 |
| Comfort | 8.8 |
| Staff | 8.5 |
| Overall | 8.2 |
The hotel’s commitment to maintaining high standards of cleanliness and guest comfort is evident in the positive feedback received. Guests appreciate the well-thought-out room configurations and the attention to detail in providing a comfortable and relaxing environment.
Staff Professionalism
Guests consistently praise the professionalism and helpfulness of the hotel’s staff.
The 24-hour front desk team is knowledgeable, friendly, and responsive to guests’ needs. Whether arranging transportation, providing local recommendations, or addressing any issues, the staff goes above and beyond to ensure a pleasant stay.
Reviewers highlight the staff’s ability to communicate effectively in English, making the hotel an excellent choice for international travelers.
The team’s attention to detail and commitment to customer satisfaction are clear, contributing to the hotel’s overall high rating.
With the staff’s expertise and genuine hospitality, guests feel well-cared for throughout their experience at the Smile Hotel Premium Hakodate Goryokaku.
Breakfast and Dining Options
The hotel’s breakfast offerings are versatile, providing guests with a range of options to start their day.
Featuring both Western and Japanese cuisine, the breakfast menu caters to diverse tastes. Guests can enjoy classics like eggs, bacon, and pastries, as well as local specialties such as miso soup and grilled fish.
The breakfast is served in a bright and airy dining area, and the selection is refreshed daily to offer variety. Reviewers have praised the quality and variety of the breakfast, noting that it’s a great way to fuel up before exploring the nearby Goryokaku Park or heading out for the day’s adventures.
Convenient Facilities and Services
Along With its impressive breakfast spread, the Smile Hotel Premium Hakodate Goryokaku offers a range of convenient facilities and services to cater to guests’ needs. For those requiring workspace, the hotel provides a business center with fax and photocopying capabilities. Guests can also take advantage of the on-site laundry facilities, perfect for longer stays. The hotel further offers 24-hour front desk service and private parking, though at an additional cost of ¥800 per day. To ensure a comfortable stay, the property is entirely non-smoking and features vending machines for refreshments.
| Facility/Service | Rating |
|---|---|
| Free WiFi | 8.7 |
| Business Center | – |
| Laundry Facilities | – |
| 24-Hour Front Desk | – |
| Private Parking | – |
Parking and Transportation
Visitors to the Smile Hotel Premium Hakodate Goryokaku can take advantage of the hotel’s private parking facilities, available for a daily fee of ¥800.
This convenient option allows guests to keep their vehicles secure and close to the hotel. Public transportation is also easily accessible, with the hotel situated near Goryokaku Park and within walking distance of local bus stops.
Guests can utilize the area’s robust network of buses and trains to explore the city of Hakodate and its surrounding attractions.
The hotel’s central location and parking amenities ensure a seamless and hassle-free travel experience for visitors.
Policies and Additional Information
Guests must check in between 15:00 and 00:00, and check out by 11:00. Cancellation and prepayment policies vary based on accommodation type. Children of any age are welcome, but no cots or extra beds are available. Pets are not allowed, and only cash is accepted as payment. Guests must inform the hotel in advance of their expected arrival time.
| Policies | |
|---|---|
| Check-in | 15:00 – 00:00 |
| Check-out | Until 11:00 |
| Cancellation/Prepayment | Varies by accommodation |
| Child Policy | Children welcome, no cots/extra beds |
| Pets | Not allowed |
Frequently Asked Questions
Does the Hotel Offer Any Special Packages or Deals?
The hotel doesn’t explicitly mention any special packages or deals. However, guests should check the hotel’s website or contact them directly to inquire about any current promotions or discounted rates that may be available.
Can the Hotel Accommodate Early Check-In or Late Check-Out Requests?
The hotel may be able to accommodate early check-in or late check-out requests, but guests must inform the hotel in advance. Policies on additional fees or availability for these requests can vary depending on the hotel’s policies.
Are There Any Discounts or Loyalty Programs Available for Repeat Guests?
The hotel doesn’t appear to offer any discounts or loyalty programs for repeat guests based on the information provided. Guests should contact the hotel directly to inquire about any special offers or deals they may have.
Does the Hotel Have Any On-Site Recreational Facilities or Activities?
The hotel doesn’t have any on-site recreational facilities or activities. It’s a 3-star hotel focused on providing comfortable accommodation and convenient amenities for guests near popular attractions and transportation.
What Is the Hotel’s Policy Regarding Guests With Special Dietary Requirements?
The hotel does not provide any on-site facilities or activities for guests with special dietary requirements. Guests must inform the hotel in advance of any dietary needs so the staff can accommodate them during their stay.
The Sum Up
The Smile Hotel Premium Hakodate Goryokaku provides a comfortable and convenient base for exploring Hakodate. With its prime location near Goryokaku Park, well-appointed rooms, friendly staff, and diverse breakfast options, the hotel offers an excellent value for travelers. Its range of on-site facilities and easy access to transportation make it an ideal choice for a pleasant and relaxing stay in this vibrant Japanese city.